Summary
Overview
Work History
Education
Skills
Volunteer Leadership
Certification
Timeline
Generic

Candice Kirk

Tampa,FL

Summary

Certified Associate in Project Management (CAPM) with over 10 years of experience in managing cross-functional projects in operations, technology, and compensation systems. Expertise in leading user acceptance testing (UAT), implementing CRM and compensation tools, and driving process improvements through reporting automation and system migrations. Demonstrated ability to communicate effectively and collaborate with teams to deliver structured and scalable solutions.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Senior Compensation Specialist / Project Contributor

SmartTech Inc
10.2021 - Current
  • Led task tracking and scheduling in Smartsheet and Teams for client-facing projects.
  • Managed user acceptance testing (UAT) process: created test cases, reviewed results, triaged defects.
  • Partnered with internal and client teams to implement time-tracking solutions and CRM workflows.
  • Developed project training materials and hosted CRM workshops for stakeholders.
  • Contributed to SPM implementations through requirement gathering, documentation, and client support.

Business Systems Analyst & Project Coordinator

Buckeye Dealership Consulting
Tampa, FL
12.2020 - 09.2021
  • Oversaw migration of phone systems and server infrastructure across two sites (~35 users).
  • Built Tableau dashboards and automated reporting for sales and call center performance.
  • Created and maintained SOPs and KPIs to improve team alignment and productivity.
  • Led projects involving claims process streamlining and internal system improvements.

Product & Financial Analyst

Raymond James Bank
St. Petersburg, FL
11.2015 - 09.2020
  • Managed full lifecycle implementation of Iconixx comp system; reduced processing by 45 hours/quarter.
  • Coordinated cross-functional rollout of AE CRM and Box file-sharing system.
  • Built and automated Tableau dashboards for financial and compensation reporting.
  • Served as liaison between product, finance, and technology teams.
  • Delivered presentations to leadership and trained users on new tools and workflows.

Supervisor / Team Lead / Accountant

Assurant Solutions
Tampa, FL
12.2003 - 10.2015
  • Led 8-member team and authored business requirements for process improvements.
  • Participated in client onboarding and new product implementations.
  • Managed reporting, reconciliations, and data tracking to support operational projects.

Education

MBA -

Webster University
St. Petersburg, FL
01.2016

B.S. - Business Management

University of Phoenix
Tampa, FL
01.2008

A.A. - Accounting

Florida Metropolitan University
Tampa, FL
01.2000

Skills

  • Project coordination and task tracking
  • Business process improvement
  • Software implementation and validation
  • Agile and waterfall methodologies
  • User acceptance testing
  • Test case development
  • Cross-functional team leadership
  • CRM and compensation system deployment
  • Data analysis and KPI reporting
  • Dashboard creation

Volunteer Leadership

Mosaic Inclusion Network – Raymond James
Events Chair & Project Officer | 2018 – 2020
• Spearheaded large-scale cultural event drawing 450+ attendees; coached project leads, organized speakers, and led planning for firm-wide diversity events.
• Partnered with senior leaders to design and promote D&I initiatives.

Certification

  • Certified Associate in Project Management (CAPM) – PMI, 2018
  • Varicent v10 Technical Specialist Certification – 2022

Timeline

Senior Compensation Specialist / Project Contributor

SmartTech Inc
10.2021 - Current

Business Systems Analyst & Project Coordinator

Buckeye Dealership Consulting
12.2020 - 09.2021

Product & Financial Analyst

Raymond James Bank
11.2015 - 09.2020

Supervisor / Team Lead / Accountant

Assurant Solutions
12.2003 - 10.2015

MBA -

Webster University

B.S. - Business Management

University of Phoenix

A.A. - Accounting

Florida Metropolitan University

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