Candice Freeman

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• Optimized resource allocation by working closely with department managers to ensure staff availability for critical tasks.
• Documented shipping information for orders and tracked packages when necessary.
• Completed accurate order entry and data verification.
• Updated company tracking system with latest information.
• Received and followed pick sheets to gather merchandise for customer orders.
• Maintained an organized database of customer orders, tracking progress from initiation to completion.
• Coordinated with warehouse staff for accurate inventory management and timely shipment of products.
• Managed multiple accounts simultaneously while maintaining detailed records of each client''s specific requirements.
• Expedited urgent orders with prioritization and close communication with other departments.
• Assisted in training new hires on company-specific software systems, policies, and procedures.
• Examined orders to confirm accuracy, completeness and adherence to customer requirements.
• Processed customer orders in line with established policies and procedures.
• Input order information into system and updated customer accounts to document and track customer orders.
• Monitored and tracked inventory to achieve prompt order fulfillment.
• Created shipping and invoicing documents with accurate customer, destination, and materials information to meet shipper standards and identify any hazardous contents.
• Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors.
• Utilized customer service software to accurately enter customer data, process orders and update customer records.
• Informed supervisors and coworkers of inventory needs and double-checked supplies before completing customer orders.