Summary
Overview
Work History
Education
Skills
Associations/ Clubs
Accomplishments
Timeline
Generic

Candice Bulgin

Ukiah,CA

Summary

Detail-oriented and adaptable Operations Leadership Resident with experience in administrative operations, project coordination, and cross-functional collaboration across academic and healthcare environments. Skilled in supporting strategic initiatives, managing data and documentation, and contributing to operational improvements. Proven ability to support leadership teams, train, and guide peers, and streamline workflows. Proficient in Microsoft 365 applications, including Word, Excel, Outlook, and Teams. Actively building a foundation for a future leadership career in healthcare administration.

Overview

6
6
years of professional experience

Work History

Operations Leadership Resident

Adventist Health Ukiah Valley
Ukiah, California
08.2024 - Current
  • Led the launch of a new Occupational Medicine Clinic, overseeing logistics, building readiness, equipment purchasing, EHR development, contract coordination, and provider onboarding to ensure a smooth opening by late August.
  • Served as Acting Practice Lead, managing daily operations, and maintaining continuity of care and service delivery.
  • Gained hands-on experience with Systoc, the electronic health record system for Occupational Medicine, actively participating in system training and process development.
  • Collaborated with various clinic departments to support TJC and survey readiness projects, ensuring compliance and operational preparedness.
  • Led and facilitated meetings related to clinic openings, project milestones, and departmental coordination.
  • Partnered with leaders and stakeholders on capital purchasing decisions and operational workflows.
  • Rotated through HR, inpatient, and outpatient areas to gain comprehensive operational insight and contribute across settings.
  • Supported compliance initiatives, such as I-9 audits and organizational readiness projects.

Financial Aid, Student Lead

Oakwood Unviersity
Huntsville, AL
08.2022 - 05.2024
  • Trained new student employees on financial aid policies and procedures, ensuring accurate information was delivered to students and parents, and promoting smooth daily office operations.
  • Managed the processing and tracking of Alabama Student Grant applications, maintaining timely and accurate documentation.
  • Provided administrative support to financial aid counselors, contributing to efficient case handling and student service.
  • Executed tasks such as digital filing, data entry, and processing of student scholarship applications, supporting overall office organization and workflow.
  • Led student projects to enhance collaboration and teamwork among peers.
  • Organized workshops to develop leadership skills in fellow students.

Finance Internship

Adventist Health White Memorial
Los Angeles, CA
06.2023 - 08.2023
  • Supported the setup of a primary care clinic, preparing the physical space to serve the surrounding community effectively.
  • Facilitated the relocation of a billing associate and identified space for Health Information Management, optimizing departmental workflows.
  • Eliminated outdated records and materials, resulting in an estimated annual savings of $2,000 for the finance department.
  • Assisted with administrative tasks and cross-functional projects in support of finance operations.
  • Conducted invoice reviews related to ambulance services, contributing to financial accuracy and compliance.
  • Collaborated with the CFO to manage and reassign employee parking arrangements, improving logistical coordination.
  • Updated labor standards in the 4-Hour Shift Tool to reflect accurate staffing metrics.
  • Partnered with the Finance Director on capital review processes, supporting strategic resource allocation.

Financial Aid Student Assistant

Oakwood University
Huntsville, AL
07.2021 - 04.2022
  • Assisted students and parents with completing electronic financial aid documents, including FAFSA, ensuring accuracy and timely submission.
  • Guided students through the financial aid process, helping with required forms, and updating account records as needed.
  • Maintained an organized and well-stocked office supply inventory; placed orders proactively to avoid shortages.
  • Handled incoming communications (calls, emails, letters), ensuring prompt response, and appropriate routing to Financial Aid Counselors or Executive Directors.
  • Acted as a liaison between students and financial aid advisors, facilitating clear and timely communication.

Financial Aid Student Assistant

La Sierra University
Riverside, CA
09.2020 - 03.2021
  • Delivered front-line customer service by answering phones, responding to emails, and facilitating communication on behalf of Financial Counselors.
  • Handled inquiries regarding account balances, grants, and scholarships; directed students to appropriate personnel for specialized assistance.
  • Managed front desk operations, including greeting visitors and ensuring students were directed to the appropriate counselors.
  • Scheduled and maintained daily appointments for Financial Counselors, ensuring efficient calendar management and minimal wait times.
  • Assisted with special projects and administrative tasks as assigned by the supervisor, contributing to smooth office operations.

