CANDACE WILLIAMS

Performed monthly and annual accounting activities and reviewed financial reports/support as necessary while
being attentive to tenants, prospective tenants, brokers, and property management vendors.
• Prepared daily cash deposits, tracking accounts payable and receivable, monthly bank reconciliations, journal
entries, and posted rent payments for assigned commercial property building of 35 tenants.
• Prepared timesheets for engineers for HR to issue payroll. Ordered/budgeted all needed supplies for the office.
• Responsible for training Executive Assistant on daily operation and adherence to company’s policies and
procedures.

• Prepared month-end closing entries for detailed reporting and recordkeeping.
• Assessed data and information to check entries, calculations and billing codes for accuracy.
• Tracked income and expenses for business using accounting software.
• Utilized automation system to process payments and invoices to streamline transactions.
• Communicated with vendors and clients to facilitate timely payments and reduce outstanding accounts receivable.

• Developed and implemented specialty leasing retailer action plans aimed at maximizing sales and increasing the center’s value, monitored rent collection, negotiated new leases and renewals, and prepared legal documents
• Established and maintained a wide network of Real Estate Industry relationships through participation in various leasing-related organizations and gatherings
• Improve operational efficiency and sales through identification and implementation of process improvement areas
• Created and implemented sales plan focused on maximizing opportunities, resulting in revenue increase
• Built a high-performing team through coaching and mentoring
• Vigilantly tracked market trends through outreach, market surveys, and research to operate the center efficiently.
• Received, checked and processed applications for new leases.
• Collaborated with property managers to keep units ready for new tenants and oversee smooth moves.
• Ran background checks on potential tenants to evaluate criminal records and credit statuses.
• Conducted surveys of property market to obtain information on current trends.
• Trained staff on compliance, policies and procedures to maximize success.
• Marketed and advertised vacancies on media and advert channels to attract potential tenants.
• Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
• Oversaw projects through timely inquiry response, event coordination and on-site support for feature film productions and events.

• Managed assigned accounts through interaction with customers, account adjustments, small balance write off, customer reconciliations, and processing credit memos
• Followed up with customers on loan repayment, negotiate payment plans, and interacted with clients physically, through calls and emails to resolve inquiries and complaints
• Developed a recovery system to ensure repayment
• Ranked at the top 3 of most collected past due payments
• Promoted faster resolution of discrepancies and short payments by processing and reviewing account adjustments
• Maintained good customer relations with borrowers and effectively solved problems in an effort to resolve account delinquency and prevent losses
• Identified and discussed issues attributing to account delinquency with management for action
• Reported and analyzed the performance of existing clients and their credit.

• Worked as a contractor to multiple organizations with a focus on customer service quality, enhancing business processes for increased profitability, and logistics management
• Provided world-class customer service
• Processed wholesales vendor orders for the daily operation of business for clothing and food
• Coordinated third-party employee verifications for DOT truck drivers, and school verification
• Kept relationships in the ordering process with kids’ clothing companies and vendors within the assigned region.

• Analyzed commercial accounts to identify fraudulent activity, ensured accurate records and maintained up-to-date knowledge of emerging fraud schemes and trending issues
• Supported identification, assessment, and reporting of risk related to fraud and related control environments
• Worked effectively with Bank Departments’ management teams in identifying fraud detection and trending issues
• Leveraged computer savviness to deliver remote solutions including system verification and fraud prevention.