Hi, I’m
CANDICE GRAY
Conyers,GA
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Focused, motivated to deliver seamless and pleasant healthcare experience to patients. Offering 5-year background assisting medical teams in examining and treating patients. Skillful in measuring vitals, preparing and drawing blood samples and preparing treatment rooms for examinations.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
years of professional experience
Work History
Premier Chronic Pain CareAtlanta, GA
Phlebotomist/ Medical Assistant
01.2011 - 12.2019
Job overview
- Collecting blood, labeling tubes, and working with patients discussing what tests they may need done
- Also explaining why they may need blood taken
- Working in office to gain experience and knowledge of phlebotomy
- Working in front office and back office taking vitals and urine samples
- Talking with patients on ways to improve their health.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Organized charts, documents and supplies to maintain team productivity.
- Cleaned and maintained medical equipment following procedures and standards.
- Documented notes during patient visits.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
Diamond Banquet RoomBay City, MI
Administrative Assistant/ Event Supervisor
01.2008 - 01.2010
Job overview
- Oversee all workers at all parties, also helped serve patrons and bartender
- Also made schedule and planned some parties and set menus
- Worked only on weekends fri-sun.
Direct CareBay City, MI
Direct Care Worker
01.2003 - 01.2010
Job overview
- Was the primary care worker for many clients in their homes
- Would go to the homes of clients to pass meds and take care of all needs
- Would take them to appointments and any other activities
- Helped with all hygiene needs dressing and first aid needs
- Worked as a self- contractor for all my patients, had over 20 patients I took care some till passing
- I was also a hospice caregivers to make my many patients whom I would make sure they were as comfortable and happy as possible til their passing.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
Education
Certified Phlebotomy Technician, NHA
01.2013
Davenport UniversityMidland, MI
Associate
01.2011
Skills
- Skills Summary
- Skillful and dedicated in the coordination, planning, and support of daily operational
- Functions
- Proven track record of accurately completing all tasks that are given and expected of
- Me
- Highly focused and results-oriented in supporting complex, deadline-driven operations;
- Able to identify goals and priorities and resolve issues in initial stages
- Proficient in Quickbooks, Microsoft Office System, Microsoft Visio, Microsoft Frontpage
- Microsoft Windows operating, NHRA, New Med
- Fast learner, able to solve problems quickly and accurately
- Always well put together, organized, team skills and leadership skills
- Venipunctures (Butterfly, straight needle, syringe)
- Special collection procedures (ABG, non-blood specimen)
- Dermal punctures, Urinalysis, Blood collection variables, complication, procedural
- Errors
- Specimen handling and processing, CSL order of draw (including dermal
- Customer Service
- Data Entry
- IDX Appointment Scheduling
- Lab Equipment Operation
- Professional Bedside Manner
- Patient Management
- Electronic Medical Records
- General Housekeeping Ability
- Inventory Management
- HIPAA Compliance
- Valid Ga Driver's License
- Complex Problem-Solving
- Hospice Care
- Compassionate
- Venipuncture and Phlebotomy
- Patient-Handling Equipment
- Case Management
- Lab Equipment Calibration
- Medical Terminology
- Wound Care and Irrigation
- Phlebotomy
- Vital Sign Monitors
- Direct Patient Care
- Medical Terminology Knowledge
- Documentation and Recordkeeping
- Payment Collection
- Preparing Specimens and Samples
- Conflict Resolution Abilities
- Patient Feeding
- Patient Scheduling
- Patient-Focused Care
- Indirect Patient Care
- Communicating With Patient Families
Timeline
Phlebotomist/ Medical Assistant
Premier Chronic Pain Care
01.2011 - 12.2019
Administrative Assistant/ Event Supervisor
Diamond Banquet Room
01.2008 - 01.2010
Direct Care Worker
Direct Care
01.2003 - 01.2010
Certified Phlebotomy Technician, NHA
Davenport University
Associate
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