Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Behavior Health Technician
Royal Life Centers
10.2024 - Current
Processing Intake paperwork for all inhouse patients
Managing phone system and directing calls for the facility
Enhanced team productivity by implementing efficient work processes.
Providing emotional support and comfort to patients
Reporting any changes in a patient's condition to the nursing staff and communicating patient needs and concerns.
Assisting with home placements post treatment
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Chapter Reentry Chair
Chapter 35 - Oxford House
04.2023 - Current
Spearheaded the facilitation of stable and sober housing for individuals in the prison system by implementing a comprehensive interview process for each inmate, ensuring their placement in an appropriate Oxford House.
Established and maintained regular check-ins with individuals post-release, ensuring their successful integration into the assigned Oxford House and offering.
Fostered relationships with family members and collaborated with parole/probation officers for inmate opportunities pre and post release.
Streamlined communication, resulting in faster decision-making and releases for paroling inmates.
Initiated mentorship programs to develop emerging leaders within the Oxford organization.
Maintained records of meetings, decisions, and action items to ensure accountability and follow-through.
Championed diversity and inclusion initiatives, leading to more representative in the Oxford community.
Represented organization at industry conferences and events.
Delivery Driver
Amazon
04.2020 - 09.2022
Delivered packages to customer doorsteps and business offices.
Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
Operated vehicle safely in highly congested areas with no traffic violations.
Managed customer inquiries and complaints in polite and professional manner.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
Maintained strong relationships with clients through proactive communication and personalized service.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Inspected and maintained delivery vehicles regularly to keep in safe working order.