Candece Dyson
Grand Prairie
Summary
Client service associate with exceptional organizational skills and a proven track record of effectively engaging diverse customer bases. Demonstrated ability to enhance client satisfaction through attentive service and problem-solving. Seeking a role that values dedication and astrong work ethic.
Overview
18
18
years of professional experience
Work History
Behavior Tech Paraprofessional
Thrive And Shine
Southlake
2025.08 - Current
- Supported students during academic instruction and assignments, enhancing learning outcomes.
- Guided students in theclassroom, fostering understanding and engagement.
- Encouraged positive behavior through rewards and praise, reinforcing desired actions.
Paraprofessional
Grand Prairie I.S.D.
Grand Prairie
2022.07 - 2025.10
- Assisted in implementing individualized education programs based on teacher and administrator guidelines.
- Facilitated academic instruction and assignments, promoting student engagement and understanding.
- Planned and led activities that fostered students' physical, emotional, and social development.
Customer Service Representative
Robert Half
2025.03 - 2025.04
- Engaged customers to identify needs and deliver tailored solutions.
- Resolved customer complaints promptly and efficiently to enhance satisfaction.
- Promoted high customer satisfaction through knowledgeable, friendly service.
- Collaborated with departments to address complex issues and meet customer requirements.
- Maintained detailed records of customer interactions for future reference.
Paraprofessional
Mansfield Isd
Mansfield
2021.06 - 2022.07
- Collaborated with staff to create individualized education plans addressing diverse student needs, enhancing personalized learning.
- Facilitated small group instruction to enrich student learning experiences and boost engagement.
- Organized educational materials and resources to support effective classroom instruction, fostering student engagement.
Document Processor
Addeco Temporary Services
Dallas
2019.04 - 2019.07
- Managed document workflows by scanning, filing, and transmitting, ensuring adherence to standard procedures for operational efficiency.
- Reviewed, sorted, and scanned documents into digital format, facilitating easy access and retrieval.
- Processed documents, ensuring accuracy and compliance with company standards to maintain quality control.
Customer Service Sales Representative
Gymboree
Cedar Hill
2016.08 - 2019.04
- Recommended optimal products aligned with customer needs to drive sales.
- Suggested complementary products or services to adapt to changing customer requirements.
- Provided accurate product and service information to improve customer understanding and satisfaction.
- Cultivated sustainable relationships with customers through attentive service and communication.
Assistant Site Leader
Ricoh USA
Dallas
2008.04 - 2016.02
- Oversaw project execution to meet schedule requirements and uphold quality standards.
- Evaluated completed work for consistency, quality, and adherence to specifications.
- Facilitated resolution of team conflicts and work issues to maintain project momentum on complex initiatives.
Skills
- Behavior intervention strategies
- Progress monitoring
- Data analysis and entry
- Problem solving
- Customer relationship management
- Team collaboration
- Active listening
- Emotional intelligence
Timeline
Behavior Tech Paraprofessional
Thrive And Shine
2025.08 - Current
Customer Service Representative
Robert Half
2025.03 - 2025.04
Paraprofessional
Grand Prairie I.S.D.
2022.07 - 2025.10
Paraprofessional
Mansfield Isd
2021.06 - 2022.07
Document Processor
Addeco Temporary Services
2019.04 - 2019.07
Customer Service Sales Representative
Gymboree
2016.08 - 2019.04
Assistant Site Leader
Ricoh USA
2008.04 - 2016.02