Candice Dean
Tallahassee,FL
Summary
Healthcare professional with 20 years of experience in patient education, medication administration, and record management. Proven track record in fostering patient satisfaction through effective communication and compliance with safety protocols. Skilled in coordinating care and enhancing health outcomes in dynamic environments. Committed to delivering compassionate care and maintaining high standards of practice.
Overview
20
20
years of professional experience
Work History
Medical Office
Tallahassee , FL
06.2005 - 09.2025
- Facilitated patient examinations by assisting physicians and preparing examination rooms.
- Maintained accurate patient records and documented notes during visits.
- Coordinated patient scheduling and managed appointment flow efficiently.
- Administered medications, injections, and performed basic lab tests under physician supervision.
- Educated patients on treatment plans, medications, and health maintenance strategies.
- Ensured compliance with safety protocols and maintained cleanliness in examination areas.
- Collected and processed laboratory specimens while adhering to proper procedures.
- Supported administrative tasks including answering phones and greeting patients professionally.
Education
Intermediate Certificate -
Lively Technical Institute
Tallahassee, FL06-2005
High School Diploma -
Calhoun County Adult School
Blountstown, FL10-1996
Skills
- Patient record management
- Medication administration
- Patient scheduling
- Laboratory specimen handling
- Examination room preparation
- Customer service
- Healthcare compliance
- Patient education
- Administrative support
- Problem solving
- Effective communication
- Team collaboration
- Time management
- Insurance claims
- Attention to detail
- Critical thinking
- Compassionate caregiver
- Vital sign monitoring
- Traction equipment
- Stocking supplies
- Hospice care
- Patient feeding
- Stress test administration
- Chemical solution preparation
- Laboratory maintenance
- Specimens collection and processing
- Lab equipment setup
- Diagnostic procedure
- Diagnostic procedures
- Catheter change and preparation
- Team management and supervision
- Medical office management
- Phlebotomy
- Antigen testing
- Medical transcription
- Procedure assistance
- Doppler proficiency
- Venipuncture and phlebotomy
- Direct patient care
- Respiratory equipment utilization
- General housekeeping
- Medical equipment operation
- Communicating with patient families
- IDX appointment scheduling
- Laboratory specimen collection
- EKG set up and monitoring
- EKG administration
- Patient relations
- Companionship and emotional support
- Completing insurance forms
- CPR
- Medical terminology proficiency
- Medical billing
- Professional bedside manner
- Health screening coordination
- Medical billing and coding
- Patient-handling equipment
- Insurance authorizations
- Emergency response preparedness
- Wound care and irrigation
- Sterilization techniques
- Disease prevention education
- Insurance verification
- Wound care management
- Data entry
- Patient assessments and care
- Diagnostic support
- First aid
- Patient flow management
- HIPAA compliance
- Medical office administration
- Respiratory equipment training
- Medical records confidentiality
- EMR / EHR
- Electrocardiographic rhythm recognition
- Diagnostic equipment expertise
- Orthopedic splints
- Professionalism and ethics
- Electrocardiography (EKG)
- Patient oral care
Timeline
Medical Office
06.2005 - 09.2025
Intermediate Certificate -
Lively Technical Institute
High School Diploma -
Calhoun County Adult School