Candice Lincoln
Gilroy,CA
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.
Overview
6
6
years of professional experience
Work History
Server
Opa
Morgan Hill , CA
01.2022 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Server Shift Leader
Box Seat
Morgan Hill , CA
10.2021 - Current
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
- Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
Assistant Manager
Mo’s
Morgan Hill , CA
06.2021 - Current
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Server/Bartender
The Institutes
San Martin , CA
08.2019 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Bartender
Ninja Sushi
Gilroy , CA
04.2021 - 11.2021
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
Phlebotomy
Gavilan College
Gilroy, CA08.2021
Skills
- Covid Symptom Screening
- Able to Lift 30 Pounds
- Menu Memorization and Presentation
- Cool Under Pressure
Timeline
Server
Opa
01.2022 - Current
Server Shift Leader
Box Seat
10.2021 - Current
Assistant Manager
Mo’s
06.2021 - Current
Bartender
Ninja Sushi
04.2021 - 11.2021
Server/Bartender
The Institutes
08.2019 - Current
Phlebotomy
Gavilan College
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