Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Candice Dalton

Lakewood,OH

Summary

Enthusiastic and detail-oriented professional with extensive experience in customer service.. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in time management and critical thinking, consistently ensuring operational efficiency and a can do attitude..

Overview

7
7
years of professional experience
1
1
Certification

Work History

Warehouse Assistant

Amazon
Valley View, OH
12.2023 - Current
  • Participated in training sessions for new hires on safety protocols and operational procedures.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.

Desk Receptionist

Travel Lodge
Lakewood Oh
09.2023 - 12.2023
  • Greeted guests and managed check-in/check-out processes to ensure smooth operations.
  • Handled guest inquiries and resolved issues efficiently to enhance customer satisfaction
  • Maintained accurate records of reservations and room availability using property management software.
  • Collaborated with housekeeping to ensure timely room readiness for incoming guests.
  • Processed payments and maintained cash drawer accuracy throughout shifts.
  • Resolved customer problems and complaints.
  • Consistently maintained a professional and welcoming environment, fostering positive first impressions for visitors.

Cashier/ In Store Shopper

Whole Food Market
University Heights/ Rocky River
02.2020 - 09.2023
  • Processed customer transactions efficiently and accurately using POS systems.
  • Maintained clean and organized checkout area to enhance customer experience.
  • Accurately shopped online orders and staged orders for delivery and pickup.

Retail Sales Associate

Dillards
Beachwood, OH
11.2019 - 01.2020

Seasonal Position.

  • Assisted customers in selecting products, enhancing overall shopping experience.
  • Processed transactions accurately using point-of-sale systems.
  • Maintained product displays to ensure visual appeal and organization.

Cashier/ Customer Service

Target
University Heights
10.2018 - 11.2019
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Maintained cleanliness and organization of checkout area, ensuring a welcoming environment for customers.
  • Handled cash management tasks, including balancing registers at the end of shifts.
  • Managed guests service and responsible for closing all store registers on front end.

Education

High School Diploma -

Cleveland Job Corps
Cleveland, OH
2018

Skills

  • Time management
  • Critical Thinking
  • Customer service
  • Team collaboration
  • Order fulfillment

Certification

State Tested Nursing Assistant

CPR

Timeline

Warehouse Assistant

Amazon
12.2023 - Current

Desk Receptionist

Travel Lodge
09.2023 - 12.2023

Cashier/ In Store Shopper

Whole Food Market
02.2020 - 09.2023

Retail Sales Associate

Dillards
11.2019 - 01.2020

Cashier/ Customer Service

Target
10.2018 - 11.2019

High School Diploma -

Cleveland Job Corps