Candice Butler
Lewisville,Texas
Summary
Highly motivated individual with expertise in data analysis and project management. Efficient at troubleshooting and resolving complex issues. A patient and empathic individual with a strong ability to communicate effectively and build relationships. Focus on accuracy, ensuring seamless and satisfying customer experience. Demonstrates passion for helping people and dedication to providing top-tier customer service for all stakeholders.
Overview
31
31
years of professional experience
Work History
Customer Order Specialist
The Home Depot
03.2023 - Current
- Process customer orders accurately and promptly
- Adhere to strict guidelines regarding confidentiality when dealing with sensitive customer information
- Manage large volumes of incoming emails
- Resolve customer complaints in a timely manner
- Investigate discrepancies with customer
- Generate reports
Department Supervisor
The Home Depot
05.1994 - 03.2023
- Coordinated daily activities to ensure deadlines are met
- Adhered to strict guidelines regarding confidential and sensitive information
- Handled escalated customer issues to ensure repeat business
- Managed all aspects of department operations, including scheduling, budgeting, staffing and resource allocation
- Resolved conflicts and disciplinary issues within the departments
- Promoted safety
Education
Business Management
Jarvis Christian College
Hawkins, TexasSkills
- Customer Service Skills
- Adaptability
- Regulatory compliance
- Forecasting and planning
- Conflict resolution
- Organizational skills
- Empathy and patience
- Reliability
- Motivational leadership
- Multitasking
- Problem resolution
- Verbal and written communication
Cover Letter
Dear [Employer's Name],, I am writing to express my interest in the [Job Title] position at [Company Name]. With my background in [Your Field or Industry], combined with my passion for [relevant passion or interest], I am excited about the opportunity to contribute to your team., In my role at Home Depot, I successfully ensure excellent customer service is extended to our external and internal shareholders. With my problem-solving, time management and multitasking skills, I believe will be highly beneficial in the [Job Title] role at [Company Name]. I am particularly drawn to [Company Name] because of [specific reason related to the company, such as its mission, values, or projects]., I am confident that my managerial skills and my ability to work collaboratively, make me a strong candidate for this position. I am eager to bring my expertise in customer service to [Company Name] and help drive retention to your external and internal customer., Thank you for considering my application. I look forward to the possibility of discussing how my background, skills, and enthusiasms align with the needs of your team. Please feel free to contact me at (214) 290-6723 or via email at cabutler214@gmail.com to schedule an interview., Warm regards,, [Your Name]
Timeline
Customer Order Specialist
The Home Depot
03.2023 - Current
Department Supervisor
The Home Depot
05.1994 - 03.2023
Business Management
Jarvis Christian College
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