An accomplished and motivated human services professional with effective organization, problem-solving, communication, advocacy and leadership skills seeks a position that will allow me to utilized my thirty-five plus years of multi-faceted knowledge and experience in the non-profit arena to benefit an organization and make a difference in the community.
Provide customer service to fans, monitor crowd behavior, and solve issues as needed. Coordinate with multiple departments to ensure seamless communication and collaboration for optimal guest experiences. Engage with fans and guests during special events, public/private tours, and Sir Purr birthday parties for kids.
Administered MHA polices, procedures, functions and activities within long- and short-ranged agency objectives to ensure that the scope of work of MHA's programs were met.
Provided support and supervision to program staff.
Provided community eduction about suicide prevention, positive parenting, and Mental Health First Aid. Work within the mission of Mental Health America (MHA) which is to provide help, offer hope and promote mental wellness through advocacy, education and prevention in Mecklenburg and Cabarrus Counties.
Educated youth, families, and organization/agency staff to effectively integrate System of Care principles, the Wraparound approach, and evidence-based practices into their daily lives and practice.
Held several positions, with increasing levels of responsibility and leadership, within the organization.
Provided best interest advocacy on behalf of children in Mecklenburg County.
Contributed to policy development within and external of the organization by advocating for changes that would better serve the best interests of the children in our community
Assisted in administering company policies, procedures, functions and activities within established long- and short-ranged agency objectives.
Assisted in the selection and hiring of agency employees.
Recruited, coordinated and supervised volunteers within the agency.
Logical, practical, realistic, efficient, detail and results-oriented, organized and dependable
Skills in effectively selecting, training and supervising employees and volunteers
Excellent oral and written communication skills
Effective leadership and organization skills
Proficient in Microsoft Office (Word, Excel and PowerPoint) Knowledgeable of Salesforce
Ability to plan and organize community-wide activities and events
QPR (Question, Persuade, Refer) Trainer, Triple P Practitioner (Level 3 Primary, Teen & Primary Discussion Groups), Mental Health First Aid Instructor (Adult, Youth, Fire & EMS, and Public Safety)
Triple P Advisory Council - Mecklenburg Cluster; Mecklenburg County Child Fatality Protection and Prevention Team (CFPPT) Member (Chair January 2011 to June 2013 and Active Case Subcommittee Chair January 2009 to July 2011); Larry King's Clubhouse Board Member/Secretary, Meriwether HOA Board of Directors Member and President (2014-2016)