Candelaria Amaya
Irving,TX
Summary
Proven leader in operations at Irving Independent School District, adept in fostering teamwork and collaboration. Excelled in enhancing operational efficiency and employee retention through innovative training methods and effective communication. Demonstrated adaptability and problem-solving abilities, significantly improving cross-departmental processes and compliance. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
16
16
years of professional experience
Work History
Operations Trainer
Irving Independent School District
03.2022 - Current
- Coached employees on effective communication techniques, leading to improved collaboration between departments.
- Evaluated trainee performance consistently, providing constructive feedback and coaching as needed to drive continuous improvement.
- Led cross-functional teams in process improvement projects, resulting in streamlined operations and increased overall effectiveness.
- Cultivated a culture of continuous learning among team members by regularly sharing industry trends and insights relevant to their roles.
- Ensured compliance with regulatory requirements by conducting thorough assessments of existing policies and making recommendations for improvements when necessary.
- Facilitated workshops focused on problem-solving techniques, empowering employees with vital skills necessary for operational excellence.
- Spearheaded initiatives aimed at reducing human error rates by revising standard operating procedures and incorporating best practices into daily workflows.
- Promoted safety-conscious work environments through delivery of safety-focused training modules designed to mitigate workplace hazards effectively.
- Designed customized training materials tailored to various learning styles, ensuring effective knowledge transfer across diverse employee groups.
- Increased employee retention through the creation of engaging and interactive training sessions, addressing specific skill gaps.
- Provided coaching and mentoring to employees.
- Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
Custodial Coordinator
Irving Independent School District
06.2016 - 03.2022
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- select, train, supervised, and evaluate custodial staff and make recommendations relative to assignment, retention, discipline, and dismissall.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Provided Inventory of cleaning equipment and supplies at campuses as need
- Counsel employees as need or document behavior
Building Manager
Irving Independent School District
01.2009 - 06.2016
- Inspected grounds and facilities to identify necessary repairs.
- Managed operations, maintenance and improvement of properties.
- Conducted regular property inspections to identify potential issues and address them proactively.
- Enforced safety protocols throughout the building consistently resulting in reduced incidents or accidents.
- Performed routine maintenance tasks, which included unclogging sinks and toilets, replacing door locks, and fixing heating and air conditioning issues.
- Performed regular inspections of facility and documented all inspection information in reports.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
Custodian
Irving ISD
11.2008 - 01.2009
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean buildings by vacuuming, cleaning windows, restrooms, classrooms, and hallways.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access.
- Improved facility appearance with meticulous floor waxing and carpet cleaning.
Education
High School Diploma -
Irving High School
Irving, TX06.2003
Skills
- Operations Management
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent Communication
- Critical Thinking
- Clear Communication
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Relationship Building
- Team building
- Conflict Resolution
- Written Communication
- Job Skill Building
- Training Methods
- Employee Performance Reviews
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Hire 69 new custodians bring our department 95% fully staff.
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Operations Trainer
Irving Independent School District
03.2022 - Current
Custodial Coordinator
Irving Independent School District
06.2016 - 03.2022
Building Manager
Irving Independent School District
01.2009 - 06.2016
Custodian
Irving ISD
11.2008 - 01.2009
High School Diploma -
Irving High School
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