Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Candice Brown

Daphne

Summary

Responsible Revenue Officer with familiarity with tax laws, regulations, procedures and precedents. Wide knowledge of federal and state laws with respect to collection and assessment. Outstanding investigative skills analyzes financial records in order to verify information.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Licensing Revenue Officer 1

Baldwin County Commission
11.2014 - 03.2020
  • Increased revenue by implementing effective tax collection strategies and monitoring taxpayer compliance.
  • Supported management with ad hoc reporting needs, enabling informed decision-making regarding revenue collection efforts.
  • Promoted transparency through clear reporting of findings during audits, enhancing understanding between taxpayers and the agency.
  • Developed strong working relationships with taxpayers, fostering trust and encouraging voluntary compliance.
  • Provided guidance and service on various financial problems in order to assist taxpayers' in resolving tax issues.
  • Contributed to a positive work environment through proactive collaboration and effective communication with colleagues.
  • Maintained detailed case documentation, ensuring accurate recordkeeping and streamlined communication among team members.
  • Streamlined audit processes for improved efficiency and timely resolution of cases.
  • Answered phones to assist the public with questions and concern's for tag, title, registration, and taxes.

Accountant

Chris Myers Automall
04.2008 - 06.2014
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Gathered financial information, prepared documents, and closed books.
  • Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
  • Used advanced software to prepare documents, reports, and presentations.
  • Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
  • Streamlined month-end closing processes, resulting in reduced time spent on financial reporting tasks.
  • Collaborated with external auditors during the annual audit process to provide necessary documentation and address any concerns or findings promptly.
  • Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
  • Reduced expenses by negotiating with vendors for better pricing and terms on services and supplies.

Education

High School Diploma -

Robertsdale High School
Robertsdale, AL
05.2006

Skills

  • Debt management
  • Researching abilities
  • Interpersonal communication skills
  • Account Monitoring
  • Cash Flow Management
  • Professional telephone demeanor
  • Account Balancing
  • Budget Planning
  • Information tracking
  • Number-savvy
  • Investigative techniques knowledge
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Organizational Skills

Certification

Certified customer service phone training through Assurant.

Compliance Officer.


Timeline

Licensing Revenue Officer 1

Baldwin County Commission
11.2014 - 03.2020

Accountant

Chris Myers Automall
04.2008 - 06.2014

High School Diploma -

Robertsdale High School

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Candice Brown