Candice Lazarz
Buffalo
Summary
Engaging team player with expertise in customer service and conflict mediation. Known for reliability and social perceptiveness, contributing to streamlined operations and improved customer experiences across various roles.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Driver
Queen City Foods
01.2024 - 11.2025
- Developed strong relationships with clients to enhance customer loyalty and repeat business.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Served as a knowledgeable resource for clients on product features, pricing, and availability.
- Provided valuable input during the development of new products based on customer feedback and industry trends.
- Executed daily sales activities independently while adapting to changing market conditions.
- Maintained accurate inventory records using company-specific management software.
Greeter
Audi of Buffalo
09.2022 - 01.2024
- Greeted guests and ensured welcoming atmosphere, enhancing customer experience at dealership entrance.
- Assisted customers with inquiries, providing information on vehicle features and services.
- Monitored guest wait times, offering refreshments and updates to enhance customer satisfaction.
- Collaborated with sales team to streamline customer check-in process, improving efficiency in operations.
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Answered customer questions and pointed individuals in right directions.
- Helped create an enjoyable environment for customers by engaging in friendly conversation while they waited in line.
- Processed cash, credit and debit transactions accurately, limiting discrepancies.
- Coordinated with other staff members to ensure proper coverage of entrances during breaks or shift changes.
- Maintained cleanliness and organization of lobby area, creating a professional environment for visitors.
Sales Driver
Santoras Pizza and Catering
08.2017 - 11.2021
- Collaborated with team members to streamline sales processes and improve efficiency.
- Conducted regular market research to identify trends and competitor strategies, adjusting sales tactics accordingly.
- Enhanced territory revenue by consistently meeting and exceeding sales targets.
- Developed long-term relationships with key accounts, resulting in repeat business and increased revenue.
- Increased sales by effectively building rapport and establishing strong relationships with customers.
- Implemented effective time management techniques to optimize daily route planning and maximize productivity.
- Trained incoming sales drivers on company policies, procedures, and best practices for success in the role.
- Improved customer satisfaction by providing timely product deliveries and addressing concerns promptly.
- Addressed customer complaints professionally, resolving issues quickly to maintain positive relationships.
Education
High School Diploma -
Clarence Senior High School
9625 Main St. Clarence, NY 14031Skills
- Product presentation
- Patience and composure
- Team player mentality
- Welcoming demeanor
- Effective problem solving
- Reliability and punctuality
- Social perceptiveness and Body language awareness
- Conflict mediation and Customer service
- Call answering, routing and Cash handling
- Collaborative mindset
- Issue resolution
- Safe vehicle operation and Route management
Certification
Licensed Real Estate Salesperson - New York State(Inactive)
Timeline
Sales Driver
Queen City Foods
01.2024 - 11.2025
Greeter
Audi of Buffalo
09.2022 - 01.2024
Sales Driver
Santoras Pizza and Catering
08.2017 - 11.2021
High School Diploma -
Clarence Senior High School