Candace Zappia
Albuquerque,NM
Summary
Results-driven professional with 9+ years of experience in training and development programs. Expertise in optimizing employee performance and increasing organizational efficiency through resource development and strategy creation. Proven track record of building strong relationships with stakeholders and employees for improved outcomes. Skilled in leading teams to adapt training programs to meet changing organizational needs.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Training Program Manager
Department of Energy National Training Center
Albuquerque, NM
07.2015 - Current
- Directed the efficient development and delivery of cutting-edge acquisition training for DOE by leading a competent team comprising eLearning developers, instructional designers, instructors, and subject matter experts.
- Spearheaded a pivotal training working group to identify and address DOE procurement training needs.
- Performed financial oversight, including routine funding audits, crafting annual operation plans, and managing department budgets.
- Developed, implemented, and evaluated training programs.
- Organized staff meetings for discussing new initiatives or changes in policies or procedures.
- Monitored training activities to ensure compliance with established standards and procedures.
- Provided advice and guidance on best practices related to employee training and development.
Senior Instructional Systems Designer
Department of Energy National Training Center
Albuquerque, NM
05.2017 - 09.2021
- Conducted needs assessments to determine training objectives and requirements.
- Collaborated with subject matter experts to design educational content.
- Evaluated the effectiveness of learning programs using established criteria.
- Designed, developed and delivered instructor-led classroom training sessions.
- Analyzed feedback from participants regarding course content and delivery effectiveness.
- Reviewed existing curricula regularly to ensure content remains relevant and up-to-date.
Training Coordinator
Department of Energy National Training Center
Albuquerque, NM
07.2015 - 05.2017
- Maintained accurate records of all trainings conducted.
- Provided feedback to trainers regarding the effectiveness of their sessions.
- Ensured that all necessary equipment was available prior to a session commencing.
- Managed training calendars to inform participants of upcoming training session topics and dates.
- Scheduled classes based on availability of classrooms, equipment or instructors.
- Participated in and attended meetings or seminars to obtain information for use in training programs.
Event Manager
Albuquerque Convention Center
Albuquerque, NM
08.2012 - 06.2015
- Developed and implemented event plans, including budgets, venues, catering, décor, entertainment and special guests.
- Coordinated with vendors to ensure timely delivery of materials for events.
- Ensured compliance with applicable laws and regulations related to event planning and operations.
- Managed on-site logistics during events, such as registration set-up, audio and visual equipment setup and breakdown.
- Evaluated event performance metrics against established goals and objectives.
Education
Bachelor of Science in Instructional Technology and Training - Organization, Information, & Learning Sciences (OILS) Program
University of New Mexico
Albuquerque, NM05.2021
Associate of Applied Science in Integrated Studies -
Central New Mexico Community College
Albuquerque, NM04.2021
Skills
- Project Management
- Decision Making
- Organization
- Curriculum Planning
- Creativity
- Leadership
- Adult Learning Theories
- Learning Strategies
- Training Methods
- Strategic Goals
- ADDIE Expertise
Certification
- American Public University System (American Military University) Undergraduate Certificate in Instructional Design and Delivery - January 2019
- Department of Energy National Training Center Instructional Designer suite of training courses and Basic Instructor training
- Association for Talent Development Designing Virtual Training - June 2021
- Training Magazine’s Articulate Storyline Fundamentals - March 2020
Accomplishments
Pioneered the conception and implementation of a groundbreaking training program (Contracting Acquisition University) for the Department of Energy, strategically addressing organizational needs and contributing to enhanced workforce development and proficiency.
Awards
NNSA’s Office of Safety, Infrastructure, and Operations NA-50 Excellence Award, For significant contribution standing up a universal supply chain training program, 07/2022
Timeline
Senior Instructional Systems Designer
Department of Energy National Training Center
05.2017 - 09.2021
Training Program Manager
Department of Energy National Training Center
07.2015 - Current
Training Coordinator
Department of Energy National Training Center
07.2015 - 05.2017
Event Manager
Albuquerque Convention Center
08.2012 - 06.2015
- American Public University System (American Military University) Undergraduate Certificate in Instructional Design and Delivery - January 2019
- Department of Energy National Training Center Instructional Designer suite of training courses and Basic Instructor training
- Association for Talent Development Designing Virtual Training - June 2021
- Training Magazine’s Articulate Storyline Fundamentals - March 2020
Bachelor of Science in Instructional Technology and Training - Organization, Information, & Learning Sciences (OILS) Program
University of New Mexico
Associate of Applied Science in Integrated Studies -
Central New Mexico Community College
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