Candice Jasmer-Lykins
San Antonio,TX
Summary
Human services and compliance professional with over 20 years of experience in case management, investigations, and advocacy across child welfare and educational systems. Proven ability to investigate complaints, conduct interviews, analyze data trends, and ensure compliance with state and federal regulations. Skilled in protecting the rights of vulnerable populations, resolving complex issues, and collaborating with multidisciplinary teams to support safe, ethical, and effective outcomes.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Assistant Principal – Compliance, Investigations & Student Services
Floresville High School, Floresville ISD
Floresville, TX
01.2022 - Current
- Conduct investigations related to student complaints, discipline incidents, and compliance concerns, ensuring fair, consistent, and policy-aligned resolutions
- Interview students, staff, and families to gather facts, assess situations, and determine appropriate next steps
- Monitor and ensure compliance with federal and state requirements, including IDEA, Section 504, and student rights protections
- Analyze trends in student behavior, attendance, and complaints to identify patterns and implement proactive interventions
- Collaborate with staff, families, and external agencies to resolve concerns and support student well-being
- Provide guidance and training to staff on compliance, documentation, and appropriate handling of student issues
- Maintain detailed records and reports to support decision-making, accountability, and regulatory compliance
- 55 hours/week
Behavior Management Teacher / ARD Compliance Designee
Northside ISD
San Antonio, TX
12.2020 - 12.2021
- Supported behavioral and compliance processes, ensuring alignment with student support plans and regulatory requirements
- Collaborated with staff to maintain accurate documentation and implement appropriate interventions
- 40 hours/week
ARD Designee & Case Management Lead
Northside ISD
San Antonio, TX
08.2013 - 12.2020
- Managed complex student cases involving compliance with IDEA and Section 504 regulations
- Facilitated multidisciplinary meetings to ensure student rights and services were appropriately addressed
- Reviewed documentation and ensured compliance with federal and state legal requirements
- Collaborated with families, educators, and service providers to resolve concerns and support student outcomes
- Maintained accurate records and ensured documentation met compliance standards
- 40 hours/week
Child Welfare Specialist Investigator II
Oklahoma Department of Human Services
Oklahoma City, OK
01.2001 - 01.2003
- Investigated allegations of abuse, neglect, and exploitation involving children and families in high-risk environments
- Conducted structured interviews with children, parents, and involved parties to gather and verify information
- Assessed risk and safety factors, making recommendations for protective actions and services
- Collaborated with law enforcement, medical professionals, and social service agencies to coordinate case outcomes
- Maintained detailed and accurate case documentation in compliance with state regulations and agency standards
- Tracked case trends and contributed to reporting and improvements in case management practices
- 40 hours/week
Child Protective Services Intern
Child Protective Services
Waco, TX
01.1998 - 01.1999
- Assisted caseworkers with investigations, documentation, and client interactions
- Observed and supported interviews and case reviews involving vulnerable populations
- Gained foundational experience in child welfare systems, compliance, and advocacy while completing studies at Baylor University
Education
Doctor of Education (Ed.D.) - Organizational Leadership & Conflict Resolution
Abilene Christian University
Abilene, TX03-2020
Master of Education (M.Ed.) - Educational Leadership
Grand Canyon University
Phoenix, AZ01-2014
Bachelor of Arts - Social Work
Baylor University
Waco, TX12-2000
Skills
- Investigations & Case Management
- Rights Protection & Advocacy
- Regulatory Compliance (State & Federal Guidelines)
- Interviewing & Fact-Finding
- Documentation & Report Writing
- Data Analysis & Trend Monitoring
- Conflict Resolution & Mediation
- Multidisciplinary Collaboration
- Policy Interpretation & Training
Certification
- Texas Principal Certification
- Texas Teaching Certification (EC–12 Special Education; Generalist 4–8)
Timeline
Assistant Principal – Compliance, Investigations & Student Services
Floresville High School, Floresville ISD
01.2022 - Current
Behavior Management Teacher / ARD Compliance Designee
Northside ISD
12.2020 - 12.2021
ARD Designee & Case Management Lead
Northside ISD
08.2013 - 12.2020
Child Welfare Specialist Investigator II
Oklahoma Department of Human Services
01.2001 - 01.2003
Child Protective Services Intern
Child Protective Services
01.1998 - 01.1999
Doctor of Education (Ed.D.) - Organizational Leadership & Conflict Resolution
Abilene Christian University
Master of Education (M.Ed.) - Educational Leadership
Grand Canyon University
Bachelor of Arts - Social Work
Baylor University
Additional Information
- Over 20 years of experience in case management, investigations, and human services
- Extensive experience working with vulnerable and at-risk populations
- Strong background in compliance, documentation, and regulatory adherence
- Skilled in conducting interviews, resolving conflicts, and analyzing data trends
- Proficient in Microsoft Office (Word, Excel, Outlook, Teams)