Candice Ballew

Work History

Recovery Advocate

Stay Free

Arab, Alabama

10.2021 - Current

Contributed to program development by staying informed on industry best practices and incorporating evidence-based approaches into treatment planning.
Increased family involvement in recovery process through education, counseling sessions, and support groups.
Assisted patients in developing relapse prevention plans, equipping them with tools needed to maintain long-term sobriety.
Participated in ongoing professional development opportunities to stay current with advances in addiction treatment methodologies.
Promote safe environments for patients by enforcing facility policies and addressing any potential risks or challenges.
Reduced relapse rates by conducting regular follow-up meetings and maintaining open communication with patients and their families.
Assisted in staff training initiatives to ensure consistent quality of care across organization.
Organized recreational activities for residents that promoted social interaction and overall wellbeing during recovery process.
Conducted thorough assessments of new patients, identifying underlying issues contributing to addiction and tailoring treatment plans accordingly.
Collaborated with multidisciplinary teams to develop comprehensive treatment plans, resulting in improved patient outcomes.
Provided crisis intervention when necessary, calmly de-escalating situations while prioritizing patient safety.
Educated patients on coping strategies and resources, empowering them to take control of their recovery journey.
Coordinated with external resources such as housing assistance programs, employment services, and medical providers to address all aspects of patient needs during recovery.
Developed strong rapport with patients, establishing trust and promoting open communication throughout treatment.
Ensured accurate documentation of patient progress, facilitating effective treatment adjustments and long-term success.
Established connections with local support networks and referral partners to broaden available resources for clients.
Streamlined case management processes by maintaining up-to-date records, improving efficiency within team.
Led group therapy sessions, fostering supportive community atmosphere for shared growth and healing.
Supported clients with compassionate, empathetic face-to-face counseling.

House Painter

Waddell Painting

Arab, AL

05.2020 - 10.2022

Removed fixtures such as pictures, doorknobs, lamps, and electric switch covers prior to painting.
Streamlined workflow by effectively organizing tools, equipment, and workspaces for optimal productivity.
Completed interior and exterior painting for variety of residential and commercial clients.
Applied primers or sealers to prepare new surfaces such as bare wood or metal, for finish coats.
Skillfully operated power tools such as pressure washers or spray guns for efficient exterior painting projects.
Expanded clientele base with professional customer service skills, leading to increased referrals and repeat business opportunities.
Enhanced client satisfaction with meticulous attention to detail and consistent color matching.
Delivered visually appealing results by expertly applying various types of paint finishes, including matte, satin, gloss, and semi-gloss coatings.
Performed minor repair tasks like patching holes or sanding rough areas before painting to ensure smooth and even final result.
Maintained clean job sites by promptly disposing of debris, unused materials, and cleaning tools after each task''s completion.
Monitored and adjusted painting techniques for optimal results.
Used sandpaper, scrapers, grinders, and steel wool to smooth surfaces.
Collaborated with team members for efficient project execution and seamless communication between all parties involved.
Assisted in training new team members on proper painting techniques, safety procedures, and customer service expectations for consistent high-quality results across all projects.
Used brushes, spray guns and paint rollers to paint surfaces.
Painted surfaces using brushes, spray guns, and paint rollers.
Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
Painted indoor areas such as hallways, bathrooms, and lobbies.
Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
Worked holidays and weekends depending on shifting needs of project.
Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.

Outreach Coordinator

Quality Hearing and Healthcare

Arab, Alabama

01.2020 - 04.2020

Developed network relationships with industry professionals to enhance community awareness and promote services.
Pursued quarterly growth targets through strong leadership, analysis, problem-solving, team building, and coaching.
Measured outcomes of outreach initiatives using established metrics, demonstrating tangible results to funders and stakeholders.
Enhanced public understanding of organizational goals with clear, engaging communication materials.
Enhanced online presence by creating and managing content across multiple social media platforms.
Facilitated cross-departmental meetings to ensure alignment on outreach objectives.
Implemented feedback mechanisms to gather insights from community members, informing future initiatives.
Fostered relationships with media outlets to secure coverage for key events and campaigns.
Increased community engagement by implementing strategic outreach initiatives.

Sales Supervisor

Warehouse Groceries

Arab, Alabama

08.2011 - 11.2015

Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
Developed strong relationships with key clients, resulting in repeat business and increased revenue.
Increased customer satisfaction by addressing and resolving client concerns efficiently.
Analyzed sales data to set quotas and assess potential areas of growth.
Boosted sales by implementing effective training programs for new and existing employees.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
Promoted exceptional customer service by engaging clients on sales floor.

Food Service Worker

Hardees Restaurant

Grant, AL

04.2010 - 08.2011

Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
Promoted positive work environment through effective communication with colleagues and supervisors.
Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
Enhanced customer satisfaction by maintaining clean and organized dining area.
Learned other teammates' work tasks to train as backup.
Set up and broke down food service lines quickly to maintain service flow.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Prepared and served various food and drink items to customer specifications in fast-paced environments.
Delivered exceptional service by promptly addressing customer concerns and special requests.
Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.

Summary

Overview

Work History

Recovery Advocate

House Painter

Outreach Coordinator

Sales Supervisor

Food Service Worker

Education

Some College (No Degree) - Human Services

GED -

High School Diploma -

Skills

Accomplishments

Timeline

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