Candice Gibbs-Green
Huntsville,AL
Summary
Insightful Human Resources Benefits Analyst known for high productivity and efficiency in task completion. Possess specialized skills in benefits administration, regulatory compliance, and data analysis which enable streamlined operations and enhanced employee satisfaction. Excel in communication, problem-solving, and organizational abilities, ensuring smooth benefits management and effective employee support.
Overview
11
11
years of professional experience
Work History
HR Benefits Analyst
Newport News Shipbuilding, a division of HII
Newport News, VA
12.2024 - Current
- Managed communication channels between HR Operations and Leave departments, improving workflow.
- Surveyed employees and conducted focus group meetings to collect job, organizational, and occupational information.
- Researched market trends in order to design competitive benefit packages that meet organizational needs.
- Monitored compliance with government standards and contractual obligations.
- Managed claims by working with various vendors to ensure smooth processes.
- Identified enhancements in benefit processes for better operational performance.
- Provided guidance on regulatory compliance matters such as HIPAA privacy rules and COBRA continuation requirements.
HR Business Partner
Newport News Shipbuilding, a division of HII
Newport News, VA
03.2022 - 12.2024
- Created and implemented employee retention strategies.
- Worked with business leaders to evaluate and optimize human resources policies.
- Managed employee engagement and communication activities, guiding employee safety and workers' compensation activities.
- Handled employee discipline and termination to address policy infractions.
- Advised leadership and personnel on driving HR policies, union negotiations, and business strategy implementation.
- Developed and implemented policies, procedures, and programs related to employee relations.
- Conducted investigations into workplace complaints or violations of company policy.
- Interpreted employment laws, collective bargaining agreements, personnel policies and procedures for managers and employees.
SR. Business Support Associate
Aston Carter
Newport News, VA
09.2020 - 03.2022
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
- Trained new employees on the use of internal software applications.
- Oversaw warranty counseling process to manage expense controls.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Mentored junior team members and managed employee relationships.
- Analyzed data trends to improve overall effectiveness of the support team.
- Administered employee benefits programs, including health insurance and retirement plans, ensuring compliance with federal and state regulations.
- Conducted employee onboarding process, orientations, and exit interviews.
- Established and generated various reports to verify HR compliance.
- Scheduled meetings with employees to address concerns and grievances.
SR. Customer Support Associate
Aston Carter
Newport News, VA
11.2017 - 09.2020
- Enhanced induction procedures, shortening time-to-competency for recruits.
- Spearheaded digital solution implementation, bolstering documentation efficiency.
- Applied data analysis to recognize trends in client questions, suggesting proactive measures to boost service quality and operational efficiency.
- Conducted thorough audits to maintain adherence to labor standards.
- Handled comprehensive payroll functions for over 800 employees on a weekly basis.
- Ensured financial documentation accuracy leading to reduced processing time and minimized errors.
- Conducted thorough analysis of complex employee relations issues.
- Executed detailed examinations on candidates' backgrounds including education, employment history, criminal records and references.
Gifting Coordinator
Wyndham Vacation Ownership
Williamsburg, VA
05.2015 - 11.2017
- Monitored and assessed gifting tendencies to optimize inventory levels.
- Enhanced program effectiveness by optimizing gifting methods based on trend analysis.
- Established effective interdepartmental partnerships, ensuring flawless execution of gifting.
- Ensured compliance with company policies and procedures related to project management activities.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Delegated work to staff, setting priorities and goals.
- Analyzed financial activities of department to share budgetary input with managers.
HR Administrator
The Salvation Army
Norfolk, VA
11.2015 - 11.2017
- Executed various administrative functions effectively to support office needs.
- Maintain precision and current status of employee records.
- Facilitated recruitment process by posting job vacancies, screening candidates, and scheduling interviews.
- Conducted orientations and ensured all onboarding documents were ready for new hires.
- Facilitated HR activities like conducting employee surveys, promoting diversity inclusion, and organizing wellness initiatives.
HR Intern
Blue Apron
Jersey City, NJ
10.2014 - 01.2015
- Streamlined recruitment processes, reducing time-to-hire and improving quality of candidates, directly impacting Blue Apron's ability to scale rapidly
- Led orientation sessions, fostering a welcoming environment for new students
- Improved program effectiveness, resulting in higher student engagement and retention rates
- Partnered with faculty to enhance orientation curriculum by implemented feedback system, leading to continuous improvement of orientation processes
- Partnered with cross-functional teams to create tailored onboarding experiences, ensuring seamless integration of new hires across diverse departments
- Optimized payroll systems, reducing processing time and enhancing employee satisfaction through timely and accurate compensation management
- Aiding in the maintenance of employee records, assisting with employee inquiries, and helping to organize employee engagement activities and events
- Managed employee performance metrics, assisting with performance reviews, and providing support for development plan
Education
Master of Arts - Organizational Management w/ specialization in HR Management
The University of Arizona Global Campus
Chandler, AZ12.2014
Bachelor of Science - Business Management
Averett University
Danville12.2012
Skills
- Benefits administration
- Data analysis
- Regulatory compliance
- Claims management
- Employee retention
- Policy development
- Employee relations
- Conflict resolution
- Performance management
- HRIS systems
- Business intelligence
- Negotiation skills
- Analytical thinking
- Labor laws compliance
- Project management
- Organizational development
- Strategic planning
- Microsoft Excel proficiency
Projects
- Evaluated and updated corporate procedures to ensure compliance, efficiency, and alignment with organizational goals and regulatory standards. March 2025
- Managed HR implementation of a $3.5M budget initiative promoting career progression for eligible Engineers. March 2022, April 2023 & March 2024
- Led development of cross-divisional KPIs to drive performance transparency and accountability. September 2024
- Collaborate with leadership to identify the purpose of the rotation program (e.g., talent development, leadership pipeline, knowledge sharing, or employee engagement) by aligning the program with organizational goals, workforce planning, and employee development needs. January 2023 - December 2024
- Developed and implemented comprehensive Retention Action Plans, reducing employee turnover by 7% through targeted initiatives, such as leadership development programs and enhanced employee recognition strategies. March 2022 - December 2024
Timeline
HR Benefits Analyst
Newport News Shipbuilding, a division of HII
12.2024 - Current
HR Business Partner
Newport News Shipbuilding, a division of HII
03.2022 - 12.2024
SR. Business Support Associate
Aston Carter
09.2020 - 03.2022
SR. Customer Support Associate
Aston Carter
11.2017 - 09.2020
HR Administrator
The Salvation Army
11.2015 - 11.2017
Gifting Coordinator
Wyndham Vacation Ownership
05.2015 - 11.2017
HR Intern
Blue Apron
10.2014 - 01.2015
Master of Arts - Organizational Management w/ specialization in HR Management
The University of Arizona Global Campus
Bachelor of Science - Business Management
Averett University
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