Candice Linn
Centralia
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented with experience in customer service and office management. Hardworking and focused offering excellent communication, planning and prioritization skills demonstrated through 3 years of performance. Skilled at drafting reports, managing records and data while updating tracking spreadsheets. Proven expertise in data entry and exceptional communication processes while maintaining strict confidentiality standards. Recognized for delivering comprehensive compliance reports that meet regulatory requirements.
Overview
3
3
years of professional experience
Work History
Receptionist- Administrative Assistant
Eugenia Center
03.2023 - Current
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Maintained accurate patient records using electronic health record (EHR) systems.
- Coordinated communication between patients and healthcare providers.
- Assisted in training new staff on office procedures and customer service protocols.
- Developed and implemented workflow improvements to streamline receptionist tasks.
- Handled incoming calls professionally, directing inquiries to appropriate departments.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled sensitive information with discretion while maintaining strict confidentiality standards and HIPPA laws.
- Managed multiple tasks and met time-sensitive state deadlines.
- Improved workflow by reformatting data entry documentation.
- Collected payments, processed transactions and updated relevant records.
- Ensured accurate record-keeping with diligent data entry and database management for transportation and lab collections.
- Composed compliance reports and Assessment Summaries for clients.
- Effectively communicated with courts and attorney to facilitate the exchange of records and client reports.
- Analyzed data and compiled findings into well-structured reports.
- Composed comprehensive compliance reports and Assessment Summaries that met state and regulatory standards.
Education
Associate of Arts - Arts Education
Olympic College
Bremerton, WAMedical Assistant - Medical
Bryman Technical School
Bremerton, WA01-2005
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Appointment scheduling
- Office administration
- Clerical support
- Typing speed
- Performance improvement
- Spreadsheet tracking
- Front desk operations
- Reception desk management
- Attention to detail
- Problem-solving
- Microsoft office
- Computer proficiency
- Records maintenance
- Word processing
- Records management
Timeline
Receptionist- Administrative Assistant
Eugenia Center
03.2023 - Current
Associate of Arts - Arts Education
Olympic College
Medical Assistant - Medical
Bryman Technical School
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