Candice Ford
Winchester,PA
Summary
I am an entrepreneurial business owner with a proven track record in customer service, team management, and business development. Using my exceptional organizational and time management skills, I have built and maintained a successful brand since 2017. I am seeking to expand my current skills into a new career opportunity that promotes professional growth.
Overview
17
17
years of professional experience
Work History
Salon Owner/Operator
Self
04.2017 - Current
- Manages multiple tasks simultaneously and prioritizes them according to urgency, resource availability, and alignment with organizational goals.
- Coordinate staff meetings with employees to discuss goals, address concerns, and collectively celebrate achievements.
- Works with a diverse clientele of 1000+ customers, fostering a welcoming atmosphere for all backgrounds and ages.
- Develops and executes marketing strategies to attract new clients and increase revenue.
- Implements strategies that result in increased sales and customer retention.
- Conducts thorough consultations to address client needs promptly and effectively.
- Regulates and manages the company budget using Microsoft Excel, which facilitates the organizational structure of running the business.
- Hires and trains skilled professionals to ensure high-quality service delivery and customer satisfaction.
Order Management Specialist
Fords Family Farm
01.2024 - Current
- Reviews orders for accuracy, errors, and omissions to minimize incorrect shipments.
- Establishes strong working relationships with key stakeholders through exceptional service delivery resulting in long-term partnerships.
- Improves inventory management through accurate tracking of product availability and timely order fulfillment.
Product/Sales/Marketing
Ratner Companies L.C
09.2008 - 04.2017
- Managed inventory, conducted marketing campaigns, and contributed to retail sales growth.
- Assisted in salon operations, ensuring smooth customer experiences.
- Played an instrumental role in mentoring junior staff members—elevating their skill sets and fostering a culture of teamwork and shared knowledge.
Education
Business Management - Human Resources Management
Northern Virginia Community College
Northern Virginia09-2029
High School Diploma -
Paul Mitchell The School
Tysons Corner09.2010
General Education -
Stone Bridge High School
Ashburn Virginia06.2008
Skills
- Management
- Verbal and Written Communication
- Customer Service
- Data Entry
- Organization
- Prompt Decision Making
- Time Management
- Cross-Functional Teamwork
- Budgeting
- Critical and Creative Thinking
- Self-Learner
- Microsoft Office
- Event Planning
Accomplishments
- Became one of the top three best salons in Loudon County in the first year of being open.
- Started a secondary homestead business in less than a year.
Timeline
Order Management Specialist
Fords Family Farm
01.2024 - Current
Salon Owner/Operator
Self
04.2017 - Current
Product/Sales/Marketing
Ratner Companies L.C
09.2008 - 04.2017
Business Management - Human Resources Management
Northern Virginia Community College
High School Diploma -
Paul Mitchell The School
General Education -
Stone Bridge High School
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