Candelyse Hibberd
Stuart,FL
Summary
Experienced with legal research, document preparation, and case management. Uses organizational skills and attention to detail to maintain accurate case files and support attorneys effectively. Knowledge of legal procedures and protocols ensures seamless workflow and contributes to successful case outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Paralegal
Kogan and DiSalvo
10.2024 - Current
- Wrote in depth demands to send to the at fault insurance company. The demands included all supports from the clients incident as well as a detailed letter.
- Requested medical records and bills.
- Provided proper billing information to providers to ensure proper billing.
- Confirmed client balances and last dates of treatments with all providers.
- Sent letters of representation to providers and insurance companies.
- Contacted insurance companies and medical providers to secure specific information in support of claims filing and claims/case management.
- Obtained uploaded and reviewed liens from health insurance companies.
- Preformed health insurance disputes.
- Obtained, uploaded and reviewed PIP and Medpay logs.
- Obtained, uploaded and reviewed Explanation of Benefits.
- Verified coverage with insurance companies.
- Obtained, uploaded and reviewed declarations pages, policy documents as well as UM rejections.
- Obtained, uploaded and reviewed police reports.
- Obtained uploaded and reviewed property damage photos and estimates.
- Consulted with medical providers to set up, get updates on and confirm treatment.
- Scheduled appointments with clients and staff.
- Notarized legal documents.
- Met with clients to sign closings and releases.
- Preformed client discharges.
- Uploaded all correspondence and legal documents.
- Ensured all client files were meticulously organized at all times.
- HIPPA and client confidentiality compliant.
- Logged costs pertaining to each individual client such as cost for fax, storage and postage.
- Duties included faxing, scanning and sending postage using the postage meter.
- Received and assisted as back up reception answering incoming calls.
- Always ensured outstanding customer service making the client feel welcomed and top priority.
Intake Admin Paralegal
Kogan and Disalvo
03.2024 - 10.2024
- Conducted 1st and 2nd intake interviews on the phone and in-person to gather all pertinent potential claim information
- Determined if the potential client was a personal injury sign up.
- Input data within our CRM system per policies and procedures; securing client documents for appropriate new claims processing.
- Secured police reports and/or other important and relevant documents needed from various agencies and/or other entities.
- Entered all relevant information pertaining to claim into CRM including but not limited to accident details, liability, injuries, prior attorneys, prior injuries and medical treatment.
- Obtained witness statements
- Secured internal approvals for attorney-specific communications that are needed for the cases.
- Reviewed and complete tasks within CRM system on a daily basis.
- Saved all emails to CRM system; add and update doctor referrals.
- Ensured client is set up with initial doctor visit and/or obtain proper doctor referral. Call doctor and advise of referral, provide and/or insurance information, if available at the time of call.
Waitress/ Bartender
Charlie's Bar and Grill
06.2023 - 03.2024
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
- Prepared checks accurately and processed payments promptly.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Performed basic math calculations when computing bills for customers' meals.
- Poured wine, beer and cocktails for patrons.
- Served alcoholic beverages responsibly in accordance with state laws.
Waitress
Shrimpers Bar and Grill
01.2022 - 07.2023
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Greeted customers, answered questions, and recommended specials to boost sales.
- Ensured food safety and maintained cleanliness to prevent foodborne illness and ensure proper sanitation.
- Presented food and beverages to guests at their tables.
- Handled payments, provided correct change, and printed receipts with accuracy.
- Coordinated with kitchen staff to stay informed about item availability and customer wait times.
- Addressed customer concerns promptly and escalated issues to management when needed.
- Set up tables with clean linens, napkins, and tableware for incoming guests.
- Assisted kitchen staff by preparing salads, appetizers, and garnishes.
- Cleared dirty dishes and glasses, preparing tables for the next group of diners.
- Served wine with the appropriate glasses and poured for customers.
- Verified guests' identification to ensure they met the legal age requirement for alcohol consumption.
- Prepared itemized checks, including meal costs and taxes.
- Refilled condiments and napkin containers during downtime.
- Managed reservations and to-go orders to streamline operations.
- Explained menu items, ingredients, and cooking methods when requested.
- Stocked service areas during slower periods to ensure readiness for busy times.
- Served food and beverages, confirmed orders, and ensured guest satisfaction.
