Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Candice Armstrong

Candice Armstrong

New Albany,IN

Summary

I am hard-working dependable responsible knowledgeable and experienced in a multitude of diverse areas of 9 to 5 jobs work well under pressure with open availability.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Dish, waitress

Babys
10.2020 - 01.2021
  • PROBLEM
  • SOLVING SKILLS WITH
  • UNSATISFACTORY
  • FROM CUSTOMERS
  • IM
  • A FAST LEARNER WITH
  • AN OPEN MIND AN
  • POSSITIVE ATTITUDE,
  • RELIABLE AN
  • RESPONSIBLE
  • I
  • BELIEVE IM A GREAT
  • FIT FOR THIS
  • POSITION! ID BE
  • THANKFUL FOR THE
  • OPPORTUNITY TO
  • SHOW THIS COMPANY
  • IAM A GREAT
  • CANDIDATE, buss, Babys
  • I greeted guest at door, ran food from kitchen, bussed, ran dish pit, prep on close.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Used cash registers and credit card machines to cash out customers.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Read blueprints and schematics to correctly place equipment.

Cashier, kitchen

Wendys
05.2013 - 06.2015
  • I greeted guest at counter, filled drinks , took orders, maintained lobby , ran head set for drive thur
  • Closed the store on night shift.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Checked and tested foods to verify quality and temperature.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.

Waitress

03.2012 - 04.2013
  • I greeted at hostess station, sat tables
  • Helps assemble kitchen window orders, prep side work, rolled silverware
  • Bussed tables.

Waitress

Applebees
03.2010 - 09.2011
  • I greeted guest, sat tables took drink orders, took table orders, returned in the 2 min rule an asked if the guest if they were happy with there meals ect
  • I also closed checks an bussed my own tables
  • Help with kitchen window to run orders for behind tables.

Education

High School Diploma - undefined

Highland High

Skills

  • Expert
  • Customer service
  • Hospitality
  • Restaurant Operation
  • Food Spoilage Prevention
  • To-Go Order Preparation
  • Operational Efficiency
  • Patron Support
  • Sales Promotion
  • Buffet Service
  • Server Support
  • Beverage Expertise
  • Confirming Transactions
  • Learning Strategies
  • Strong Client Relations
  • Accurate Cash Handling
  • Process Improvement
  • Food and Beverage Management
  • Social Perceptiveness
  • Menu Memorization
  • Greeting and Seating Guests
  • Cash Handling
  • Beverage Preparation
  • Mind Manager
  • Needs Assessment
  • Exterior Patrolling
  • Cleaning and Sanitizing
  • Table Coordination
  • Maintaining Clean Work Areas
  • Cash Register Operations
  • Special Events
  • Attending Multiple Customers
  • Cleanliness Standards
  • Bussing Tables
  • Safety Awareness
  • Customer Preferences
  • Food Sanitation
  • Cleanliness and Organization
  • High-Volume Environments
  • Wait Staff Support
  • Attentive Service
  • Dining Room Organization
  • Ice Restocking
  • Dining Customer Service
  • Safety and Sanitation Standards
  • Health Code Requirements
  • Food Running
  • Professional Relationships
  • Order Accuracy
  • Dish Preparation
  • High-Volume Dining
  • Hospitality Management
  • Stocking and Replenishing

Certification

  • First Aid/CPR Certified

Timeline

Dish, waitress

Babys
10.2020 - 01.2021

Cashier, kitchen

Wendys
05.2013 - 06.2015

Waitress

03.2012 - 04.2013

Waitress

Applebees
03.2010 - 09.2011

High School Diploma - undefined

Highland High

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Candice Armstrong