Candice Garcia
Longwood,FL
Summary
Knowledgeable [Job Title] proficient in searching both physical and computerized catalogs, order systems and parts databases. Works efficiently and accurately to meet productivity, sales and customer service objectives. Talented [Job Title] driven to exceed sales, quality and customer satisfaction goals every day.I also have working knowledge of several different computer systems such as Tekmetric, Elite and Excel.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Parts Advisor / Auditor /Secretary
ASAP Auto Repair
05.2023 - 10.2023
- Provided exceptional customer service to customers by answering questions and addressing concerns.
- Maintained accurate records of all parts orders, returns, and exchanges.
- Assisted in the receiving and stocking of incoming parts shipments.
- Researched part numbers for requested parts using catalogs and other resources.
- Processed payments from customers for purchased parts.
- Performed cycle counts of inventory items as needed.
- Conducted periodic reviews of obsolete stock to identify potential sales opportunities.
Receptionist Manager
J Bar Paint and Body Shop
11.2022 - 05.2023
- Greeted and directed all visitors, clients, and customers in a professional manner.
- Managed daily office operations including tracking supplies, updating records, managing mail distribution, and responding to inquiries.
- Responded to customer complaints in a timely manner while ensuring their satisfaction with resolution of issues.
- Conducted regular audits of incoming shipments against purchase orders to verify accuracy of deliveries.
- Performed data entry tasks related to customer information into computer databases for record keeping purposes.
Sales Associate
Ace Hardware Longwood
09.2019 - 05.2021
- I worked with customers to fulfill all their needs .
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Greeted customers and provided exceptional customer service.
Assembly Line Worker
Kolter Solutions Top Tech
01.2019 - 04.2019
- Assembled components of a variety of products, adhering to production specifications.
- Monitored assembly line operations and identified any issues or problems that arose.
- Inspected finished products for quality assurance purposes.
Server
PostTime Lounge
07.2018 - 12.2018
- Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers
- Prepared salads, appetizers and cold dishes, portioned desserts and brewed coffee
- Cleaned dishes with detergent, rinsing and sanitizing chemicals in Number -compartment sink
- Checked on food in kitchen and kept guests informed of meal progression
- Managed closing duties, including restocking items and reconciliation of cash drawer
- Served orders efficiently to reduce guest wait times and boost restaurant productivity levels.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
Certified Sales Consultant
Napleton VW ofSanford
02.2018 - 07.2018
- Actualized strategies to continuously improve customer service, company or brand visibility and VW quality
- Determined prospects' needs and crafted appropriate responses along with information on suitable products and services
- Processed orders through VW system and coordinated efficient delivery to meet customer demands
- Generated sales by executing complete sales cycle process from prospecting through contract negotiations and closings
- Applied consultative sales strategy to assess client needs and propose turnkey solutions to align with business objectives.
Restaurant Manager
Max and Meme Cafe
07.2012 - 11.2017
- I started out as a server and and moved up to manager
- I was responsible for inventory, schedules, and maintaining cleanliness throughout restaurant
- I took care of customers and the staff
- I used POS system to cash out customers and I opened restaurant every morning well prepping for the day ahead
- I also handled all grievances with customers in a timely and courteous fashion.
Manager
Financial Aid Work Study
03.2010 - 05.2012
- I worked closely with Financial aid specialists in helping students decide what their best options were for using Pell Grants and loans
- I filed, shredded, and used computer to do various student related activities
- I also covered for receptionist when she was out or needed a break.
Education
Associate in Science (AS) - Medicine
City College
Altamonte Springs, FLSkills
- Retail Sales (10 years)
- Customer Service
- English
- POS
- Sales
- Server
- Fast learner
- Organizational Skills
- Training
- Serving Experience
- Leadership
- Restaurant experience
- Serving
- Relationship Management
- Operations Management
- Restaurant Management
- Supervising experience
- Cashiering
- Upselling
- Customer Relationship Management
- Business Development
- Assembly
- Quality Assurance
- Conflict Management
- Communication skills
- Shipping Procedures
- Stock Control
- Product Merchandising
- Invoice Processing
- Problem-Solving Skills
- Customer Education
- Order Fulfillment
- Account Updating
- Returns Processing
- Staff Training
- Email Communication
- Sales Training
- Clean Driving Record
Accomplishments
While I attended City College I was an ambassador to the students and won several writing contests. I graduated Summa cum laude in the top 2% of my fellow students.
Certification
- Food handler certificate
- Driver's License
Additional Information
SKILLS
Conflict and dispute resolution Proficiency in
High-volume dining Time management skills
Operations management Training and development
Client-focused Positive learning process
Excellent communication Product ordering
Excel in being a team player or
leader in any field. I am a person
who loves learning and accepts
constructive criticism well.
Timeline
Parts Advisor / Auditor /Secretary
ASAP Auto Repair
05.2023 - 10.2023
Receptionist Manager
J Bar Paint and Body Shop
11.2022 - 05.2023
Sales Associate
Ace Hardware Longwood
09.2019 - 05.2021
Assembly Line Worker
Kolter Solutions Top Tech
01.2019 - 04.2019
Server
PostTime Lounge
07.2018 - 12.2018
Certified Sales Consultant
Napleton VW ofSanford
02.2018 - 07.2018
Restaurant Manager
Max and Meme Cafe
07.2012 - 11.2017
Manager
Financial Aid Work Study
03.2010 - 05.2012
Associate in Science (AS) - Medicine
City College
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