Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager

Candice Huntsman

St Louis,United States

Summary

Inquisitive Problem Solver who craves a fast paced, high pressure environment. Immense passion for building bridges, breaking inefficient tools and maximizing operational excellence.

Overview

15
15
years of professional experience

Work History

Compliance Specialist

Moneta
12.2024 - Current
  • Guide Advisor Teams on industry updates and client engagement agreement structure
  • Creates detailed analysis and preparation of client engagement agreements, reviewed logged information and assisting advisor teams as needed
  • Executes daily compliance-related tasks, including the review and approval of advisory fees, trade records, and completed custodial forms
  • Develop thorough outlines of Department processes
  • Conducts compliance-related audits, reviews, and data scrubs
  • Assists with supervising financial advisors, including correspondence, marketing, technology use, and outside business activities
  • Executes projects independently while collaborating and openly communicating with colleagues
  • Updates the Moneta policies and procedures manual
  • 2 years 4 months

Client Support Specialist

Moneta
05.2023 - 01.2025
  • Liaison for client teams in processing client checks, documenting possession and transit in accordance with SEC requirements.
  • Creates all invoices for assigned teams and monitors monthly and quarterly billing
  • Manages invoice adjustments and communicates fee collection deadlines with teams
  • Notifies teams of cash needs for fees, prepares and submits fees to multiple custodians
  • Manages payment verification with multiple custodians.
  • Provides revenue reconciliation reporting to teams
  • 1 year 9 months

Client Services

Wealth Management
09.2022 - 05.2023
  • Lead collaborations with plan sponsors and TPA's in building retirement plans that align with their objectives and meets the DOL and IRS regulatory requirements.
  • Support client's understanding of their fiduciary liability in selecting and monitoring their plan’s investment options as a 3(38) Investment Manager or 3(21) co-fiduciary advisor.
  • Conduct annual research on the best recordkeepers and tools for their specific retirement plan and present to clients.
  • Collaborate with partners in educating plan sponsors on their fiduciary requirements.
  • Support partners in participant education and documenting financial advice provided.
  • 9 months

Training Manager

Ruth's Chris Steakhouse
06.2021 - 09.2022
  • Lead the SMAC (self managed action cards) training program for all front of house teams.
  • Managed technical onboarding and education for all new team members.
  • Optimized each team by using the Predictive Index talent optimization tool to balance personalities and work styles.
  • Designed individual development plans and bi-annual reviews for front of house teams.
  • Spearheaded education for front of house teams on best practices for service standards, product knowledge and conflict resolution.
  • 1 year 4 months

Retirement Plan Specialist

Capital Group | American Funds
08.2019 - 06.2021
  • Consulted employers, TPA's and Financial Advisors in managing 401k plans for 10-100 employees.
  • Resolved _______ for Financial Advisors and TPA's
  • Cross functional collaboration to support client onboarding, terminations, rollovers etc.
  • Educated 401k participants on their plan features and provided technical support for our product apps and websites.
  • Identified knowledge gaps and collaborated with cross-functional teams to streamline training processes.
  • Implemented immediate updates to training materials during high volume policy updates and law changes.
  • Communicated with installation coordinators in onboarding new clients with their product.
  • Provided ongoing service to participants and employers.
  • 1 year 11 months

Manager

Ruth's Chris Steak House
09.2014 - 07.2019
  • - Create and maintain long term relationships with guests and exceed their expectations
  • - Proactively meet guest's needs.
  • - Direct intimate dining experiences with 2 to 10 people in multiple banquet settings
  • - Manage large scale experiences with 50 to 100 people.
  • - Uphold high standards of service and hospitality with my team through monthly and quarterly training.
  • 4 years 11 months

Graphic Designer

Anderson University
01.2011 - 01.2013
  • A collaboration with graphic designers and marketing professionals to create an advertising package for the department of Theatre Arts and the Admissions Department at Anderson University. This package included posters, apparel, logo, social media advertising, newspaper ads, bulletins, and table toppers.
  • 2 years

Graphic Design Intern

Indianapolis Business Journal
09.2012 - 12.2012
  • Designed web and print advertisements, and page layouts with the Art & Production Department.
  • 4 months

Education

Visual Communication, Graphic Design

Anderson University
01.2013

Skills

  • Financial Regulation
  • Technology Proficiency
  • Conflict Resolution
  • Cross-Functional Collaboration
  • Project Management
  • Customer Success
  • Service Level Agreement Analysis
  • Technical Onboarding and Education
  • Client Onboarding
  • Salesforce
  • Microsoft 365

Timeline

Compliance Specialist

Moneta
12.2024 - Current

Client Support Specialist

Moneta
05.2023 - 01.2025

Client Services

Wealth Management
09.2022 - 05.2023

Training Manager

Ruth's Chris Steakhouse
06.2021 - 09.2022

Retirement Plan Specialist

Capital Group | American Funds
08.2019 - 06.2021

Manager

Ruth's Chris Steak House
09.2014 - 07.2019

Graphic Design Intern

Indianapolis Business Journal
09.2012 - 12.2012

Graphic Designer

Anderson University
01.2011 - 01.2013

Visual Communication, Graphic Design

Anderson University

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Candice Huntsman