Candice Clark
Brandywine,MD
Summary
Dynamic Records Management Specialist with extensive experience at BOWHEAD, adept at implementing compliance-driven records policies and enhancing document retention strategies. Proven expertise in electronic records management systems and exceptional organizational skills, leading to improved efficiency and accuracy in records handling. Committed to information governance and risk management initiatives.
Overview
27
27
years of professional experience
Work History
Sr. Records Analyst
BOWHEAD
King George
10.2025 - Current
- Develop and implement records management policies and procedures
- Ensure compliance with legal, regulatory, and organizational requirements
- Oversee the storage, cataloging, and retrieval of records
- Collaborate with IT staff to manage digital records systems
- Conduct regular audits of records management processes
- Train staff on records management practices and procedures
- Manage the lifecycle of records, from creation to disposal
- Coordinate with various departments to ensure records are maintained accurately
- Establish and maintain a records retention schedule
- Handle sensitive or confidential records with utmost discretion
- Develop strategies for disaster recovery and risk management related to records
- Provide support for information governance initiatives
- Maintain metadata for records to facilitate easy retrieval
- Ensure the security and integrity of records
- Supervise records management staff or team members
Assistant Chief Information Officer
CACI-Inc
Alexandria
10.2020 - 10.2025
- Review current records management programs
- Responsible for making recommendations to the government records custodian on file plan for the agency records
- Retirement of temporary and permanent records and the creation of new folders to facilitate document management for the new fiscal and calendar years that optimize business efficiency
- Ensure compliance with federal regulations and DOD standards
- Executing maintenance, continual review, and improvements of the program to accommodate the changing needs of the organization
- Maintain filing systems for electronic and hard copy documents for organized recordkeeping
- Reviewed and updated record retention and essential records schedules to ensure conformance with WHS laws
- Creating and updating records with new files or information
- Maintain electronic databases and physical files
- Adhering to confidentiality dictations to safeguard information
- Maintain high accuracy between physical and digital records through daily cycle counts and monthly inventory audits
- Verify documents and associated records to catch and resolve discrepancies
- Manage Secret and Controlled unclassified records material
- Function as team leader for records management projects
- Ensure project deadlines for records projects
- Determine appropriate locations for documents on Share Drive
Senior Records Analyst
Electrosoft-Inc
Reston
10.2018 - 10.2020
- Reclassified and moved records within established timelines
- Reviewed current records management programs
- Made recommendations to the government records officer
- Created File plan and inventory for the agency’s records
- Retirement of temporary and permanent records and the creation of new folders
- Facilitate document management for the new fiscal and calendar years that optimize business efficiency
- Determined appropriate locations for documents on Share Drive
- Worked in coordination with others for the day-to-day office operations
- Organized and prioritization of tasks and responding to written and verbal communications
- Applied approved NARA records schedules to EBSO records
- Reviews and updates record retention and essential records schedules to ensure conformance with legal requirements
- Maintained accurate indices and databases to control inventory
- Created and maintain SOP for filing and maintaining EBSO records
- Administered all records management program components
- Created and maintain a destruction log of outdated records
- Managed inventory of all archived records
- Reorganized Share and Network drives
- Ensured and adherence to all record protection audits
- Ensured all records tasks are compliance with NARA
RECORDS INFORMATION MANAGEMENT ANALYST DEPARTMENT
RCM
Germantown
04.2016 - 09.2018
- Executed deadlines by providing consistent and substantive updates to management on records schedules
- Executed policy and procedures for records program
- Provided guidance on PII, archiving, records dispositions, records scheduling, and NARA compliance rules and regulations
- Ensured that all agency staff followed all records management processes and procedures for improvements and developed presentations
- Executed training and other educational materials for records management
- Ensured that the execution and compliance of all record policies, procedures were processed by visiting and examining each program office record keeping practices
- Responsible for the file closing processes for records to be shipped offsite
- Provided guidelines for maintaining and using records in the agency program offices
DOCUMENT CONTROL ANALYST
EXELON
WASHINGTON
01.2015 - 03.2016
- Controlled and analysis process, performing multiple administrative duties for two Intel Project Managers
- Maintained files in Fusion a document control system, created document revision, distribution, obsolescence, and retention activities, and assisted in preparing management reports regarding quality activities
- Maintained reviewed, and managed logbooks of all departments to ensure that all forms were current and comply with regulations and procedures
- Provided audits of site-controlled documents to ensure that documentation was processed in data base accurately
- Provided assistance to project team in closing out Engineering Project
- Maintained the day-to-day daily task of Document Control by updating construction drawings and specification
- Maintained and established a document control plan that included processes, procedures, and workflows
INFORMATION MANAGEMENT SPECIALIST
CB HARRIS
WASHINGTON
08.2010 - 12.2014
- Developed and followed procedures to inventory legal files for Attorney’s and administrative files for a number of staff members
- Coordinating and organizing material for destruction under the guidelines of the Government records retention policy monitoring the Government retention schedules for both physical and electronic files
- Reviews and updates record retention and essential records schedules to ensure conformance with National Archives
- Created file plans to maintain consistent file organization and file retrieval
- Prepared reports, developing database and tracking tools, and administering projects for the Records and Information Management Officer and the Records and Information Management Specialist on a variety of subjects
- Created folder labels and affixing labels on files
- Organized documents and placed paper in the appropriate files in an organized fashion
- Worked with attorneys, paralegals and secretaries to make sure they had the proper tools to create their files
- Worked with a records management computer application to manage files and file locations
Records Management Document Specialist
Advanced Technologies, Inc.
