Candice Bloodworth
Manchester,New Hampshire
Summary
Extensive and diverse experience in customer services, management, client relations, remittance, and banking. Expertise in reconciling, resolving, and maintaining accounts/records. Word processing, computer systems support, scheduling, billing functions, marketing, and public relations. Dependable, detailed oriented and a team player with integrity and exceptional sociable skills. with the ability to use creative, innovative ways to generate effective solutions to complex issues.
Overview
24
24
years of professional experience
Work History
Site billing coordinator/chart recovery specialist
Anesthesia Financial Solutions
11.2017 - Current
- Critical Care charges
- Communication/Billing Liaison
- Performs general receptionist duties such as answering telephone and greeting individuals who enter the office (onsite/facility site coordinator specialist)
- Display excellent organizational and communication skills with the ability of accuracy and timeliness regarding correspondences, schedules, meetings, billing, etc.
- Utilize designated discharge log on units to verify receipt of all charts
- Perform daily scrubbing of all charts to include: Sorting Documents Medical Records Review and Identify Missing Records “Stragglers” Creating Batch Cover Sheets for “BCS Reconciliation Binder” Ascertain that all required sections elements are present within the medical record in regard to chart completeness, as well as compliant (diagnosis, progress notes, procedures, provider signature, etc.) Provide Documents to Billing Company
- Conduct follow-up communication with appropriate unit staff to identify charts not received, documents action and contact person
- Conduct daily tracking and search of missing charts noted on the missing chart list
- Communicate effectively with medical staff for inquires on location of records and/or missing charts
- Adhere to the defined schedule and expectations as determined by AFS Management
- Communicate any chart discrepancies or irregularities to management
- Track and Post daily patient census
- Establish and maintains patient Log
- Perform as Liaison between AFS and utilization departments for appropriate provider follow-up
- Conduct Data integrity of Connect charges (Case Reporting Type) assessments
- Perform resolution of Insurance issues (self-pay, authorizations)
- Performs other duties as assigned
- Obtained and relayed account information.
Supervisor
Rite Aide Pharmacy
09.2024 - 08.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
Remittance Processing Specialist
Athena Health
02.2010 - 06.2016
- Processed adjustments
- Credit card redaction, Accounts payable and receivable
- Provided training to new staff members on remittance processing procedures.
- Coordinated communication between department personnel and external vendors.
- Performed general office duties, such as filing, answering telephones, and handling routine correspondence.
- Received, prepared and recorded checks
- Ensured timely resolution of any customer payment disputes or analyzed discrepancies encountered.
- Worked functionally with other departments and vendors
- Developed updates to policies and procedures.
- Processed terminated clients, exceptions, scan documents and sorted mail
- HIPPA awareness
Senior Personal Banker
Bank of America
03.2004 - 02.2010
- Responsible for offering and selling financial products and services ( i.e Credit cards, CDs, IRA's, and loans) to both consumers and business customers
- Deeded the small business champion, responsible for ensuring the banking center meet its small business goals
- Completed day to day clerical functions including, copying, faxing distributing correspondence and searched and retrieved requested documents.
- Maintained daily, weekly, and monthly reports detailing productivity, service levels and associate reviews.
- Deemed spirit champion leader, motivated and encouraged associates, facilitated training and welcoming of new associates
- Entrusted with the supervisory authority to cash and sign checks up to 1,000,000,000 In compliance with policies, procedures.
- Managed staff in absence of Manager
- Trained new employees on banking processes and procedures.
- Processed wire transfers requests
- Assisted customers with loan applications, credit card applications, mortgage applications.
- Coached team members on sales techniques to increase client base
- Developed and implemented customer service strategies to improve customer satisfaction ratings.
- Maintained confidentiality of sensitive information while adhering to compliance standards.
Head teller
Sovereign/Santander Bank
05.2001 - 03.2004
- Processed transactions deposits, withdrawals, and credit payments Handled safe deposits, bank vault, and ATMs Supervised teller line, performed monthly and quarterly audits
- Provided guidance and support to team members in order to ensure smooth operation of the teller line.
- Successfully trained and supervised teller staff on proper procedures for handling deposits, withdrawals, other banking activities.
- Maintained accurate records of all cash transactions, balancing daily totals with bank statements.
Skills
- Medical billing/ terminology
- Charge/Data entry
- Accounts payable / receivab
- Process improvement
- Decision making
- Interpersonal skills
- Attention to detail
- Creative thinking
- Adaptability
- Organizational skills
- Customer service
- Cross-functional and team collaboration
- Multitasking
- Adaptability and Flexibility
- Effective Communication
- Self Motivation
- Recordkeeping
- Billing software
- Claims processing
- HIPAA compliance
- Customer engagement
- Patient account management
- Record preparation
Accomplishments
- Apart of the National Society of Collegiate Scholars.
- In job Accomplishments:
Timeline
Supervisor
Rite Aide Pharmacy
09.2024 - 08.2025
Site billing coordinator/chart recovery specialist
Anesthesia Financial Solutions
11.2017 - Current
Remittance Processing Specialist
Athena Health
02.2010 - 06.2016
Senior Personal Banker
Bank of America
03.2004 - 02.2010
Head teller
Sovereign/Santander Bank
05.2001 - 03.2004
Similar Profiles
Ryan SextonRyan Sexton
Chief Certified Registered Nurse Anesthetist at Ambulatory Anesthesia SolutionsChief Certified Registered Nurse Anesthetist at Ambulatory Anesthesia Solutions
Christian J. Lopez, DNP, CRNAChristian J. Lopez, DNP, CRNA
Certified Registered Nurse Anesthetist at Anesthesia Solutions: Baltimore Ambulatory Center for EndoscopyCertified Registered Nurse Anesthetist at Anesthesia Solutions: Baltimore Ambulatory Center for Endoscopy
Benjamin RanieriBenjamin Ranieri
Office Assistant at Ambulatory Anesthesia Solutions (AAS)Office Assistant at Ambulatory Anesthesia Solutions (AAS)
Cynthia LynchCynthia Lynch
RTI Interventionist and Curriculum Manager at St. Francis of Assisi SchoolRTI Interventionist and Curriculum Manager at St. Francis of Assisi School
Kamala GurungKamala Gurung
DSP / Respite Care Provider at LifeconnectionsDSP / Respite Care Provider at Lifeconnections