Dedicated professional adept in front-of-house management, excelling in fast-paced
environments that demand strong delegation and reliability. With over 5 years of
experience, effectively enhances team productivity and customer satisfaction through
strategic task assignment and performance management. Committed to driving innovative
service quality improvements.
Overview
5
5
years of professional experience
Work History
Stocking Associate
Walmart
11.2023 - 05.2024
Managed inventory and stocked shelves in fast-paced retail environment
Operated forklift to move and stack merchandise in a warehouse setting
Performed quality checks on products to ensure they met company standards
Collaborated with team members to efficiently unload deliveries and stock items
Maintained a clean and organized work area to promote safety and efficiency
Followed company safety regulations and procedures when operating machinery
Resolved customer inquiries and provided excellent service while stocking shelves.
Worked effectively in fast-paced environments
Excellent communication skills, both verbal and written
Proved successful working within tight deadlines and a fast-paced environment
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
Self-motivated, with a strong sense of personal responsibility
Worked flexible hours across night, weekend, and holiday shifts
Used critical thinking to break down problems, evaluate solutions and make decisions
Provided professional services and support in a dynamic work environment
Acted as a team leader in group projects, delegating tasks and providing feedback
Assistant Food Service Manager
Pruett's Market
daisy, TN, TN
07.2019 - 03.2023
Implemented customer concern resolution, boosting satisfaction and retention
Maintained food safety policies for high sanitation standards
Managed inventory, reducing waste and spoilage
Led service improvement discussions, enhancing team efficiency by 15%
Stocking
Managed food inventory and ordering, ensuring adequate supply and minimizing waste
Trained and supervised staff in food preparation and service protocols
Ensured compliance with health and safety regulations in food preparation and handling
Developed and implemented menu items and specials to improve customer satisfaction
Handled customer complaints and feedback in a professional and timely manner
Performed regular quality checks to maintain high standards of food quality and presentation
Collaborated with kitchen staff to optimize workflow and efficiency in food preparation
Maintained cleanliness and organization in food service areas, including dining and kitchen spaces
Soddy
Displayed proper food handling and equipment technique when assisting in kitchen.
Helped Food Service Manager train cafeteria staff in food preparation, line process and health regulations.
Accurately monitored inventory levels in order to accurately order supplies.
Assisted Food Service Manager with planning and preparation of breakfast, lunch and dinner for over 50+ guests.
Communicated with customers to answer questions or concerns.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Addressed and resolved customer service issues to establish trust and increase satisfaction.
Trained and supervised new staff to enhance customer service skills and comply with food safety standards.