Candace Hallford
Foley,AL
Summary
Qualified Customer Service / Territory Sales Manager versed in all aspects of project management from inception to completion. Excels in acquiring new business and reattaining prior business accounts.
Optimizing conversion rate via utilizing CRM database systems. Highly skilled and fluid in many forms of communication including verbal, written, virtual, email and text.
Overview
20
20
years of professional experience
Work History
Project Manager
Avalon Restoration
Marietta, GA
09.2018 - Current
- Due to relocating to out of state position is remote. Scheduling leads via cold call phone calls vs. prospecting door to door.
- Scheduling one lead per every 6/8 phone calls made.
- Cold called up 20-50 residential homes per day, scheduling 2/4 roof inspections per day.
- Had homeowner review and sign Avalon’s Contingency Contract.
- Reviewed homeowner’s insurance coverage and declaration page with them.
- Completed free roof/interior inspections of homeowner’s whom consented that had possible roof damage caused via storm, wind and/or hail damage.
- Reviewed any damage found with homeowner post roof inspection. Using visual aid such as photos of damaged areas of roof. Roof marked during inspection with chalk to identify damage and location. Walking interior of home with homeowner to discuss water damage if found. Water damage to interior would have been caused via roof damage caused via storm etc.
- If applicable resulting in both exterior and interior damages being subject to one claim. Assisted homeowner in maximizing their homeowners coverage to fullest extent. This did not penalize homeowner in anyway
Project Manager
Jamie Hussey
Covington, GA
01.2018 - 08.2019
- Cold called up 20-50 residential homes per day, scheduling 2/4 roof inspections per day.
- Reviewed homeowner’s insurance coverage and declaration page with them.
- Completed free roof/interior inspections of homeowner’s whom consented that had possible roof damage caused via storm, wind and/or hail damage.
- Reviewed any damage found with homeowner post roof inspection. Using visual aid such as photos of damaged areas of roof. Roof marked during inspection with chalk to identify damage and location. Walking interior of home with homeowner to discuss water damage if found. Water damage to interior would have been caused via roof damage caused via storm etc.
- If applicable resulting in both exterior and interior damages being subject to one claim. Assisted homeowner in maximizing their homeowners coverage to fullest extent. This did not penalize homeowner in anyway
Territory Sales Manager
Goodman Distributions Inc
Dallas, TX
02.2014 - 11.2017
- Planned, organized, maintained, developed, & grew base of approximately 50 HVAC dealers.
- Grew sales volume/revenue within assigned territory.
- Excelled in communication and presentation skills; both verbal and written.
- Proficient computer skills including Microsoft Office, internal CRM & expense reporting, etc.
- Outstanding relationship building and customer service skills ability’s.
- Knowledgeable of HVAC products, services, customers and market trends.
- Demonstrated discernment and sound judgment
- Self-motivated working autonomously with minimal supervision
- Performed additional duties when requested.
Outside Sales Representative
Marietta Daily Journal
Marietta, GA
06.2011 - 01.2014
- Sold Advertising for multiple publications (8+ Newspapers, magazines, special tabs & digital advertising).
- Consistency in meeting and exceeding advertising quota and signing contract plans.
- Manage multiple accounts, seeing between 5 to 10 accounts daily.
- Won company’s Top Gun Award/Bonus for 2012 sales (most increased revenue from previous year).
- Established new accounts through cold calling and personal visits to potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Outside Sales Professional
Smith Communications Inc. (The Eatonton Messenger)
Greensboro, GA
05.2007 - 08.2011
- Sold advertising for multiple publications (3 Newspapers, 3 magazines, special tabs)
- Consistency in meeting advertising quota and signing multiple contracts with increase sales in contract share pages
- Handled large and small accounts including major automotive
- Managed multiple accounts with success in signing and growing new account database
- Selling small accounts via phone, receptionist and general office manager [Lake Oconee News]
- Utilized in-depth understanding of strategic sales processes to increase revenue.
- Marketed products and liaised with industry professionals by attending seminars and trade shows
Outside Sales Representative
Morris Communications Inc.(Mike’s Shopper Magazin)
Conyers, GA
08.2009 - 05.2011
- Sale advertising for Mike’s Shopper (direct mail buyers’ guide)
- Consistency in meeting advertising quota and signing contract plans
- Handled large and small accounts including major automotive
- Managed multiple accounts, seeing between 5 to 10 accounts daily.
- Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts.
- Established new accounts through cold calling and personal visits to potential customers.
Advertising Sales Executive
The Rockdale Citizen & The Newton Citizen
Conyers, GA
08.2008 - 08.2010
- Sold advertising for multiple publications (2 Newspapers, 2 magazines, special tabs)
- Consistency in meeting advertising quota and signing contract plans
- Handled large and small accounts including major automotive
- Managed multiple accounts, seeing between 5 to 10 accounts daily.
- Built strong client rapport to establish diversified network of connections.
Education
High School Diploma -
Heritage High School
Conyers, GA06.2002
Some College (No Degree) -
Central Georgia Technical College
Milledgeville, GASkills
- Project planning and development
- Advanced problem solving
- Residential construction
- HVAC systems
- Roofing
- Project Management
- Strategic planning
Timeline
Project Manager
Avalon Restoration
09.2018 - Current
Project Manager
Jamie Hussey
01.2018 - 08.2019
Territory Sales Manager
Goodman Distributions Inc
02.2014 - 11.2017
Outside Sales Representative
Marietta Daily Journal
06.2011 - 01.2014
Outside Sales Representative
Morris Communications Inc.(Mike’s Shopper Magazin)
08.2009 - 05.2011
Advertising Sales Executive
The Rockdale Citizen & The Newton Citizen
08.2008 - 08.2010
Outside Sales Professional
Smith Communications Inc. (The Eatonton Messenger)
05.2007 - 08.2011
High School Diploma -
Heritage High School
Some College (No Degree) -
Central Georgia Technical College
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