Filing Clerk

La Sierra University
08.2019 - 07.2020
  • Organized and maintained filing systems for student records and administrative documents, ensuring accuracy and confidentiality.
  • Managed new file creation and retrieval, supporting efficient document access and record-keeping.
  • Processed incoming paperwork, and ensured correct categorization and placement within the filing system.
  • Assisted staff with file retrieval and document requests, maintaining a quick turnaround and high service quality.
  • Collaborated with the financial aid team to support project execution, developing practical solutions to meet time-sensitive deadlines.
  • Provided administrative support to the supervisor on various assignments, contributing to the smooth operation of departmental tasks.

Education

B.A.A., Bachelor of Business Administration - Healthcare Administration

Oakwood University
Huntsville, AL
05.2024

High School Diploma -

Willowdene Group, Catherine Parish
Spanish Town, St. Catherine, Jamaica
07.2017

Skills

  • Leadership
  • Proficient in Microsoft 365 apps including Word, Excel, Outlook, PowerPoint, and Teams
  • File/records maintenance
  • Front Office Support
  • Team Collaboration
  • Customer Service
  • Project Planning
  • Critical Thinker
  • Project management
  • Data analysis
  • Process improvement
  • Event Planning

Associations/ Clubs

La Sierra University, Student Association of La Sierra University (SALSU) Secretary 05/2020 – 03/2021

  • Maintained accurate minutes and attendance of all Executive Council, Senate, and Constitution and Bylaws Board meetings
  • Ensured that adequate (included paper products, writing utensils, and other necessary resources) and materials were available for use by the Student Association officers and Student Association Sponsor(s)
  • Served as administrative assistant to the President and the Executive team members
  • Entrusted by the Executive Council to complete all administrative responsibilities

International Student Mentor La Sierra University 09/2019-09/2020

  • Facilitated international student's transition and experience at La Sierra University according to their needs, cultural backgrounds, and beliefs.
  • Served as a family group leader, planned group activities and social outings.
  • Participated and provided guidance to students during orientations and throughout their freshman year, and provided feedback to the International Mentor Coordinator

Oakwood University, Healthcare Administration Club, Secretary 08/2022- Present

  • Maintains accurate records (minutes) of Student Council meeting.
  • Maintain committee reports on file.
  • Maintains official membership roll.
  • Assists the president during meetings with taking notes.
  • Explains the pending issues when called upon and process general correspondence – including the agenda for meetings (printing) and send notices of meetings.
  • Responsible for the collection of filing of bylaws and rules, list of committees and their members, record of membership, and distribution of each meeting agenda.

American College of Healthcare Executives- Student Associate 09/2022- Present

  • Attend seminars, workshops, and events in the region.
  • Collaborate with Alabama Healthcare Executive forum where they provide professional development and networking opportunities resulting in the improvement of healthcare delivery in Alabama.

Accomplishments

  • Achieved Microsoft Word certification 2022.
  • Honor Roll Spring 2021-2022 school year.
  • Dean's List Spring 2022-2023 school year.
  • Coordinated "Walk n' talk" event to promote healthy lifestyle 2023.
  • Head girl for High school - 2016-2017.
  • Sub Prefect- Acting as Prefect in the absence of grade Prefects 2015.
  • President of graduating class 2017 Awarded for demonstrating leadership qualities in 2017 at Willowdene Group of Schools.

Timeline

Operations Leadership Resident

Adventist Health Ukiah Valley
08.2024 - Current

Finance Internship

Adventist Health White Memorial
06.2023 - 08.2023

Financial Aid, Student Lead

Oakwood Unviersity
08.2022 - 05.2024

Financial Aid Student Assistant

Oakwood University
07.2021 - 04.2022

Financial Aid Student Assistant

La Sierra University
09.2020 - 03.2021

Filing Clerk

La Sierra University
08.2019 - 07.2020

B.A.A., Bachelor of Business Administration - Healthcare Administration

Oakwood University

High School Diploma -

Willowdene Group, Catherine Parish