Candice Ford
Akron Children's Hospital
Akron,OH
1
Certification
15
years of professional experience
Energetic and outgoing License Practical Nurse with outstanding communication, customer service and organizational skills; seeking a rewarding opportunity where I can apply my clinical and Administrative abilities to provide compassionate and professional support to the health-care community
Work History
Licensed Practical Nurse
6 Months- Administered medications and treatments as prescribed by healthcare providers.
- Monitored patient vital signs, documenting changes to ensure quality care.
- Assisted in developing individualized care plans tailored to patient needs.
- Educated patients and families on health management and discharge instructions.
- Implemented infection control protocols, enhancing overall hospital safety standards.
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
Registered Medical Assistant
5 Years 5 Months- Recorded patients' medical history, vital statistics and information such as test results in medical records.
- Prepared treatment rooms for patient examinations, keeping the rooms neat and clean.
- Interviewed patients to obtain medical information and measure their vital signs, weight, and height.
- Authorized drug refills and provided prescription information to pharmacies.
- Prepared and administered medications as directed by a physician.
- Showed patients to examination rooms and prepared them for the physician.
- Explained treatment procedures, medications, diets and physicians' instructions to patients.
- Helped physicians examine and treated patients, handing them instruments and materials or performing such tasks as giving injections.
- Collected blood, tissue or other laboratory specimens, logged the specimens, and prepared them for testing.
- Preform electrocardiogram (EKG), and other equipment to administer routine diagnostic tests.
- Administrative Duties
- Greet patients as they arrive and provide appropriate information
- Answer telephone and provide information regarding medical procedures
- Schedule and reschedule patients’ appointments
- Cancel patients’ appointments and provide them with new dates
- Provide education to patients regarding medical procedures
- Prepare patients for medical procedures
- Obtain patients’ information and record it in the database
- Pull patients’ records for doctors’ review
- Direct calls and messages to appropriate hospital or medical office staff
- Call up patients and remind them of their appointments
- Update patients’ insurance information
- Ensure completeness and accuracy of patients’ insurance forms prior to submitting
- Assist doctors by providing limited procedural support
- Obtain and process new patients’ referrals
- Take and record patients’ demographic location information
- Initiate and maintain correspondence with patients and families
- Verify clients’ insurance information for proper billing
Medical Assistant
5 Years 4 Months- Assisted healthcare providers with patient examinations and treatments.
- Collected and documented patient medical histories and vital signs accurately.
- Educated patients and families on treatment plans and preventive care measures.
- Trained new staff on clinical procedures and office protocols for efficiency.
- Oversaw inventory management for medical supplies, ensuring availability of essential items.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Crew Trainer / Cashier
1 Year 5 Months- Greeted each customer and assisted in entire customer experience
- Operated a cash register, processing cash transactions and charges
- Followed all company policies and procedures closely
- Requested additional help when needed to increase customer satisfaction
- Assisted customers with their questions, problems and complaints
- Responsible for store cleanliness: break area and rest rooms; vacuum; dust/face; clean windows; rubbish removal; exterior maintenance; sweeping
Education
Practical Nursing - Practical Nursing
Diploma - Medical Assisting
- President's, Dean's List and Perfect Attendance Award Recipient
- Relevant Coursework includes: Urinalysis and Microbiology, Phlebotomy and Hematology, Dosage Calculations, Clinical 1 & 2, Pharmacy 1 and Medical Terminology
- Medical Assisting Club Member 07/2013 - 09/2014
- Assisted in bake sales; fund-raising for Battered Women Shelter
- Help set up volunteer opportunities; March of Dimes, Walk of Dimes and Head Start Daycare
- Discuss possible scholarship opportunities
Skills
Vital signs monitoring
HIPAA compliance
Direct patient care
Medication administration
Compassionate care
Infection control
Pediatric care
Certification
- American Heart Association BLS, CPR/AED Expiration April 22, 2014
- Licensed Practical Nurse February 4, 2026
- Recipient of the Outstanding Graduate Award- June 2015
EXTERNSHIP
- Open M Akron, OH 09/2014 - 10/2014
- Medical Assistant - Extern
- Assess patients' by checking vital signs, performing a physical exam and obtaining the patient’s medical history. Vital signs include blood pressure, pulse, breathing rate and temperature.
- Obtain medical history by asking patients questions about their medical conditions, medications and allergies. Records any findings into the patient charts and alerts the physician of the results.
- Stock patient rooms with gloves, patient gowns and exam table covers. Responsible for keeping exam rooms clean and assuring everything in the exam room, including the exam table and all equipment, is clean and sanitized after each patient use.
- Schedule patient appointments and keep track of the office schedule.
- Collect blood, tissue or other laboratory specimens, log specimens, and prepare them for testing.
- Receive written prescription or refill requests and verify that information is complete and accurate.
- Fill bottles with prescribed medications, type and affix labels.
- Maintain proper storage and security conditions for drugs.
Timeline
Licensed Practical Nurse
Akron Children's Hospital
02.2026 - CurrentRead More
Medical Assistant
Pediatrics Of Akron
06.2020 - 10.2025Read More
Registered Medical Assistant
Summa Physicians Inc.-Internal Medicine
11.2014 - 04.2020Read More
Crew Trainer / Cashier
McDonald's
12.2011 - 05.2013Read More
Brown Mackie College
Diploma from Medical Assisting
Read More
Stark State College
Practical Nursing from Practical Nursing
Read More