Summary
Overview
Work History
Education
Skills
Timeline
Generic

Candice Dienberg, LCSW, SAC

Cross Plains,WI

Summary

Compassionate Psychotherapist with 11-year progressive career history building therapeutic relationships to facilitate growth. Diligent professional adept at assessing and providing crisis intervention for complicated behavioral conditions and problems. Client-centered professional polished in identifying potential disorders in clients and developing successful treatment plans and therapeutic processes. Accustomed to leading individual and group counseling sessions with expertise in a variety of treatment modalities including but not limited to MI, CBT, DBT, and ACT.

Overview

23
23
years of professional experience

Work History

Psychotherapist

HealthyMinds, LLC
Madison, WI
12.2019 - Current
  • Delivered mental health support to adults suffering from various mood disorders, personality disorders, and addictions.
  • Documented client progress in confidential files.
  • Guided clients in development of grounding skills healthy coping techniques.
  • Performed client assessments and developed treatment plans.
  • Utilized MI, CBT, DBT, ACT, and variety of other treatment modalities to support clients in meeting therapeutic goals.

Crisis Phone Worker

Journey Mental Health Center
Madison, WI
01.2020 - 03.2021
  • Provided crisis support and emergency mental health care for patients calling crisis hotline.
  • Assessed for suicidal and homicidal ideation.
  • Collaborated with law enforcement and medical professionals to connect people to necessary care.
  • Maintained and updated consumers' records.
  • Check to ensure consumers are in compliance with Chapter 51 commitment orders.

Addictions and Behavioral Health Therapist

UnityPoint Health-Meriter NewStart Clinic
Madison, WI
01.2011 - 07.2019
  • Conducted Mental Health and AODA assessments along with suicide risk assessments
  • Diagnosed mental health and substance use disorders and recommended patients to appropriate ASAM level of treatment
  • Discussed treatment goals with patients and how to achieve them
  • Assisted with connecting patients with additional resources
  • Provided various forms of therapy to individual patients and facilitated relapse prevention groups
  • Collaborated in staff team meetings three times per week to discuss patient consults, ensure cohesion with patients on Medication Assisted Treatment (MAT), and to present new assessments
  • Co-facilitated Intensive Out-patient Program AODA treatment group for adult program and adolescent program
  • Facilitated harm-reduction group for people with Opioid Use Disorders
  • Discussed discharge plans with patients and ensured patients were ready for termination of services
  • Brainstormed in Wellness Committee and carried out ways to keep positive morale throughout clinic
  • Assisted with creating EPIC smart phrases and templates to accommodate clinic transitioning into EMR
  • Trained colleagues with computer updates and assisted with refresher trainings
  • Facilitated hospital-wide Crisis Prevention Intervention (CPI) trainings (both foundation and refresher courses)
  • Maintained documentation consistently of all clinical services rendered and discussed.

Community Support Professional II

Jefferson County Human Services
Jefferson, WI
11.2011 - 08.2012
  • Conducted Mental Health and AODA assessments, made diagnoses, and recommended appropriate level of treatment
  • Formulated treatment plans along with consumer incorporating desired goals
  • Provided in-home therapy to consumers that were diagnosed with severe and persistent mental health disorders
  • Assisted consumers with getting connected with community resources
  • Drove consumers to various appointments and acted as liaison to ensure understanding of treatment, medical plan leaving appointment, and necessary follow-up
  • Reviewed medications with consumers to ensure understanding of why medications were being taken
  • Distributed medications to ensure consumers would take medications consistently

Hospice Volunteer

Agrace
Madison, WI
11.2010 - 09.2011
  • Provided companionship and engaged in leisure activities with patients.
  • Provided respite to family members and ensured safety was upheld.
  • Assisted patients with transportation and completing errands.
  • Helped with housework.

Intern

UnityPoint Health Meriter NewStart Clinic
Madison, WI
09.2010 - 01.2011
  • Conducted Mental Health and AODA assessments along with suicide risk assessments
  • Diagnosed mental health and substance use disorders and recommended patients to appropriate ASAM level of treatment
  • Co-facilitated Intensive Out-patient Program AODA treatment group for adult program and adolescent program
  • Met with Clinic Manager and Field Supervisor each for at least one hour each weekly to discuss interactions with patients and application of new skills being presented.

