Summary
Overview
Work History
Education
Skills
Activities
Awards
Timeline
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CANDELARIA ZAVALA

1253 N. College Ave. Fresno,CA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

19
19
years of professional experience

Work History

Data Entry Clerk

Amity Foundation
11.2022 - Current
  • In charge of entering all data into the integrated substance use disorder treatment program's Automated Reentry Management System.
  • Gathering, verifying, and inputting data into ARMS via scanning or entry in accordance with program deadlines
  • Take part in Amity's monthly training sessions.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
  • Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Work collaboratively with CDCR, DRP, and institution staff.
  • Other duties as assigned.

Front Desk Receptionist

Bay Area Addiction Research Treatment Programs
06.2017 - 10.2017
  • Weekend receptionist assisting nurses by checking in clients using Metha-soft clinic software
  • Managed over 150 clients with drug and alcohol addiction
  • Opened and closed clinic
  • Handled incoming phone calls, answered client questions, or forwarded calls as necessary.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Scheduled, coordinated and confirmed appointments and meetings.

Office Clerk Intern

State Center Community College Police Department
02.2022 - 04.2022
  • Completed 120 hours of clerical and state center officer duties
  • Patrolled around campus to ensure safety of students, staff, and visitors
  • Secured campus grounds, made sure doors are locked after hours
  • Learned to use of phonetic alphabet and numerical codes to communicate with dispatchers and police
  • Provided students and staff with Live Scans using Cogent computer systems by logging in confidential information accurately and precisely
  • Responsibilities included filing out FOB requests
  • Collected money orders or checks; for live scans and or collecting fines from towed vehicles
  • Issued receipts, made photocopies, and securely placed forms in their proper place
  • Shredded confidential cases, created new folders for citations, backgrounds, live scans, and campus reports
  • Maintained excellent attendance record, consistently arriving to work on time
  • Improved operations through consistent hard work and dedication.

Court Clerk Intern

Fresno County Superior Court
06.2017 - 10.2017
  • Processed citations for misdemeanors, traffic violations and code enforcement issues
  • Managed incoming court telephone calls to collect payments and answer questions about court processes
  • Worked front window to handle in-person inquiries such as records requests and traffic issues
  • Corrected data entry errors to prevent duplication or data degradation
  • Completed clerical tasks such as filing, copying, and distributing mail
  • Scanned citations documents and saved in database to keep records of essential organizational information.
  • Gained valuable insight into state laws and regulations through diligent observation of courtroom proceedings during tenure as a intern Court Clerk.

Courier

Tricor America
07.2006 - 10.2006
  • Loaded delivery cargo into vehicle with care to avoid damage during transport.
  • Complied with all traffic laws and regulations while operating delivery vehicles.
  • Implemented time-saving route adjustments to avoid construction zones or traffic delays.
  • Documented daily data of delivery details, mileage and expenses.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Managed approximately 30 packages and safely delivered them in a timely manner.

Ob/GYN Medical Assistant Extern

Community Physician Center
06.2005 - 08.2005
  • Greeted patients warmly and assisted Physician in preparing patients for exams and procedures by assessing vital signs and recording medical histories
  • Administered injections and medications, dressed wounds and collected lab specimens for tests
  • Answered phone calls and scheduled or followed-up on appointments
  • Supported front office billing, scheduling and patient check-ins
  • Delivered excellent patient service and strengthened patient-clinician relationship through positive interactions.

Education

Bachelor of Science - Criminology, Law Enforcement

California State University- Fresno
Fresno, CA
05.2022

Bachelor of Science - Administration of Justice

Fresno City College
Fresno, CA
05.2019

Diploma - Medical Assisting

Galen College of Medical And Dental Assistants
Fresno, CA
05.2005

Skills

  • Attention to detail, and ability to manage large amounts of data
  • Knowledge of MS-Word, Excel, and Access
  • Excellent interpersonal , written communication and typing skills
  • Experience working with ARMS database

Activities

Participated as a Secretary Treasurer for the Lambda Alpha Epsilon at Fresno City College 2018-2019

Awards

  • President's List, Fall 2021
  • Dean's List, Fall 2020- Spring 2017-Fall 2017- Fall 2016
  • Scholarship received by John A. Moreno
  • Scholarship Award by the Fresno County Council Advisory
  • Recognition for Achievements and community participation by Fresno County.

Timeline

Data Entry Clerk

Amity Foundation
11.2022 - Current

Office Clerk Intern

State Center Community College Police Department
02.2022 - 04.2022

Court Clerk Intern

Fresno County Superior Court
06.2017 - 10.2017

Front Desk Receptionist

Bay Area Addiction Research Treatment Programs
06.2017 - 10.2017

Courier

Tricor America
07.2006 - 10.2006

Ob/GYN Medical Assistant Extern

Community Physician Center
06.2005 - 08.2005

Bachelor of Science - Criminology, Law Enforcement

California State University- Fresno

Bachelor of Science - Administration of Justice

Fresno City College

Diploma - Medical Assisting

Galen College of Medical And Dental Assistants

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CANDELARIA ZAVALA