Personable customer service professional offering over 15 years of experience. Focused on surpassing expectations and driving success.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Care Provider
Southern Charm Formally Senior Allegiance
05.2023 - Current
Provide assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Help with home management tasks, meal preparations, and routine cleaning.
Assist clients with daily living needs to maintain self-esteem and general wellness.
Entertain and converse with patients to keep them mentally alert.
Organize and administer medication and provide reminders according to schedule.
Provide safe mobility support and transport to help patients move around personal and public spaces.
Hairstylist
Self Employed
05.2007 - Current
Offer highly skilled and diverse salon services to several daily customers, including cuts, color services and extensions.
Educate clients about products and self-maintenance for healthy hair based on needs and preferences.
Assess customer hair texture, treatment history and desired outcome to identify appropriate services.
Evaluate client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
Determine appropriate hair treatments based on conditions and textures.
Support reception efficiency by taking phone calls, inputting appointments and collecting payments.
Perform in-home services for elderly clients unable to travel to salon.
Home Healthcare Aide
Sibling Health Care
06.2017 - 04.2020
Interact kindly with patient and family and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Assist patient with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
Promote development of healthy lifestyle to meet health and wellness objectives.
Education
Phlebotomy
Elite Art of Phlebotomy Training
Houston, TX
10.2021
Associate of Science - Cosmetology
Houston Community College
Houston, TX
05.2001
High School Diploma -
Parkview Baptist High School
Houston, TX
06.1999
Skills
Medication administration
Venipuncture and Capillary Blood Collection
Specimen Preparation
State regulations knowledge
First aid and safety
Empathic Customer service
Medical Records Management, Data Entry and Coding
Patient Transport
Patient and Compassionate
Mental Health Support
Patient Care Recordkeeping
Client Relationship and Rapport
Emotional Support and Companionship
Certification
Certified Phlebotomy Technician, National Healthcare Association
Basic Life Support Certified - CPR and AED, American Heart Association
Timeline
Care Provider
Southern Charm Formally Senior Allegiance
05.2023 - Current
Home Healthcare Aide
Sibling Health Care
06.2017 - 04.2020
Hairstylist
Self Employed
05.2007 - Current
Phlebotomy
Elite Art of Phlebotomy Training
Associate of Science - Cosmetology
Houston Community College
High School Diploma -
Parkview Baptist High School
Certified Phlebotomy Technician, National Healthcare Association
Basic Life Support Certified - CPR and AED, American Heart Association
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