ERP - Systems Applications and Product (SAP)
Candice Famuwagun
Chatham,IL
Summary
Talented Accounts Payable Manager with 7 years of experience and success in leading multiple direct reports. Consistently enhances operations and streamlines timelines while upholding all quality standards and regulatory mandates. Excellent record of reducing operational costs through shrewd negotiations, vendor selection and contract overhaul.
Overview
14
14
years of professional experience
Work History
Public Service Administrator - Accounts Payable Manager
ILCMS- Division of Motor Vehicles
01.2021 - Current
- Monitor and reconcile contracts/obligations related to General Recurring/Monthly and Property Leases facility contracts
- Ensure appropriations are available for initial contract obligations and required amendments
- Prepare detailed projections of contractual services by object code for statewide services
- Analyze facility contracts and justify amendments for the Bureau Assistant Chief Financial Officer
- Supervise and conduct research on operational components of facility management contracts
- Serve as a resource and liaison to property owners, landlords, and officials for client agencies
- Develop and implement policies and procedures for facility management contract processes
- Assist CFO in ensuring accurate and appropriate obligation of program-related facility expenses.
- Monitored program performance and outcomes for successful delivery of services.
- Provided leadership, guidance and support to staff members.
- Created and managed budgets, efficiently allocating resources for social and community service projects.
- Established and maintained relationships with key stakeholders.
- Analyzed trends and data to inform decision-making and program development.
Executive I
Central Management Services - Bureau of Property Management
01.2018 - 12.2020
- Evaluated, reviewed, and audited lease-related documents for CMS-operated properties across state agencies
- Monitored and reviewed lease expenditures to ensure timely payments and accurate charges
- Provided fiscal projections and prepared fiscal year budgets and pre-file contracts
- Resolved discrepancies through coordination with various CMS departments and facility managers
- Managed contracts, lease amendments, and created blanket obligations in ERP/SAP systems
- Collaborated with CMS Accounting Division to address issues and initiate corrective actions
- Responded to complex correspondence and inquiries from agency personnel and vendors
- Created and maintained ledgers and spreadsheets in Excel and Access for reporting purposes.
- Located bottlenecks to streamline existing processes.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Account Technician II
IL Department of Commerce & Economic Opportunity
07.2017 - 12.2017
- Performed technical accounting work, maintaining general account books for state and federal funds
- Reviewed and reconciled documents, made adjusting entries, and prepared complex financial statements
- Ensured correct coding and compliance with state and federal purchasing and payment rules
- Monitored and added obligations to contracts to ensure timely payment of invoices
- Audited and posted travel vouchers, including foreign travel, and corresponded with travelers.
- Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
- Checked documentation for accuracy and validity on updated systems.
- Coordinated with contracting department to resolve payer issues.
Rehabilitation Case Coordinator I
Department of Human Services - Home Services Unit
08.2016 - 06.2017
- Managed daily case service activities and scheduled appointments for clients with counselors
- Prepared case notes and responded to client and vendor inquiries
- Processed personal assistant time sheets and handled related payment approvals
- Managed and maintained District 496, Colbert Consent Decree cases, and transferred cases to local DORS offices.
- Coordinated multiple facets of process without sacrificing performance.
- Administered patient follow-up, data collection, clinical monitoring and coordination with primary health care providers.
- Completed various administrative tasks such as making phone calls, answering emails and inputting data into systems.
Account Clerk II
Department of Human Services -Cash Management Unit
01.2016 - 08.2016
- Managed daily mail and entered payments into the check log
- Processed receivable cash receipts and batched payments for entry into the CARS system
- Scanned checks for deposit and trained new employees on mail systems
- Researched and processed I-drop cases and prepared supporting documentation.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Developed working relationships with associates, employees of other departments and representatives of other organizations.
- Examined documents for accuracy, legality and compliance with pertinent regulations.
Collection Specialist
Southern Illinois University Healthcare
05.2010 - 12.2015
- Contacted patients for insurance processing issues and payments
- Trained new personnel and analyzed complex accounts to resolve issues
- Processed refunds, transfers, payments, and financial assistance packets
- Worked with DHS agents to help patients qualify for Medicaid or meet spend-downs
- Maintained and processed customer accounts, managing monthly payment schedules.
- Trained new team members on scripts, company services, and collection strategies.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Maintained high volume of calls and met demands of busy and productive group.
- Regularly monitored accounts to identify overdue balances and potential areas of risk.
Education
Bachelor of Science - Business Administration
University of Illinois Springfield
Springfield01.2016
Associate of Applied Science - Business Administration And Management
Lincoln Land Community College
Springfield, IL01.2014
Associate of Applied Science - Hospitality Administration And Management
Lincoln Land Community College
Springfield, IL01.2012
Skills
- Program Management
- Organizational Leadership
- Budget Administration
- Human Resources Management
- Adaptability and Flexibility
- Problem-Solving
- Continuous Improvement
Software
Microsoft Office
Timeline
Public Service Administrator - Accounts Payable Manager
ILCMS- Division of Motor Vehicles
01.2021 - Current
Executive I
Central Management Services - Bureau of Property Management
01.2018 - 12.2020
Account Technician II
IL Department of Commerce & Economic Opportunity
07.2017 - 12.2017
Rehabilitation Case Coordinator I
Department of Human Services - Home Services Unit
08.2016 - 06.2017
Account Clerk II
Department of Human Services -Cash Management Unit
01.2016 - 08.2016
Collection Specialist
Southern Illinois University Healthcare
05.2010 - 12.2015
Bachelor of Science - Business Administration
University of Illinois Springfield
Associate of Applied Science - Business Administration And Management
Lincoln Land Community College
Associate of Applied Science - Hospitality Administration And Management
Lincoln Land Community College
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