Candace Botts

Meticulous and knowledgeable Jewelry Artist working with 2000+ clients designing and producing high-quality custom collections.

• Led the entire design process of monthly jewelry collections from conception to production.
• Manage business finances and social media channels.
• Ensure logistics coordination through safe and timely packing and shipping of all local and international orders.
• Negotiated with suppliers and delivery workers and ordered materials according to forecasted customer demand.
• Maintained all products on company's e-commerce website, photographed all jewelry collections, created detailed listing summaries, pricing, and tracked inventory.

Consumer Services Representative providing world-class support to 100+ clients per day.

• Leveraged extensive product knowledge to troubleshoot challenges, build brand affinity, meet sales goals, and promote long-term customer satisfaction.
• Administered accurate account setup, maintenance, and closing of all customer account information.
• Arrange travel for clients while providing detailed information such as services, lodging, transfer points, and activities to desired destination.
• Performed official Notary Public duties as Licensed Notary Public witnessing clients sign legal documents.

Founded and managed e-commerce Natural Products/Medical Supply business.

• Developed and maintained relationships with customers and suppliers through account development.
• Created custom Whole Body Wellness lifestyle plans for clients.
• Led educational presentations on topics of nutrition and wellness.
• Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
• Planned and organized activities, details, and timelines for all company events.

Health Food/Supplement Industry Manager responsible for sales and operation of Holistic Health Department.

• Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
• Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
• Arranged sales incentives with store management and vendor representatives to reward deserving team members for exceeding expectations.
• Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
• Evaluated employees' strengths and assigned projects that encouraged a collaborative and supportive team environment.