07.2009 - 07.2010
- Recommend changes in records management procedures as warranted
- Coordinate shipping, delivery and storage issues with vendors and clients
- Collect, process and archive documents according to company procedures
- Updated the office filing system
- Determined appropriate locations for documents on Share Drive
- Classified, indexed, stored, and arranged all records in the agency that contained paper, microfilm and other media
- Coordinated with all the concerned departments involved with report or record management/analysis and satisfying legal requirements regarding record keeping
- Maintained/retrieved files from Records Center for client use as requested
- Delivered files to clients within established time frames
- Ensured returned files are properly logged and placed back in their proper location
- Prepared files to be sent for storage
- Arranged for files to be retrieved from storage
Records Management Supervisor
FED Consultants Inc
WASHINGTON
11.2006 - 06.2009
- Trained/ Supervised 20 Records Liaisons to assist in the cleanup of a significant amount of backlog of client files and documents
- Assisted and conducted the agency’s very first records management assessment with Liaisons
- Created the Agency Assessment Questionnaire and interviewed over 377 agency employees
- Assisted the Agency Records Management Officer (RMO) in creating an Assessment Status Report to determine the overall status of the agency records management program
- Ensured paper and electronic files are stored in accordance with applicable laws and regulations
- Coordinated and organized material for destruction under the guidelines of the Government records retention policy
- Monitored the Government retention schedules for both physical and electronic files
- Processed SF 135’s and SF115 for NARA
- Assisted in coordinating projects and programs affecting the creation, maintenance, use, disposition, and preservation of records
- Created spreadsheets for Records
- Created folder labels and affixing labels on files
- Appointed to address medical and mental health files that were exposed to potential fines and liability against the agency
- Created monthly reports for the Director and Management to ensure them that the Records Management Project was going in the right direction of the Project Plan
- Executed the plan to conduct the very first agency-wide records inventory
- Recommended remedial actions to address the weaknesses of the agency records backlog on three different floors
- Overseen the retirement, transfer and/or pre-accessioning of electronic and hard copy (i.e., paper) records
RECORDS INFORMATION MANAGEMENT SPECIALIST
DTSV
WASHINGTON
06.1998 - 11.2006
- Organized documents and placed paper in the appropriate files in an organized fashion
- Worked with a records management computer application to manage files and file locations throughout the fireroom
- Responsible for creating labels for the Attorney’s personal files that extended to the centralized legal case files for the department
- Chronological filed records and documents in order by dates and years, it helped decrease retrieval times during crucial court deadlines and helped prepare attorneys for court appearances
- Created and case files in automated tracking systems CMS
- Maintained copies of all forms and box lists to assist with the organization of case files
- Ensured that all materials were identified with client matter numbers and other key information
- Processed attorneys requested to be filed in appropriate jackets for trial
- Implemented and applied the Agency Retention Schedule for proper disposition of records
- Conducted records inventories, analyze and categorize records for records retention schedules
Education
Bachelor of Science - Information Technology
Strayer University
Washington, DC06.2011
High School Diploma -
Woodson H D High School
Washington, DC06.1998
Skills
- Knowledge of electronic records management systems
- Proficiency in data management and archival software
- Electronic archiving
- Document analysis
- File conversion
- Record retention
- Documentation and recordkeeping
- Excellent organizational and analytical skills
- Retention scheduling
- Document control
- Metadata management
- Report generation
- Records classification
- Materials classification
- Proficiency in Microsoft Office Suite
- Knowledge of compliance and regulatory standards
- Metadata maintenance
- File organization
- Compliance enforcement
- Records management
- Document retention
- Information governance
- Team collaboration
- Risk management
- Audit coordination
- Project management
- Attention to detail
Accomplishments
- Protected the agency from hundreds of thousands of dollars in fines by the disposition and archiving of over 2,000 medical treatment files. My contract deliverables were ahead of schedule.
- Prepared hundreds of archive boxes and detailed box list for the files to be sent out to the National Archives saving the agency valuable office space.
- In addition to the numerous responsibilities for assisting in the development of a legal records management program, I provided administrative support to the government attorneys, prepared legal documents for trial managing case files.
- I am considered an expert in the creation and preparation of presentations, quarterly reports and in the use of QuickBooks for bookkeeping, payroll, and invoicing. In addition to my routine administrative duties, I scheduled and organized meetings for customers, partners, and vendors. I also made travel arrangements and daily activities for staff members.
Security Clearance
Secret Security Clearance
Timeline
Sr. Records Analyst
BOWHEAD
10.2025 - Current
Assistant Chief Information Officer
CACI-Inc
10.2020 - 10.2025
Senior Records Analyst
Electrosoft-Inc
10.2018 - 10.2020
RECORDS INFORMATION MANAGEMENT ANALYST DEPARTMENT
RCM
04.2016 - 09.2018
DOCUMENT CONTROL ANALYST
EXELON
01.2015 - 03.2016
INFORMATION MANAGEMENT SPECIALIST
CB HARRIS
08.2010 - 12.2014
Records Management Document Specialist
Advanced Technologies, Inc.
07.2009 - 07.2010
Records Management Supervisor
FED Consultants Inc
11.2006 - 06.2009
RECORDS INFORMATION MANAGEMENT SPECIALIST
DTSV
06.1998 - 11.2006
Bachelor of Science - Information Technology
Strayer University
High School Diploma -
Woodson H D High School
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