Summary
Overview
Work History
Education
Skills
Certification
Committee and Volunteer Involvements
Timeline
Generic

Candace Wilson

Monroe,NC

Summary

An accomplished and motivated human services professional with effective organization, problem-solving, communication, advocacy and leadership skills seeks a position that will allow me to utilized my thirty-five plus years of multi-faceted knowledge and experience in the non-profit arena to benefit an organization and make a difference in the community.

Overview

36
36
years of professional experience
1
1
Certification

Work History

Guest Experience Supervisor

Carolina Panthers/Tepper Sports & Entertainment
08.2009 - Current

Provide customer service to fans, monitor crowd behavior, and solve issues as needed. Coordinate with multiple departments to ensure seamless communication and collaboration for optimal guest experiences. Engage with fans and guests during special events, public/private tours, and Sir Purr birthday parties for kids.

Director of Family & Peer Support

Mental Health America Of Central Carolinas
03.2010 - 02.2024

Administered MHA polices, procedures, functions and activities within long- and short-ranged agency objectives to ensure that the scope of work of MHA's programs were met.

Provided support and supervision to program staff.

Provided community eduction about suicide prevention, positive parenting, and Mental Health First Aid. Work within the mission of Mental Health America (MHA) which is to provide help, offer hope and promote mental wellness through advocacy, education and prevention in Mecklenburg and Cabarrus Counties.

Trainer

MeckCARES Community Training Institute
01.2011 - 12.2019

Educated youth, families, and organization/agency staff to effectively integrate System of Care principles, the Wraparound approach, and evidence-based practices into their daily lives and practice.

Child Advocate / Team Leader / Assistant Director

Council For Children's Rights
06.1988 - 03.2009

Held several positions, with increasing levels of responsibility and leadership, within the organization.

Provided best interest advocacy on behalf of children in Mecklenburg County.

Contributed to policy development within and external of the organization by advocating for changes that would better serve the best interests of the children in our community

Assisted in administering company policies, procedures, functions and activities within established long- and short-ranged agency objectives.

Assisted in the selection and hiring of agency employees.

Recruited, coordinated and supervised volunteers within the agency.

Education

Certificate in Nonprofit Management -

Duke University
05.2019

Bachelor of Science - Human Services

Wingate College
Wingate, NC
05.1988

Skills

Logical, practical, realistic, efficient, detail and results-oriented, organized and dependable

Skills in effectively selecting, training and supervising employees and volunteers

Excellent oral and written communication skills

Effective leadership and organization skills

Proficient in Microsoft Office (Word, Excel and PowerPoint) Knowledgeable of Salesforce

Ability to plan and organize community-wide activities and events

Certification

QPR (Question, Persuade, Refer) Trainer, Triple P Practitioner (Level 3 Primary, Teen & Primary Discussion Groups), Mental Health First Aid Instructor (Adult, Youth, Fire & EMS, and Public Safety)

Committee and Volunteer Involvements

Triple P Advisory Council - Mecklenburg Cluster; Mecklenburg County Child Fatality Protection and Prevention Team (CFPPT) Member (Chair January 2011 to June 2013 and Active Case Subcommittee Chair January 2009 to July 2011); Larry King's Clubhouse Board Member/Secretary, Meriwether HOA Board of Directors Member and President (2014-2016)

Timeline

Trainer

MeckCARES Community Training Institute
01.2011 - 12.2019

Director of Family & Peer Support

Mental Health America Of Central Carolinas
03.2010 - 02.2024

Guest Experience Supervisor

Carolina Panthers/Tepper Sports & Entertainment
08.2009 - Current

Child Advocate / Team Leader / Assistant Director

Council For Children's Rights
06.1988 - 03.2009

Certificate in Nonprofit Management -

Duke University

Bachelor of Science - Human Services

Wingate College
Candace Wilson