- Checked in with guests to collect feedback, resolve any issues, and offer additional items or refills.
- Maintained a polite, professional demeanor to encourage guest interaction and order placement.
- Garnished dishes and drinks to ensure visually appealing presentations.
- Completed shift-side work at the start and end of each shift.
- Circulated through assigned areas during peak hours to address customer needs and prioritize tasks.
- Presented menus and answered any questions regarding items.
- Used a computer system to enter orders and print checks.
- Assisted in training new servers.
Medical Data Entry Volunteer
The Council and Aging Martin County
08.2021 - 06.2022
- Maintained confidentiality of all patient-related information according to HIPAA regulations.
- Verified medical records for accuracy and completeness of data entry.
- Processed incoming patient information into electronic health record system.
- Created new accounts for patients upon registration using appropriate software programs.
- Identified errors in medical forms or documents and corrected them accordingly.
- Updated patient profiles with latest laboratory results or other changes in medical history.
- Faxed and filed documents.
- Obtained scanned records and uploaded into company databases.
- Sifted through large quantities of data and accurately transferred necessary information to electronic spreadsheets.
- Identified data entry errors and corrected mistakes to achieve accuracy in data sets.
- Entered data into spreadsheets, documents and databases with high accuracy rate.
- Resolved discrepancies between paper records and electronic databases.
- Entered patient demographics, insurance information, diagnosis codes, and other relevant data into computerized database.
- Answered incoming phone calls and directed callers to appropriate departments and personnel.
Accounts Payable Assistant/Front Desk Receptionist
Al's Excavating
07.2020 - 05.2022
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Answered multi-line phone system and managed calls by taking orders,coordinated with staff to fulfill customer requests, routing to proper extensions or taking messages.
- Supplied callers with office address and directions.
- Scheduled appointments, maintained and updated appointment calendars.
- Signed for packages, recorded deliveries and distributed to personnel.
- Maintained accurate records of payments, credits, and other transactions in computer spreadsheets and databases.
- Reviewed and verified invoices for accuracy and completeness.
- Handled payment processing and provided customers with receipts, proper bills and change.
- Completed basic bookkeeping and document filing.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Monitored accounts payable to confirm payments are current.
- Accessed financial information to answer questions and gather details about specific accounts.
- Performed financial calculations for amounts due, interest charges and balances.
- Transmitted information or documents to customers through email, mailings and fax machine.
Education
Associate of Arts - Health Sciences
Indian River State College
Ft. Pierce, FL04-2024
Associate of Arts - Criminal Justice/ Pre- Law
Indian River State College
Ft. Pierce, FLSkills
- Legal research
- Case management
- Document preparation
- Client communication
- Legal assistance
- Legal terminology
- Self starter with ambition and drive
- Meticulous to detail
- Strong time management and organizational skills
- Experienced with fast pace environments
- Proficient in MS Office
- Great communication skills
- Great at prioritizing
- Fast-paced learner
- Team player
- Not afraid to ask questions
- Loves a challenge
- Always strives for excellence
Certification
Florida Notary Association- Notary
Timeline
Assistant Paralegal
Kogan and DiSalvo
10.2024 - Current
Intake Admin Paralegal
Kogan and Disalvo
03.2024 - 10.2024
Waitress/ Bartender
Charlie's Bar and Grill
06.2023 - 03.2024
Waitress
Shrimpers Bar and Grill
01.2022 - 07.2023
Medical Data Entry Volunteer
The Council and Aging Martin County
08.2021 - 06.2022
Accounts Payable Assistant/Front Desk Receptionist
Al's Excavating
07.2020 - 05.2022
Associate of Arts - Health Sciences
Indian River State College
Associate of Arts - Criminal Justice/ Pre- Law
Indian River State College
Similar Profiles
Fatjon ZoguFatjon Zogu
Construction Worker at DiSalvo ContractingConstruction Worker at DiSalvo Contracting
Erin FultonErin Fulton
Lead Vocals at Hot Kogan (5 Piece Band)Lead Vocals at Hot Kogan (5 Piece Band)
Shannon McCraryShannon McCrary
Babysitter at Olsson, DiSalvo, And Jones FamiliesBabysitter at Olsson, DiSalvo, And Jones Families