Candi Williams
Federal Way,WA
Summary
Dedicated cashier with a strong work ethic, skilled in customer engagement and conflict resolution. Proven ability to enhance customer satisfaction through efficient service delivery and compassionate understanding.
Overview
8
8
years of professional experience
Work History
Cashier
FREDMEYER
Federal Way, WA
12.2021 - Current
- Facilitated accurate and timely processing of customer transactions to enhance service delivery.
- Led initiatives to ensure seamless transaction operations for Western Union, significantly contributing to customer satisfaction. Strategically streamlined money order processing and spearheaded efforts to improve sales of fishing and game licenses, resulting in heightened customer engagement. Managed and motivated teams to achieve successful lottery ticket sales through exceptional service delivery.
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Facilitated teamwork to uphold cleanliness and safety standards in checkout areas.
- Developed proficiency in multiple store areas, including customer service desk, self-checkout, and front-end registers, to support seamless operations.
- making customers shopping experience excellent everytime by providing fast friendly fresh uploifting and precise service ensuring customers return to shop due to great service as well as product and experience during their visits
Cashier
Safeway
Federal Way, WA
04.2018 - 12.2021
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Assisted customers with service tasks including bagging groceries, ringing up purchases, carrying out items, managing parcel duties, pushing carts, and supporting night crew with restocking duties.
- Fostered positive customer experiences through friendly interactions and a willingness to assist both customers and colleagues.
- Implemented best practices in collaboration with colleagues to deliver a consistently safe and pleasant shopping experience for all customers.
- Executed cross-training initiatives for customer service desk, cashier, and self-checkout operations.
Education
No Degree - Business Management
Tacoma Community College
Tacoma, WAGED -
Bates Technical College
Tacoma, WA2009
No Degree - Psychology
Pierce Community College
Lakewood, WASkills
- Customer engagement
- Customer support
- Strong work ethic
- Compassionate understanding
- analytical problem solving
- Conflict resolution training
- efficient fast learner
- uplifting and always happy to help customers and co workes with a positive attitude and smile
- compassionate and empathetic
Accomplishments
completed multiple trainings including customer service desk, cashiering and self checkout. Experienced with the new western union software lotto scratch money orders fish and game and orca
Timeline
Cashier
FREDMEYER
12.2021 - Current
Cashier
Safeway
04.2018 - 12.2021
No Degree - Business Management
Tacoma Community College
GED -
Bates Technical College
No Degree - Psychology
Pierce Community College