Candice Martinez
San Francisco,CA
Summary
Workplace partner well versed in assisting with planning and executing successful workplace events and experiences, while also demonstrating quality service hospitality. Highly organized and detail-oriented, with a proven ability to multitask, and handle last-minute changes. Excellent communication and customer service skills, with a strong ability to build relationships with clients, vendors and various departments.
Overview
7
7
years of professional experience
Work History
Workplace Partner
Autodesk
03.2021 - Current
- Responsible for obtaining and filing Certificate of Insurance and Vendor Access Permits
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes, such as IT, Global Security Operations, Facilities departments, and Employee Resource Groups
- Oversaw event registration process by collecting and tracking attendee information. (QR Codes, Microsoft forms, physical badge scanners)
- Arranged for audio-visual equipment for digital and physical displays for day of event
- Coordinated schedules and timelines for events.
- Coordinated with vendors to deliver exceptional catering and audiovisual services during events.
- Assisted in administrative logistics of events planning, event booking, and event promotions.
- Conducted intake calls and post-event analysis, identifying areas of improvement for future events.
- Managed event logistics and operations, and run of show day of event.
- Manage janitorial staff for support during and post event.
Workplace Receptionist
Autodesk (Formerly BuildingConnected)
11.2019 - 03.2021
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
- Trained new team members on company procedures, customer service and issue resolution.
- Coordinated meeting room reservations and set-up requirements for various events or conferences held onsite.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Supported event planning efforts by providing accurate room booking information to clients.
- Facilitated efficient meeting scheduling through the use of digital calendars and room booking systems.
Front Desk Receptionist
Demandforce
11.2017 - 11.2019
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Developed strong working relationships with team members, fostering a positive work environment.
- Sorted and delivered mail and packages upon arrival to correct staff members and departments.
- Collaborated with other departments to ensure smooth inter-departmental communication and coordination of guest needs.
- Prepared informative materials about local attractions or amenities upon request from guests ensuring memorable stays at the establishment.
- Prepared weekly employee work schedules to meet operational needs.
- Managed sign-in and security procedures by issuing badges, updating logs, and controlling access.
Education
Associate of Arts - Communication Studies
City College of San Francisco
05.2024
Bachelor of Arts - Media Studies
University California Berkeley
05.2026
Skills
- Onsite event coordination and support
- Guest relations and experience
- Inventory management
- Event set up and breakdowns
- Extensive food/beverage knowledge
- Janitorial management
- Experience with all catering order placement, and set up
- Certificate of Insurance and Vendor access permits
- Daily site and event space walkthrough
- Technical skills in Word, Outlook, Excel, PowerPoint, BIM360, Slack, Google workspace, Airtable, and Jira
- Vendor sourcing
- Operational and facilities support
- Front Desk operations and management
- Teamwork and collaboration
- Vendor management and contracts
Timeline
Workplace Partner
Autodesk
03.2021 - Current
Workplace Receptionist
Autodesk (Formerly BuildingConnected)
11.2019 - 03.2021
Front Desk Receptionist
Demandforce
11.2017 - 11.2019
Associate of Arts - Communication Studies
City College of San Francisco
Bachelor of Arts - Media Studies
University California Berkeley
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