Summary
Overview
Work History
Education
Skills
Equestrian
Motorcycles
Timeline
Generic
Candi Brown

Candi Brown

Wellington,OH

Summary

Brand Ambassador dedicated to driving awareness and promoting market growth. Experienced in researching, hosting and coordinating marketing events. Skilled in helping customers find desirable products and boosting sales.

Overview

10
10
years of professional experience

Work History

Brand Ambassador

Assist Marketing
01.2016 - Current
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Generated leads for future business opportunities by collecting customer contact information during promotional events.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Communicated product information with confidence and educated consumers about company.
  • Planned future sampling opportunities and special events.
  • Drove customer engagement by creating interactive activities that showcased the unique features of promoted products.
  • Conducted consumer surveys and analyzed purchasing trends.
  • Achieved targeted marketing goals by collaborating closely with team members to develop effective strategies for each campaign.
  • Provided valuable feedback to clients regarding consumer reactions, preferences, and suggestions for improvements based on firsthand experience promoting their products.
  • Maintained detailed records of promotional activities, results achieved, and areas for improvement to inform future campaigns.
  • Designed, filled, and arranged eye-catching product floorsets to increase sales.
  • Educated trade and distributor partners regarding brand benefits, products and services.
  • Delivered memorable experiences at trade shows through expert knowledge of products, engaging booth design, and compelling interactions with attendees.
  • Collaborated with local field sales to promote brand awareness and sales results.
  • Increased social media presence for various brands by generating quality content during marketing events and sharing it on multiple platforms.
  • Assisted customers with product selection based on individual needs and preferences.
  • Provided exceptional customer service to drive satisfaction.
  • Worked with team to achieve sales goals for products.
  • Maintained clean, organized and professional work environment.
  • Educated customers on product features and answered questions regarding product use.
  • Organized and stocked merchandise to keep necessary levels for sales demand.
  • Set up and broke down promotional booths and tents and talked to potential customers for successful promotional events.
  • Demonstrated products to customers to illustrate features, advantages and benefits.
  • Developed creative displays and signage to draw customers to products.

VP of Operations

North Pole Enterprises
01.2014 - 11.2019
  • Managed large-scale projects, ensuring timely completion within budget constraints.
  • Evaluated existing workflows to identify inefficiencies and propose innovative solutions that enhance productivity across the organization.
  • Delivered exceptional results in market expansion efforts by identifying new territories, analyzing potential opportunities, and establishing a strong local presence.
  • Led organizational restructuring initiatives to improve overall efficiency, streamline reporting lines, and eliminate redundancies while maintaining high employee morale and engagement levels.
  • Instituted risk management protocols to proactively address potential issues before they escalated into major problems affecting business operations or customer satisfaction levels.
  • Cultivated strong vendor relationships, enabling effective negotiation on pricing and terms for better cost control.
  • Oversaw inventory management, optimizing stock levels for maximum turnover without compromising availability or customer satisfaction.
  • Identified opportunities for automation, leading to a significant reduction in manual labor costs and increased efficiency.
  • Implemented data-driven strategies to identify areas of improvement and drive continuous process optimization.
  • Collaborated with sales and marketing teams to develop strategic plans that align with company objectives, driving revenue growth while minimizing operational complexities.
  • Championed lean manufacturing principles, reducing waste and increasing overall output.
  • Implemented an effective workforce planning strategy, balancing staffing needs with budgetary constraints while maintaining optimal employee engagement levels.
  • Enhanced operational efficiency by streamlining processes and implementing cost-saving measures.
  • Fostered new business through participation in trade shows and initiating communications with prospective clients via phone and email .
  • Streamlined operations to maximize business efficiency and profits.
  • Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
  • Directed market expansions to propel business forward, meet changing customer needs.
  • Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Established and directed successful programs focused on event conferences, sales, distribution and social media.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Interacted well with customers to build connections and nurture relationships.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.

Education

Biochemistry

Cuyahoga Community College
Cleveland, OH

Real Estate - Real Estate

John Carroll University
Cleveland, OH

Skills

  • Customer Service
  • Exceptional communication
  • Team Leadership Qualities
  • Adaptable Personality
  • Relationship builder
  • Brand Awareness
  • In-depth product knowledge
  • Branding
  • Sales expertise
  • Staff Training
  • Product Demonstration
  • Performance Improvement
  • Target Audience Identification
  • Sales and negotiation tactics
  • Social Media Marketing
  • Effective Networking Abilities
  • Data-driven decision-making
  • Strategic planning capabilities
  • Content Creation Proficiency
  • Project management experience
  • Marketing
  • Store Promotions
  • Scheduling
  • Social media expertise
  • Time management mastery
  • Event management experience
  • Lead Generation
  • Photography
  • Sales and Marketing
  • Display Set Up and Arrangement
  • Merchandise Sales
  • Influential and Persuasive
  • Demonstrator Training
  • Product Demonstrations
  • Trade Shows

Equestrian

An avid equestrian since early childhood. 

Motorcycles

I have had numerous motorcycles and enjoy the sport.

Timeline

Brand Ambassador

Assist Marketing
01.2016 - Current

VP of Operations

North Pole Enterprises
01.2014 - 11.2019

Biochemistry

Cuyahoga Community College

Real Estate - Real Estate

John Carroll University

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Candi Brown