Customer Service/Inside Sales Representative
AllPoints, Parts & Supplies
07.2014 - 10.2014
- Processed orders, returns, and exchanges in an accurate and efficient manner.
- Assisted customers with product selection by providing detailed information about available products and services.
- Maintained an updated knowledge base of current products, services, pricing, promotions.
- Participated in team meetings to discuss new ideas for improving the overall quality of customer service provided.
- Met daily customer service quotas with a focus on quality.
Developed strong customer relationships and loyalty through effective communication.