Candelario Cardenas
Edina,MN
Summary
Resourceful Accounting graduate known for excellent account management and time management skills. Familiar with GAAP and with great customer service skills. Meticulous and enterprising worker dedicated to excellence. Known for personability, accuracy and professionalism. Proven history of skill in supervision techniques and information management.
Overview
16
16
years of professional experience
Work History
Area Sales Representative
Colonial Life & Accidental Insurance
11.2023 - Current
- Maintain current knowledge of evolving changes in marketplace.
- Expand client base through effective prospecting, cold calling, and networking activities.
- Enhanced customer satisfaction by conducting regular follow-ups to ensure timely delivery of products and services.
- Contribute to event marketing, sales and brand promotion.
- Built relationships with local businesses and to promote business partnership.
- Utilize persuasive communication skills during presentations to influence decision-makers towards purchasing our products or services over competitors.
- Built diverse and consistent sales portfolio.
- Analyze market trends and competitor offerings.
- Streamline sales processes by implementing CRM software for better tracking of leads, contacts, and opportunities.
- Customize proposals tailored specifically for each business partner’s unique requirements, resulting in 60% insurance replacement rate.
- Manage mail and both incoming and outgoing correspondence, mail, and email.
- Assist business partners and their employees with understanding complex insurance policies, effectively addressing concerns or questions.
- Collect premiums and issued accurate receipts.
- Deliver engaging sales presentations tailored specifically towards individual client needs, demonstrating deep understanding of their business and industry.
- Partnered with 18 businesses, totaling 434 employee enrollments in Colonial's insurance products.
Maintenance Technician Supervisor
Army National Guard
01.2017 - Current
- Supervised 3452. 5 work hours of firearm and diesel vehicle repairs.
- Utilize standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual
- Conduct routine inspections of incoming materials to check quality and compliance with established product specifications
- Managed $1,200,000 worth of equipment
- Repair equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts
- Upheld maintenance crew in compliance with company policies, objectives and communication goals.
- Handled customer complaint and resolved all issues.
- Evaluated employee performance and coached and trained to improve weak area.
- Analyzed daily equipment breakdowns using various troubleshooting methods.
- Supervised 10 maintenance technicians.
- Support safety officer to enforce regulations, laws and established policies throughout operational stages.
- Consistently exceeded company performance metrics through diligent work ethic and attention to detail in all repair tasks.
- Drove 2.5 ton diesel vehicles totaling 2712 miles on convoy operations.
Administrative Assistant/ Customer Service
Mills Auto Group
01.2019 - 10.2023
- Maintained client billings & cash reconciliations.
- Handled employee time clock revisions.
- Monitored office supplies and replenished them as necessary. Coordinated with vendors for office equipment maintenance.
- Coordinated and organized meetings for 8 warehouse managers and assist with quarterly event planning.
- Processed 2562 customer refunds for returns.
- Assisted managers with data entry of weekly inventories.
- Placed weekly orders through GMC, Toyota, Ford, and Nissan part vendors.
- Arranged travel accommodations for CEO, and GM.
- Was liaison between sales representatives and warehouse parts handlers when communicating order deficiencies.
- Enhanced customer satisfaction by resolving 653 issues promptly and providing exceptional service.
- Managed daily office operations, including scheduling appointments, filing documents, and answering phone calls.
- Maintained accurate records of financial transactions, contributing to improved budget management..
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
E-Commerce/ E-Bay Store
Self-Employed
04.2018 - 10.2023
- Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction
- Established and maintained balanced and accurate e-commerce budget to execute on initiatives with proper funding and enrich customer experience
- Tracked consumer behavior, content management and weight of purchase to develop robust customer acquisition and retention programs
- Provide customers with status updates for tracked packages
- Shipped sold game cards to over 300 customers
- Sold over 300 items online.
Sanitation Technician
Jennie- O Turkey Store
02.2013 - 01.2016
- Washed dirty production machines
- Completed accurate inventory counts and kept equipment and chemical storage areas clean and tidy, following policies in storing chemicals and safety equipment properly
- Worked with team members from multiple departments to maintain strict cleanliness standards
- Sanitized surfaces, equipment and components using chemicals like pure chlorine and acid
- Mixed required chemicals according to procedures to form cleaning solutions, completing chemical concentration monitoring as described in procedural manual
- Reassembled production lines efficiently to restore production with minimal downtime
- Employed power equipment and hand tools in cleaning and general maintenance
- Identified repair needs and major maintenance concerns, and escalated issues to management
- Sanitized production machines and maintained them 99.9% free of microorganisms.
Turkey Farm Assistant Manager
Wilmar Poultry Farms
07.2008 - 11.2012
- Supervised farm labor crew, conducted turkey- welfare night inspections, and conducted regular-day farm chores
- Operated farm equipment such as tractors and trucks with extreme care and precision
- Repaired farm equipment, completing both emergency and preventive maintenance quickly and accurately
- Analyzed malfunctioning farm equipment and determined type of repairs required
- Used hand tools to disassemble equipment, perform repair work and then reassemble parts
- Maintained meticulous records of all repair work that was made to machines and equipment
- Replaced defective wiring systems, hydraulics and braking systems to return pneumatic barn windows to service
- Kept animal welfare logs
- Raised and nurtured over 252,000 turkey livestock.
Education
Associates In Applied Sciences Accounting -
Ridgewater College
Willmar, MN12.2021
Associate of Arts Liberal Arts And Sciences -
Ridgewater College
Willmar, MN12.2015
Skills
- Experience using Microsoft Word, Excel, Power Point
- CRM software
- Client enrollment
- Pricing Research
- Invoice Verification
- Account development
- Interpersonal Communication
- Travel Coordination
- Video Conferencing Software
- Presentation Development
- Schedule & calendar planning
- Customer Service
- Budget Management
Volunteer Experience
Church Ministry, Bass Guitar Musician, I volunteer as a bass guitar musician on Sunday church services. I am currently taking additional leadership courses to become ordained as a part-time church pastor.
Timeline
Area Sales Representative
Colonial Life & Accidental Insurance
11.2023 - Current
Administrative Assistant/ Customer Service
Mills Auto Group
01.2019 - 10.2023
E-Commerce/ E-Bay Store
Self-Employed
04.2018 - 10.2023
Maintenance Technician Supervisor
Army National Guard
01.2017 - Current
Sanitation Technician
Jennie- O Turkey Store
02.2013 - 01.2016
Turkey Farm Assistant Manager
Wilmar Poultry Farms
07.2008 - 11.2012
Associates In Applied Sciences Accounting -
Ridgewater College
Associate of Arts Liberal Arts And Sciences -
Ridgewater College
Similar Profiles
Gabriel MarreroGabriel Marrero
Sales Represantative at Colonial Life & Accidental InsuranceSales Represantative at Colonial Life & Accidental Insurance
Samantha LopezSamantha Lopez
Agency Development Manager at Colonial Life & Accidental InsuranceAgency Development Manager at Colonial Life & Accidental Insurance
Dustin ClairDustin Clair
District General Agent at Colonial Life & Accidental InsuranceDistrict General Agent at Colonial Life & Accidental Insurance