Candice Ferreira
Penngrove,CA
Summary
Professional server with extensive knowledge of wine and food. Engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Passionate about serving customers well while exceeding customer expectations and maintaining poise in demanding environments.
Organized and dependable. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full or part time position that challenges me everyday regarding my food and wine skills.
Excellent time management and problem-solving skills. Ability of upselling and creating happy repeat guests.
Overview
26
26
years of professional experience
Work History
Main Bartender
Lighthouse Bar And Grill
02.2013 - 01.2018
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol
Catering Server
Chanticleer Catering
01.2013 - 11.2015
- Provided friendly, courteous service to create memorable moments for guests. Events were in private homes and banquet facilities
- Collaborated with other staff members to maintain high-level customer satisfaction. Maintained flexible work schedule to meet event needs.
- Cleaned and organized kitchen stations to promote team efficiency.
Bartender Server and Office Staff
The Party Staff
03.2010 - 12.2012
- Served food and beverages promptly with focused attention to customer needs.
- Worked in office and coordinated staff for all events.
Cosmetic Counter Manager / Freelancer
Bobbie Brown Estee Lauder
01.2004 - 08.2009
- Trained and supported cosmetic counter team members, emphasizing company policies, product knowledge and departmental goals across staff.
- Freelance make-up artist bay area.
Server
Ruth Chris Steakhouse
01.2007 - 02.2009
- Served food and beverages promptly with focused attention to customer needs. Cultivated warm relationships with regular customers. Explained menu items in detail and paired with wines.
- Trips to Napa to learn about certain vineyards. so we could sell their wines with experinced knowlgede of that perticular vineyard.
Banquet Manager
Campton Place Hotel
02.1998 - 01.2004
- Directed and managed banquet functions from 10 to 100 person events. Created amazing weddings, parties and events at the hotel and in Napa, at Vineyard 29 along with Chef Daniel Humm.
- Trained banquet staff. set up, serving, and break down of events. Worked with celeberties, food critics, and socialites of San Francisco. creating memorable dining experiences.
Host, Cocktail Server,dining Room Server
Harris's Steakhouse
03.1992 - 02.1998
- Learned about food and wine. Had many classes on wine tasting. ability to pair food and wine. providing a wonderful and educational dining experience that the guests wanting more.
- We had many trips to Napa and Sonoma to learn about wines and wine making giving me the ability to be confident in my food and wine pairings.
- I had repeat guests that dined with me on a daily basis. I Was able to up sell tables on wine through my extensive food and wine knowledge.
Education
Associate of Arts - FASHION MERCHANDISING AND MARKETING
FIDM/Fashion Institute of Design & Merchandising
San Francisco, CA06.1991
Skills
- Created memorable dining experiences for guests Able to get repeat guests through my food and wine knowledge and good personality
- Anticipating Guest Needs, Able to multi-task and still able to pay attention to detail Efficient at my job
- Recipe and menu memorization able to explain the menu and ingredients to guests
- Huge foodie and wine lover i enjoy sharing my culinary exerinces with others
- Worked with michelin star chefs including Daniel Humm who was my Chef at Campton Place Hotel
Timeline
Main Bartender
Lighthouse Bar And Grill
02.2013 - 01.2018
Catering Server
Chanticleer Catering
01.2013 - 11.2015
Bartender Server and Office Staff
The Party Staff
03.2010 - 12.2012
Server
Ruth Chris Steakhouse
01.2007 - 02.2009
Cosmetic Counter Manager / Freelancer
Bobbie Brown Estee Lauder
01.2004 - 08.2009
Banquet Manager
Campton Place Hotel
02.1998 - 01.2004
Host, Cocktail Server,dining Room Server
Harris's Steakhouse
03.1992 - 02.1998
Associate of Arts - FASHION MERCHANDISING AND MARKETING
FIDM/Fashion Institute of Design & Merchandising
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