Candice Carpenter
Grayson,KY
Summary
Compassionate caregiver proficient in patient care techniques and effective communication. Experienced in customer service and dietary management, ensuring patient satisfaction and well-being. Strong organizational skills and a track record of reliability in high-pressure environments.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Personal In-Home Caregiver
Home
Grayson, KY
06.2020 - Current
- Collaborated with healthcare professionals to develop and implement care plans addressing client health issues.
- Monitored vital signs to ensure client health stability and report changes.
- Administered prescribed oral medications following physician's written instructions.
- Provided comprehensive patient care, including changing bed linens, washing laundry, cleaning, and cooking, to enhance client comfort and hygiene.
Food Service Clerk/Dietary
King’s Daughter Hospital
Ashland, KY
12.2018 - 06.2020
- Delivered and retrieved patient meal trays across all floors, ensuring timely service and patient satisfaction
- Charted all paperwork from each floor on how much the patients consumed and keyed the information into the patient’s medical chart for the doctors to review
- Organized next day's menus, facilitating patient choice for breakfast options
- Prepared meals on wheels snacks for assisted living patients, enhancing their dining experience
- Delivered snacks to the mental ward at night
Student Computer Lab Assistant
Ashland Community and Technical College
Ashland, KY
06.2016 - 03.2018
- Assisted students with programs and computer work to enhance their learning experience
- Managed phone inquiries, sorted mail, and distributed documents to facilitate communication within the college
- Refilled copier paper supply to maintain operational efficiency
Cashier/Customer Service
Jo-Ann Fabric and Craft Stores
Ashland, KY
04.2014 - 04.2016
- Itemized and totaled customer merchandise selection at checkout counter and received payment by cash/card and coupons to finalized orders
- Answered customer questions about merchandise and provided tailored advice on selections to enhance shopping experience
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise to maintain inventory organization
- Measured and cut fabric according to customer specifications, receiving positive feedback from supervisor for accuracy and service
Pharmacy Technician
CVS Pharmacy
Flatwoods, KY
03.2011 - 11.2015
- Processed written prescriptions and refill requests, ensuring accuracy for pharmacist verification
- Guided customers by answering questions and locating items, referring them to pharmacist for detailed medication information
- Managed incoming calls and addressed customer inquiries, providing tailored assistance based on individual needs
- Stocked Cardinal order from warehouse to appropriate shelves and followed all company procedures and regulations
Education
Training program in Medical Information Technology Billing and Coding -
Ashland Community and Technical College
Ashland, KY12.2018
Training program in Pharmacy Technician -
Saint Catharine College
Bardstown, KY11.2008
Training program in Phlebotomy -
Ashland Community and Technical College
Ashland, KY08.2005
High School Diploma in Academic Diploma -
East Carter County High School
Grayson, KY08.1990
Skills
- Patient care
- Personal care assistance
- Home health assessments
- Medication management
- Patient documentation
- Medical terminology
- Medical office experience
- Documentation management
- Microsoft Office
- Phone communication skills
- Active listening
- Customer service expertise
Certification
- Phlebotomy License, International Academy of Phlebotomy Sciences, Inc., Columbus, OH
- Certified Medical Administrative Assistant, 11/01/17, Does Not Expire
- Electronic Health Records, 04/01/19, 04/30/26, I received this certificate of completion while I was taking the Medical Information Technology classes at ACTC. This was a certificate showing that I passed my training course in Medical Health Records
- Registered Pharmacy Technician, Kentucky Board of Pharmacy, 02/01/11, 12/31/26
Timeline
Personal In-Home Caregiver
Home
06.2020 - Current
Food Service Clerk/Dietary
King’s Daughter Hospital
12.2018 - 06.2020
Student Computer Lab Assistant
Ashland Community and Technical College
06.2016 - 03.2018
Cashier/Customer Service
Jo-Ann Fabric and Craft Stores
04.2014 - 04.2016
Pharmacy Technician
CVS Pharmacy
03.2011 - 11.2015
Training program in Medical Information Technology Billing and Coding -
Ashland Community and Technical College
Training program in Pharmacy Technician -
Saint Catharine College
Training program in Phlebotomy -
Ashland Community and Technical College
High School Diploma in Academic Diploma -
East Carter County High School