CPS Assessment Social Worker

Dane County Department Human Services
Madison, WI
10.2008 - 03.2010
  • Teamed with law enforcement, school staff, mental health professionals, and all family members possible for thorough investigations for child abuse and neglect allegations
  • Completed full assessments of families and abuse allegations and created protective and safety plans
  • Occasionally would take temporary protective custody of children to ensure safety form imminent danger
  • Petitioned to court to ensure safety according to Wisconsin state statutes, Chapter 48
  • Made abuse and neglect substantiation decisions and notified families of these decisions
  • Notified mandated reporters of investigations made
  • Provided referrals to community resources
  • Answered phones for Child Abuse/Neglect hotline and wrote up reports for suspected abuse and/or neglect
  • Provided answers to community members' questions and made referrals to community resources
  • Completed background checks for all participants on each report and recommended screening decision for each report
  • Submitted reports to supervisor and alert staff to urgent investigations and faxed reports to law enforcement in order to team information for cases.

Volunteer Group Facilitator

SMART Recovery
Madison, WI
07.2007 - 05.2008
  • Facilitated group discussions and taught concepts of Rational-Emotive Behavioral Therapy
  • Assisted members with identifying triggers and problem solved with members on finding effective coping mechanisms
  • Collected donations for supplies and explained program structure to other AODA agencies.

Intern

Dane County Department Of Human Services
Madison, WI
09.2006 - 05.2007
  • Conducted intakes and wrote up juvenile delinquency assessments to provide to court
  • Documented client information into WISACWIS
  • Provided supervision to clients and recommendations of services for clients to court
  • Accessed interpreter services for diverse clients
  • Registered clients for school and coordinated team meetings and participated in IEPs
  • Presented cases to Administrative Review Board
  • Located alternative living placements for clients
  • Participated in bi-weekly staff meetings.

Intern

Wisconsin Youth Company
Madison, WI
09.2005 - 08.2006
  • Created in-service trainings for staff on child development, behavior management and communication techniques
  • Counseled staff when becoming overwhelmed with programming issues and/or behavioral issues with children
  • Alleviated children’s behavioral problems with conflict-resolution strategies and implemented safety plans
  • Assisted parents with brainstorming positive reinforcement and disciplinary techniques.

Big Sister Volunteer

Big Brothers And Big Sisters
Madison, WI
06.2003 - 08.2005
  • Assisted sister with problem solving skills and was positive role model
  • Tutored in various middle school and high school courses
  • Took sister on fun social outings and provided respite for parent.

Volunteer Crisis and Intervention Counselor

Briar Patch
Madison, WI
06.2001 - 08.2003
  • Answered crisis calls and conducted intakes
  • Provided support to teens & their families in need and provided temporary counseling
  • Located temporary placements for teens that have run away, been kicked out, were homeless, or needed respite
  • Provided referrals to appropriate community resources

Mental Health Professional

Hegwood and Associates
Madison, WI
03.2000 - 08.2000
  • Facilitated groups for youth on basic skills such as: social skills, schoolwork, job opportunities, and anger management.
  • Collaborated in team meetings by updating staff on clients’ progress that was kept in daily logs.
  • Brainstormed with team and clients to create individualized treatment plans.
  • Monitored client behavior during programming and worked with youth on empowering them to initiate self-correction.

Education

Master of Science - Social Work

University of Wisconsin - Madison
Madison, WI
05.2008

Bachelor of Science - Psychology & Social Welfare

University of Wisconsin - Madison
Madison, WI
05.2002

Skills

  • Crisis Evaluation and Intervention
  • Individual and Group Therapy
  • Utilizing variety of treatment modalities
  • Patient Documentation
  • Complex Problem-Solving
  • Cultural Sensitivity
  • Health and Wellness Management
  • Professional Relationships

Timeline

Crisis Phone Worker

Journey Mental Health Center
01.2020 - 03.2021

Psychotherapist

HealthyMinds, LLC
12.2019 - Current

Community Support Professional II

Jefferson County Human Services
11.2011 - 08.2012

Addictions and Behavioral Health Therapist

UnityPoint Health-Meriter NewStart Clinic
01.2011 - 07.2019

Hospice Volunteer

Agrace
11.2010 - 09.2011

Intern

UnityPoint Health Meriter NewStart Clinic
09.2010 - 01.2011

CPS Assessment Social Worker

Dane County Department Human Services
10.2008 - 03.2010

Volunteer Group Facilitator

SMART Recovery
07.2007 - 05.2008

Intern

Dane County Department Of Human Services
09.2006 - 05.2007

Intern

Wisconsin Youth Company
09.2005 - 08.2006

Big Sister Volunteer

Big Brothers And Big Sisters
06.2003 - 08.2005

Volunteer Crisis and Intervention Counselor

Briar Patch
06.2001 - 08.2003

Mental Health Professional

Hegwood and Associates
03.2000 - 08.2000

Master of Science - Social Work

University of Wisconsin - Madison

Bachelor of Science - Psychology & Social Welfare

University of Wisconsin - Madison
Candice Dienberg, LCSW, SAC