Summary
Overview
Work History
Education
Skills
Notable Awards
Timeline
Generic

Candace Smith

Fredericksburg,VA

Summary

Result-oriented Administrative Professional and Military Veteran leveraging 20+ years of proven experience multitasking projects with strong organizational skills and detailed orientation and consistently working towards process improvement. Possess a comprehensive background in program management, business functions and processes, training & development, policy compliance, scheduling & logistics, records management, and exceptional customer service. Excellent interpersonal communicator skilled in clerical operations, sales, and administrative management. Highly motivated to directly and efficiently address customer concerns head-on, develop solutions, and implement corrections with efficiency. Proficient in maintaining professional relationships with clients to increase profitability and drive business results within a fast-paced environment. Career supported by a Bachelor in Human Services while currently pursuing a Masters in Licensed Clinical Social Work.

Overview

23
23
years of professional experience

Work History

Stay at Home Mom

Self Employed
Fredericksburg, VA
12.2018 - Current
  • Maintained entire family's schedule and organized events on short notice.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Managed household budget of 4 individuals, achieving
    20% savings in groceries and utility bills.
  • Planned meals, determined food portions, estimated
    food requirements for 2 individuals with special dietary needs.
    Monitored, recorded and reported symptoms of illness in 1 family members, coordinated with doctors and nurses for treatment.

Administrative Department Lead

Naval Health Clinic Quantico
Quantico, VA
03.2014 - 11.2018
  • Managed seven Sailors in administrative/personnel while supporting senior leadership and 536 assigned personnel in providing fleet readiness in accordance with Navy standards.
  • Hand selected as Records Manager due to superior administrative knowledge and leadership ability. Led 82 program managers and records custodians in the development of the first ever audit checklist, after-action report templates and deficiency Plan of Action and Milestones (POA&M) procedures
  • Briefed Executive Steering Committee on pertinent health programs and created multiple initiatives which were adopted by Bureau of Navy Medicine and Medical Inspector General as best practices.
  • Managed 600 pieces of correspondence and scheduling all calendar events for our main top three command officials providing support. across five Unit Identification Codes.

Ships Secretary

DDG 80 USS ROOSEVELT
Mayport, FL
02.2011 - 02.2014
  • Supervised daily scheduling tasks and provided administrative support for entire ships crew of 288 personnel. Earned grade of 98 percent on Field Examination Group Audit. Lauded as "best on the water front" by inspectors.
  • Processed 11 non-judicial punishments and two administrative separation packages with zero discrepancies.
  • Managed $300K Temporary Additional Duty Travel Target (TADTAR) budget, processing and coordinating travel for more than 300 orders, and updated Individual Personnel Tempo (ITEMPO) data for 287 personnel.

Administrative Office Manager

Naval Station Guantanamo Bay, Cuba
Guantanamo Bay, Cuba
07.2008 - 01.2011
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Processed sensitive and short-fused early return of dependents documents for personnel and ravel documents.
  • Administrative coordinator for 20 high profile Fenceline meeting between Naval Station base Commanding Officer and Cuban Military officials.

Watch Commander

Transient Personnel Unit
Jacksonville, FL
11.2004 - 06.2008
  • Supervised over 30 personnel including staff and transients alike. Spearheaded administrative procedures to include: command tickler, correspondence flow, messages and correspondence serial logs. Processed over 100 transient evaluations, 50 messages, and revamped 25 Standard Operating Procedures (SOPs) for departmental personnel.
  • Performed qualification training of over 40 transient personnel at various watch stations which increased operational readiness.
  • Assisted in coordination of holiday party and 2006s NAS Jacksonville Airshow contributing to command and base morale.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Volunteered over 1000 hours with Big Brother Big Sister organization.

Operations Administrative Assistant

Naval Mobile Construction Battalion ONE
Gulfport, MS
01.2001 - 10.2004
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Scheduled office meetings and client appointments for staff teams.
  • Tracked weekly timecard input for 3 line companies for 7 remote detail sites.
  • As Seabee Combat Warfare Specialist. (SCWS) qualification board member, led 13 personnel to qualification, monitored and reported process of 130 Seabees.
  • Transformed routing and input of 20 SF86 Security Packages to facilitate critical deadlines in support of OPERATION IRAQI FREEDOM II.
  • Conducted 20 indoctrination briefs for over 600 newly reporting Joint Task Force personnel.

Deck Seaman

OAKRIDGE ARDM ONE
Groton, CT
03.1999 - 09.2000
  • Performed lowering, raising and cleaning of ship's anchor.
  • Reviewed mission requirements and identified appropriate equipment to achieve goals.
  • Assisted vessel leadership in developing drills and procedures for on-board emergencies and implementing training procedures for crew members.
  • Repaired external structure of vessel to maintain proper working order and minimize downtime.

Education

Associate of Arts - General Studies

Columbia College
Columbia, MO

Master of Science - Social Work

Walden University
Minneapolis, MN
11.2023

Bachelor of Arts - Human Services

Columbia College
Columbia, MO
03.2021

Skills

  • Personnel Scheduling
  • Work Planning and Organization
  • Verbal and Written Communication
  • Scheduling and Coordinating
  • Customer Service
  • Performance Management
  • Customer Loyalty
  • Maintaining Clean Work Areas
  • Administration and Reporting
  • Professional Relationships
  • Goal Attainment

Notable Awards

Joint Service Achievement Medal| Navy and Marine Corps Achievement Medal (4th Award)
Navy and Marine Corps Commendation Medal (3rd Award)

Timeline

Stay at Home Mom

Self Employed
12.2018 - Current

Administrative Department Lead

Naval Health Clinic Quantico
03.2014 - 11.2018

Ships Secretary

DDG 80 USS ROOSEVELT
02.2011 - 02.2014

Administrative Office Manager

Naval Station Guantanamo Bay, Cuba
07.2008 - 01.2011

Watch Commander

Transient Personnel Unit
11.2004 - 06.2008

Operations Administrative Assistant

Naval Mobile Construction Battalion ONE
01.2001 - 10.2004

Deck Seaman

OAKRIDGE ARDM ONE
03.1999 - 09.2000

Associate of Arts - General Studies

Columbia College

Master of Science - Social Work

Walden University

Bachelor of Arts - Human Services

Columbia College

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Candace Smith