Candice Fullard
Clarksville
Summary
Committed employee with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Centennial Medical Center
05.2023 - Current
- Entered and processed patients' prescriptions into internal system.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Assisted in preparation, distribution and storage of pharmaceuticals.
- Counted, measured, and compounded medications following standard procedures.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
Certified Pharmacy Technician
Walgreens Pharmacy
10.2021 - 04.2023
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Maintained clean and organized pharmacy shelving and work areas.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Prepared pricing and instruction labels for placement on prescriptions.
- Compiled customer demographic, allergy and medical history background.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Verified patients' identities at pickup to prevent sale of wrong medications.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Mental Health Technician
Cumberland Hall Behavorial Health
05.2020 - 09.2021
- Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Engaged clients in therapeutic groups to promote coping skills, education and life skills.
- Tracked client movement on and off unit by documenting times and destinations.
- Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
- Documented patient interactions in compliance with HIPAA requirements.
- Identified and addressed individual mental health challenges to support patients.
- Used thermometers or blood pressure gauges to take and record measures of patients' physical condition.
- Participated in treatment planning by helping to identify patients' problems, needs and strengths.
- Collaborated with client and clinician to develop and support goals and clinical treatment plan.
- Led prescribed individual or group therapy sessions as part of specific therapeutic procedures.
- Verified patient health history and contact information for chart accuracy.
- Restrained violent or suicidal patients using approved verbal or physical techniques.
- Influenced patients' behavior with interaction, counseling or instruction.
- Assisted patients improve social relationships and engagement.
- Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
- Developed basic strategies to promote patient safety, wellness and independence.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Quality Control Inspector
Hankook Tire Company
08.2018 - 03.2020
- Examined products and materials for defects or deviations to remove or discard non-conforming items.
- Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
- Assessed materials, parts and products for conformance with quality control requirements and production specifications.
- Recommended improvement measures to production process to meet quality control standards.
- Trained newly hired employees by explaining company procedures, job duties and performance expectations.
- Used specialized tools to take precise measurements of various aspects of samples.
- Wrote detailed reports outlining performance, quality and defect rates.
- Adhered to safety protocols to minimize equipment damage and avoid injuries.
- Oversaw proper tagging and identification of parts and components, enabling rejected or non-repairable parts to be properly marked, quarantined and rendered unusable.
- Consulted with engineers to resolve quality, production and efficiency problems.
- Used root cause analysis tools to determine failures and provide appropriate counter-measures to prevent repeat failures.
- Notified supervisors or other relevant personnel of test or production issues.
- Compared product and materials colors, shapes, textures and grades with predetermined templates.
- Marked materials with grade or acceptance status.
- Positioned components, parts or materials for testing.
- Oversaw disposal of products, materials and equipment not in compliance with tolerances, safety standards or quality levels.
- Noted changes during testing in project documentation.
- Learned new testing methods through continued education and research.
- Cleaned and calibrated dial indicators, fixed gauges, or height gauges prior to tests.
- Repaired malfunctions, reassembled items and performed final tests.
- Checked software programs for usability, functionality and design issues.
Education
Bachelor of Science - Behavioral Sciences
University of Louisiana At Lafayette
Lafayette, LA05.2022
High School Diploma -
Robert E. Lee High
Baton Rouge, LA05.2002
Skills
- Point of Sale Systems Proficiency
- Proper Labeling Procedures
- Drug Inventory Control
- Aseptic Techniques
- Problem-Solving Skills
- Pharmacy Operations
- Prescription Order Verification
- Prescription Filling and Labeling
- Prescription Refill Fulfillment
- Dispensing Medications
- Prescription Pricing
- Verbal and Written Communication
- Recordkeeping and Documentation
- Payment Processing
- Prioritization and Organization
- Detail-Oriented
- Inventory Management
- Inventory Tracking
- Cash Register Operations
- Patient Profile Setup
- Cleaning and Sanitizing
- Equipment Cleaning and Maintenance
- Storage Maintenance and Security
- Relationship Building
- Answering and Routing Calls
- Customer Service
- Workflow Optimization
- Insurance Billing
- Quality Assurance and Control
- Patient Confidentiality
- Staff Development
- Updating Medication Histories
- Managing Prescription Refills
- Pharmacy Records Management
- Manual and Automated Medication Dispensing
- Team Collaboration
- Drug Storage Procedures
- Proper Labeling
- Regulatory Compliance
- Pharmaceuticals Mixing
- Team Meetings
- Medical Terminology Knowledge
- Psychiatric Disorders
- Administrative Support
- Injection Administration
- Mental Health Support
- Patient Assessments
- Charting and Clinical Documentation
- Patient Intervention
- Crisis Resolution
- HIPAA Requirements
- Group Therapy
- Case Conferences
- Emergency Interventions
- Progress Monitoring
- Safety Behaviors
Affiliations
- Member, Alpha Kappa Alpha Sorority Inc.
- Member of Phi Beta Kappa Honor Society
Certification
- Certified by the Pharmacy Technician Certification Board (PTCB)
- Licensed Certified Pharmacy Technician -
- Certified Pharmacy Technician (CPhT)
Timeline
Certified Pharmacy Technician
Centennial Medical Center
05.2023 - Current
Certified Pharmacy Technician
Walgreens Pharmacy
10.2021 - 04.2023
Mental Health Technician
Cumberland Hall Behavorial Health
05.2020 - 09.2021
Quality Control Inspector
Hankook Tire Company
08.2018 - 03.2020
Bachelor of Science - Behavioral Sciences
University of Louisiana At Lafayette
High School Diploma -
Robert E. Lee High
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