Candice James

+ Responsible for providing analytic and application support to drive sales through quantifying and identifying opportunities; supporting both internal sales support and external sales functions

• Leverage Retail Link & Madrid for Walmart & Sam’s Club Reporting
• Created all reports currently used by local sales teams and corporate brand teams
• Utilize CRM systems (e.g. Salesforce) to track customer interactions, manage leads, and monitor sales activities

+ Product Catalog Manager for Walmart.com and SamsClub.com

• Responsible for adding and updating products for both customers. This also includes new item setup process
• Currently processing over 250 Walmart catalog items to improve content scores
• Processed activity ID’s to remove old/divested items from WM Item 360 Catalog – over 600 items set to D status & unpublished/retired

+ Attend 30-60-90 forecasting meetings to support CBM’s with sales trends and Walmart GRS Supply Plan updates

• Update LE File for CBM’s & Directors to utilize during forecasting and demand planning meetings
• Provide additional information twice weekly and by request (e.g. internal invoiced + open orders vs. WM/SC POS + GRS)

+ Provide support and necessary documentation/information for Walmart & Sam’s Club Private Label Bid Process

• Maintain timeline initiatives to ensure Go-To-Market process, across several Business Unit teams, is uninterrupted

+ Analyze Unify and POS Data to gauge new item performance, promotion performance and competitive environment; form actionable recommendations within company and at Walmart and Sam’s Club

+ Leveraged Retail Link & Madrid on a daily basis for Walmart & Sam’s Club Reporting

+ Responsible for all new item paperwork, including writing SSO’s and display allocations

+ Promotional sell thru reporting provided to internal and external teams

+ OTIF Management - Reduced fines by 65% within the first month of taking over replenishment functions

• Through lead time audits, monitoring PO’s, working with Walmart/Sam’s Club replenishment teams – transportation related fines did not occur for 2+ years

+ Participated in Private Label Brand (Great Value & Equate) bid processes. Completed cost component forms and DC level costing. Managed President tickets and consumer complaints through ProSpec reporting

+ Analyzed IRI and POS Data to gauge new item performance, promotion performance and competitive environment; formed actionable recommendations within the business and at Walmart and Sam’s Club.

• Provided same support for other customers including/but not limited to – Meijer, HEB, Kroger, Ahold, Spartan Nash & Aldi

+ Served as a liaison and team lead between Walmart & Sam’s Club Replenishment Teams, Internal Supply Chain, Sales, and Production for monthly demand forecasting

• Developed volume forecasts/projections and recommended actions to counteract any volume shortfalls with emphasis on preventing product shortages without holding excess inventory

+ Leveraged Retail Link on a daily basis for Walmart Reporting

+ Responsible for all new item paperwork and DataSync

+ Implemented Rollbacks and tracked promotional activity throughout the year and seasonal sell thru events

+ Analyzed IRI and POS Data to gauge new item performance, promotion performance and competitive environment; form actionable recommendations within the business and at Walmart

+ Served as a liaison and team co-lead between Supply Chain, Sales, Sales Planning and Marketing for McLane monthly demand forecasting. Monitored store level inventories through McLane 852 Data and Retail Link

+ Dedicated analytic and presentation support for Mass and Value class-of-trade

+ Participates in key customer calls, as appropriate

+ Developed and maintained reporting and analytical needs across multiple trade channels

+ Local team expert on Oracle based trade spending and planning

• Reconciled National monthly commission reports for accuracy against gross sales invoicing and research check requests and deductions for all brokerage accounts
• Entered Distribution and Bill Back plans to maintain accurate discounts and trade spending
• Researched and cleared deductions for National Accounts
• + Supported National Accounts Sales Directors in presentation development for audiences including Walmart/Sam’s buying teams, Crossmark and multiple broker accounts

+ Created SSO’s and monitored PO’s through Retail Link