Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Candi Mancil

Chattanooga,TN

Summary

Detail-oriented Powder Coater with 2 years' experience applying top-notch finishes on manufactured products. Adept in spray painting and product curing to achieve clients' specifications. Hardworking and thorough with expertise in Office Manager Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.

Overview

14
14
years of professional experience

Work History

Palm Beach Plating an Powder Coating

Patrick Hough
10.2015 - 09.2019
  • Safely operated industrial powder coating ovens to cure products.

  • Inspected products closely to verify complete coating was achieved on over [Number] projects.
  • Observed safety protocols set by company to avoid hazardous conditions.
  • Verified production workflow, quality parts and delivery met required timeframes.
  • Checked parts to verify attachment of correct identification.
  • Provided supervisor with daily status report on all job tasks and workers' duties.
  • Executed work orders for painting team as part of larger project schedule.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Documented and detailed calls and complaints using call center's CRM database.
  • Responded to customer calls and emails to answer questions about products and services.
  • Detailed payment options and explained price, receipt and billing details to customers.
  • Maintained and managed customer files and databases.

Asst Mgr

Tractor Supply Company
04.2010 - 11.2015
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Cross-trained existing employees to maximize team agility and performance.
  • Onboarded new employees with training and new hire documentation.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Created employee schedules to align coverage with forecasted demands.
  • Developed strategy to increase sales and drive profits.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.

Assistant Mgr

Walmart
Clewiston, Florida
10.2005 - 04.2010
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Education

High School Diploma -

Clewiston High School
Clewiston, Florida
06.1969

Skills

  • Equipment Inspection
  • Construction Operations
  • Standard Operating Procedures Understanding
  • Quality Control
  • Active Listening
  • Operational Safety
  • Maintenance Requirements
  • Daily Logs
  • Maintaining Clean Work Areas
  • Inventory Control
  • Time Management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Palm Beach Plating an Powder Coating

Patrick Hough
10.2015 - 09.2019

Asst Mgr

Tractor Supply Company
04.2010 - 11.2015

Assistant Mgr

Walmart
10.2005 - 04.2010

High School Diploma -

Clewiston High School

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Candi Mancil