Warehouse professional with proven ability to streamline logistics and enhance warehouse efficiency. Known for strong focus on team collaboration and achieving results, adapting to shifting priorities seamlessly. Reliable in managing inventory, ensuring accurate order fulfillment, and maintaining safe working environment. Also wanted to expanded more knowledge with data entry level jobs/Medical field. Recently finished my 1 year course for Medical Billing and Coding. Waiting to take my state boards.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Amazon Fulfillment Center
08.2020 - Current
Loaded, unloaded, and moved material to and from storage and production areas.
Consistently lifted materials weighing as much as [Number] pounds.
Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Reduced order processing times with streamlined picking, packing, and shipping procedures.
Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
PCA
Nurses Unlimited
04.2018 - 07.2020
Assisted patients with daily living activities, promoting independence and wellbeing.
Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
Improved patient comfort by providing compassionate and attentive care.
Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
Provided emotional support to patients and families during difficult times, fostering trust and rapport.
Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
Administered medications as prescribed, preventing adverse reactions or complications.
Coordinated transportation services for medical appointments or other necessary outings for patients who required assistance outside of the home setting.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Documented patient information accurately in electronic medical records, ensuring continuity of care among healthcare providers.
Machine Operator/Assembler
Anderson Brass Company
06.2016 - 02.2017
Operated machining equipment safely with team of operators.
Assisted quality control personnel with inspections of completed products, ensuring adherence to strict quality standards before shipping them out to customers.
Complied with company and OSHA safety rules and regulations.
Reduced machine downtime by performing regular inspections and identifying potential issues before they escalated.
Sustained high levels of accuracy in assembly tasks, resulting in fewer defects and returns from customers.
Maintained equipment performance by lubricating and cleaning components.
Completed complex assembly tasks with precision, ensuring high-quality products met customer specifications.
Utilized various hand tools for precise assembly work, consistently meeting tight tolerances specified for each product.
Streamlined workflow by organizing supplies and tools efficiently, enabling faster completion of tasks.
Ensured timely completion of orders by monitoring progress and adjusting schedules as necessary.
Cashier
Markette
02.2016 - 06.2016
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Answered questions about store policies and addressed customer concerns.
Sales Associate
Sears Hometown & Outlet Stores Inc.
01.2015 - 07.2015
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Solved customer challenges by offering relevant products and services.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
Certificate - Medical Billing And Coding
Midlands Technical College
West Columbia, SC
12-2024
Skills
Patient care
Communication skills
Client service
Cash register operation
Relationship building
Telephone answering
Stocking and replenishing
Assembly and production
Point of sale knowledge
Manufacturing
Merchandising understanding
Equipment operation
Multi-tasking strength
Cash Handling
Packaging and labeling
Picking and packing
Cleaning and organizing
Heavy lifting
Loading and unloading
Warehouse safety
Order picking
Clear communication
Problem-solving
Warehouse organization
Pallet jack handling
Shipping and receiving
Stacking and staging
Receiving and processing shipments
Order fulfillment
Accomplishments
Collaborated with team of [Number] in the development of [Project name].
Achieved [Result] by completing [Task] with accuracy and efficiency.
Documented and resolved [Issue] which led to [Results].
Supervised team of [Number] staff members.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Pallet Jack Certification – Various Providers.
Languages
English
Full Professional
Interests
Crafting and DIY Projects
Participating in cooking contests and challenges to showcase culinary skills and creativity