Candice Crosby
Summary
Organized and efficient Office Secretary known for high productivity and ability to complete tasks swiftly. Possess specialized skills in document management, scheduling coordination, and client communication. Excel in time management, adaptability, and problem-solving to enhance office operations and support team objectives.
Overview
18
18
years of professional experience
Work History
Office Secretary
Boeing
North Charleston
07.2024 - Current
- Greet and welcome visitors in a friendly and professional manner
- Answer phone calls and direct them to the appropriate staff members
- Schedule appointments and manage the calendar for the office
- Perform general administrative tasks such as filing, photocopying, and organizing documents
- Assist with order entry and maintain inventory records
- Transcribe notes and documents accurately
- Manage incoming and outgoing mail and package
- Maintain a clean and organized reception area
Customer Care Associate
MSC Industrial Supply Co.
Charleston
07.2022 - 06.2024
- Addressed 200 or more inbound phone calls/emails per day regarding customer accounts
- Assisting customers with various invoice issues - billing and payments and credit
- Sourcing new items inquiries, placing purchase orders, return authorizations, vending solutions, vendor procurements
- Shipping / Receiving Customer Specific Inventory Associate
- Establish partnership and relationships across various business units with internal and external customers, stakeholders, and peers
Legal Office Receptionist / Secretary
Nelson Mullins Law Firm
Charleston
10.2021 - 07.2022
- Answer telephones and Greet Customers
- Providing administrative support including copying, faxing and printing
- Plan and scheduling appointments, conferences, meetings and travel arra for legal staff
- Manage all administrative responsibilities in legal office
Secretary
College of Charleston
Charleston
01.2008 - 10.2021
- Oversees student move in/move out clearance
- Workorder placement
- MS Office-Word, Excel, Outlook
- Addressed inbound phone calls about students maintenance issues in reference in their room and on the college campus
Education
High School -
North Charleston High School
North Charleston, SCSkills
- Problem-solving
- Good verbal and nonverbal communication
- Teamwork skills
- Strong customer service
- Flexibility and adaptability
- Organisational skills
- Time management
Timeline
Office Secretary
Boeing
07.2024 - Current
Customer Care Associate
MSC Industrial Supply Co.
07.2022 - 06.2024
Legal Office Receptionist / Secretary
Nelson Mullins Law Firm
10.2021 - 07.2022
Secretary
College of Charleston
01.2008 - 10.2021
High School -
North Charleston High School