Summary
Overview
Work History
Skills
Timeline
Generic

Candice Gallegos

Springfield,GA

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

17
17
years of professional experience

Work History

Customer Service Associate

Paddles Coffee Shop
10.2023 - Current

General customer service and administrative support, Answering phone and greeting customers upon arrival, Taking orders, Preparing food and beverages

Childcare Provider

Self-Employed
01.2021 - 08.2023
  • Supervised and interacted with children at all times, Planned and implemented activities to meet the needs of children

Customer Service Associate

Savannah Blueprint
01.2015 - 03.2020
  • General customer service and administrative support, Assist general manager in delegating daily tasks, Receive and prioritize incoming jobs to ensure completion, Assist Accounting Manager in Accounts Receivable

Community Outreach Liason

Effingham Connect at United Way
06.2014 - 01.2015
  • Designed and maintained program website using WordPress, Designed flyers and cards for various events using InDesign CS2, Maintained client and partner outreach contact database, Supported Program Manager with special events and client training classes, Advocated for the program in social media spaces while engaging in dialogue and answering questions, Created a monthly calendar of events for distribution to clients and community partners

Nanny

Self-Employed
02.2014 - 06.2014
  • Supervised and interacted with children at all times, Planned and implemented activities to meet the needs of children

Administrative/Graphics Assistant

Independence Day Publishing
10.2012 - 02.2014
  • Created magazine advertisements for multiple publications using Adobe Photoshop and InDesign CS2, Maintained accurate records of financial accounts with customers, Performed a wide range of administrative support duties as required, Assisted with organizing and planning events for the company and the community

Administrative Assistant

Coldwell Banker Intercostal Realty
10.2006 - 12.2013
  • General customer service and administrative support, Maintained agent information database and accurate records of real estate data using MLXChange, Scheduled real estate showings

Teacher/Child Care Provider

The Learning Treehouse
07.2011 - 10.2012

Skills

  • WordPress
  • Adobe InDesign and Photoshop
  • Graphic Design
  • Customer Support
  • Clerical Support
  • Customer Focus
  • Positive Attitude
  • Attention to Detail

Timeline

Customer Service Associate

Paddles Coffee Shop
10.2023 - Current

Childcare Provider

Self-Employed
01.2021 - 08.2023

Customer Service Associate

Savannah Blueprint
01.2015 - 03.2020

Community Outreach Liason

Effingham Connect at United Way
06.2014 - 01.2015

Nanny

Self-Employed
02.2014 - 06.2014

Administrative/Graphics Assistant

Independence Day Publishing
10.2012 - 02.2014

Teacher/Child Care Provider

The Learning Treehouse
07.2011 - 10.2012

Administrative Assistant

Coldwell Banker Intercostal Realty
10.2006 - 12.2013
Candice Gallegos