Overview
Work History
Education
Skills
Timeline
Generic

Candace Botts

Overview

28
28
years of professional experience

Work History

CEO/Owner

LaRue Handmade Jewelry
04.2022 - Current

Meticulous and knowledgeable Jewelry Artist working with 2000+ clients designing and producing high-quality custom collections.

  • Led the entire design process of monthly jewelry collections from conception to production.
  • Manage business finances and social media channels.
  • Ensure logistics coordination through safe and timely packing and shipping of all local and international orders.
  • Negotiated with suppliers and delivery workers and ordered materials according to forecasted customer demand.
  • Maintained all products on company's e-commerce website, photographed all jewelry collections, created detailed listing summaries, pricing, and tracked inventory.

Consumer Service Specialist (Branch Spec II)

Auto Club Of Southern California
09.2014 - 04.2022

Consumer Services Representative providing world-class support to 100+ clients per day.

  • Leveraged extensive product knowledge to troubleshoot challenges, build brand affinity, meet sales goals, and promote long-term customer satisfaction.
  • Administered accurate account setup, maintenance, and closing of all customer account information.
  • Arrange travel for clients while providing detailed information such as services, lodging, transfer points, and activities to desired destination.
  • Performed official Notary Public duties as Licensed Notary Public witnessing clients sign legal documents.

Owner/Operator

Better Bodies By Chemistry LLC
06.2009 - 04.2014

Founded and managed e-commerce Natural Products/Medical Supply business.

  • Developed and maintained relationships with customers and suppliers through account development.
  • Created custom Whole Body Wellness lifestyle plans for clients.
  • Led educational presentations on topics of nutrition and wellness.
  • Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
  • Planned and organized activities, details, and timelines for all company events.

Holistic Health Department Manager

Boney's/Henry's/Sprouts Farmers Market
04.1996 - 10.2010

Health Food/Supplement Industry Manager responsible for sales and operation of Holistic Health Department.

  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
  • Arranged sales incentives with store management and vendor representatives to reward deserving team members for exceeding expectations.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Evaluated employees' strengths and assigned projects that encouraged a collaborative and supportive team environment.

Education

Palomar College
San Marcos, CA

High School Diploma -

El Capitan High School
Lakeside, CA

Skills

  • Strong Interpersonal communication skills, customer service, and relationship management
  • Employee training and development
  • Proficient in analysis, critical thinking, and empathetic problem solving
  • Transportation and logistics planning
  • Proficient in Windows PC/Mac OS, Microsoft Suite, Google Apps, DocuSign, Timekeeping Systems (Kronos), Social Media, Website Management

Timeline

CEO/Owner

LaRue Handmade Jewelry
04.2022 - Current

Consumer Service Specialist (Branch Spec II)

Auto Club Of Southern California
09.2014 - 04.2022

Owner/Operator

Better Bodies By Chemistry LLC
06.2009 - 04.2014

Holistic Health Department Manager

Boney's/Henry's/Sprouts Farmers Market
04.1996 - 10.2010

Palomar College

High School Diploma -

El Capitan High School
Candace Botts