Deadline-oriented visionary with a background managing designs from concept to implementation. A driven Multimedia Designer known for developing exceptional work that is consistent with company branding and best practices.
Overview
22
22
years of professional experience
Work History
Multimedia Designer & Ph.D. Student (ABD)
Mississippi State University
08.2021 - Current
Specialize in multimedia design and create computer-based safety training for Mississippi's precision manufacturing and machining technology programs.
Applied multimedia design principles based on Mayer's theories, developing engaging and effective learning materials.
I have demonstrated advanced graphic design skills in creating educational materials, utilizing Adobe Illustrator and InDesign for layout and graphics and PowerPoint for impactful presentations for graduate school research seminars for the Department of Education.
Developed online training modules and interactive content for the university using Articulate Storyline and Rise, showcasing a robust working knowledge of these tools.
Applied user experience theories in the design of multimedia learning materials to optimize engagement and effectiveness, reflecting a deep understanding of design principles in educational settings.
Used Adobe Creative Suite products, including Premiere Pro, After Effects, and Photoshop, to produce visually compelling content for various research and educational projects.
Designed and executed multimedia learning materials, integrating various digital tools and software (e.g., Camtasia, Articulate 360, Adobe Creative Suite) to enhance instructional outcomes.
Developed comprehensive training programs incorporating multimedia elements like online modules, interactive software, and gamified learning experiences.
Employed multimedia design skills in research on Artificial Intelligence in Education, enhancing the presentation and dissemination of research findings.
Utilized advanced design software and tools, including Unreal Engine, to create impactful educational content and visuals.
Research on Artificial Intelligence in Education
Camtasia, Articulate 360, Storyline, PowerPoint, Adobe Creative Suite (Illustrator, InDesign, After Effects, Premiere Pro, Animate, Lightroom, Firefly), Unreal Engine, Prezi, Tinkercad, and Thinglink
Business Trainer and Multimedia Designer
ULTA Salon And Cosmetics
10.2016 - 10.2020
Coached employees and provided training using multimedia presentations and materials to enhance understanding and retention of various sales methods and complex issues.
Leveraged multimedia design skills to create compelling training materials and presentations, enhancing team members' learning experience and engagement.
Utilized multimedia tools to develop innovative sales strategies and marketing materials, contributing to a 40% increase in revenue and a 25% increase in customer count.
Using PowerPoint and Adobe Creative Suite tools, enhanced communication and training effectiveness by incorporating multimedia elements into presentations, reports, and training modules.
Developed and implemented multimedia-enhanced training sessions and materials, which were instrumental in achieving recognition within the top 10% of the company and earning a place in the President's Club.
Evaluated data on customer sales and profit and loss reports, assessed trends, and reported on findings to help senior management make effective operational decisions
Developed, implemented, and enhanced employee
targets and operational policies to promote productivity and strengthen team performance
Worked with auditors/LP staff to conduct investigations into suspected theft or fraud by internal personnel and retail guests
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
Oversaw, trained, and encouraged 45 employees, promoting a culture of efficiency and performance.
Continuously recruited salon and retail employees
College Instructor-Communication Technology
University Of South Alabama
09.2004 - 12.2019
Taught multimedia design, software programs, web design, communication theory, public speaking, organizational communication, and research methods
Designed instructor-led and blended courses
Utilized multimedia strategies and technology to convey information in fresh and interesting ways
Instructed classes of up to 35 students on history,
principles and successful strategies of web design
Designed digital media curricula within communication to increase student interest, resulting in a 30% increase in class enrollment.
Distributed course syllabi and responded to student
questions and concerns regarding standards, material, grading, and progression
Assistant Store Manager and Regional Trainer
The Fresh Market
05.2012 - 09.2016
Led 70-97 employees while being responsible for interviewing, selection, retention, supervision, development, and evaluation of employees
Responsible for driving sales, merchandising, gross margins, labor, and profits
Involved as a traveling turnaround manager for Southeastern United States
Met or surpassed business targets regularly through strategic employee engagement and forward-thinking planning
Coordinated and managed staff performance to maximize customer satisfaction, operational efficiency and business profits
Interviewed, hired, and trained staff associates and equipped them to comply with company policies and procedures
Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
Co-Store Director
Bruno's Supermarket
08.2007 - 05.2012
Managed a team of 97 employees; budgeting and store operations; fostered vendor relationships; improved customer service
Oversaw staffing and training, safety compliance, inventory control, and financial functions
Applied performance data to evaluate and improve operations, target current business conditions, and forecast needs
Conducted ongoing supplier evaluations to assess quality, timeliness, and compliance of deliveries, maintaining tight cost controls and maximizing business operational efficiency
Assisted team members with delivering friendly, knowledgeable service to every customer by applying proactive monitoring and corrective action strategies.
Executive Team Leader
Target
09.2006 - 08.2007
Built relationships with team members to encourage a willingness to address concerns and issues
Trained, hired, and scouted talent for the company;
managed performance and executed corrective action; executed logistics process; recruitment
Mentored employees to help improve skills and enable
team members to become peak performers on the job
Bank Teller
Regions Bank
05.2002 - 01.2005
Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills
Reconciled cash drawer and resolved discrepancies
Counted and packaged currency and coins
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services
Sold and cross-sold bank products to new and existing customers
Trained new tellers on Sellstation banking program
Education
Ph.D. - Instructional Systems and Workforce Development
Mississippi State University
Starkville, MS
01.2025
Master of Arts - Public and Corporate Communication
University of South Alabama
Mobile, AL
07.2008
Bachelor of Arts - Organizational Communication, Psychology
University of South Alabama
Mobile, AL
05.2004
Skills
Multimedia Presentations
Idea Brainstorming
Video & Audio Editing
Illustration
Interactive Design
AI, AR, and VR Design
Storytelling
Performance Monitoring and Evaluation
Project Management
LMS Development and Maintenance
Unreal Engine, Prezi, Tinkercad, and Thinglink
Proficient in Camtasia, Adobe (Photoshop, Illustrator, InDesign, Premier Pro, Captivate, Audition, After Effects, Animate, Lightroom, Firefly), PowerPoint, and Articulate 360 (Storyline and Rise)
Timeline
Multimedia Designer & Ph.D. Student (ABD)
Mississippi State University
08.2021 - Current
Business Trainer and Multimedia Designer
ULTA Salon And Cosmetics
10.2016 - 10.2020
Assistant Store Manager and Regional Trainer
The Fresh Market
05.2012 - 09.2016
Co-Store Director
Bruno's Supermarket
08.2007 - 05.2012
Executive Team Leader
Target
09.2006 - 08.2007
College Instructor-Communication Technology
University Of South Alabama
09.2004 - 12.2019
Bank Teller
Regions Bank
05.2002 - 01.2005
Ph.D. - Instructional Systems and Workforce Development
Mississippi State University
Master of Arts - Public and Corporate Communication
University of South Alabama
Bachelor of Arts - Organizational Communication, Psychology
University of South Alabama
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